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"The rooms themselves were exceptionally clean, beautifully maintained, and surprisingly quiet despite the festive market below. Daily housekeeping was perfectly timed, and the evening turndown service—complete with more sweet treats—was always a delight. The small in-room touches made everything feel elevated: a heated towel rack, umbrella, tea and coffee maker, a well-stocked minibar with snacks, two bottles of water replenished daily, a wonderfully comfortable bed, Chromecast for streaming, intuitive lighting, and plenty of outlets including USB ports. Breakfast was included with our stay, and it was consistently excellent. The buffet offered a generous spread of French pastries, meats, fruits, cereals, and hot options like bacon, sausage, and eggs. You could also order a fresh Benedict, along with coffee or tea. The service each morning was friendly, efficient, and genuinely welcoming. The hotel’s location is unbeatable: steps away from high-end shopping, excellent restaurants, the beach, the casino, and several museums. It’s the kind of place where staying 7–10 days feels not only reasonable but ideal if you want to experience everything Nice has to offer. "

"Great hotel in a great location just off the ‘Place Masséna’, which was very easy to get to via tram 2 from the airport. The welcome was warm and the staff very friendly and couldn’t do enough for you. The hotel itself was very clean and the breakfast was superb, again with the staff being very attentive to your needs!👍 When leaving to come home we needed to to check out before breakfast started but we were presented a take away breakfast bag with coffee👍 Our 1st time to Nice and won’t be out last and when we return will definitely be booking the Best Western Plus Hotel Massena Nice. Could not recommend highly enough. "

"Great hotel location. Everything is nearby. The hotel itself is really nice, the elevator needs an upgrade but other than that it was great stay. Loved my room and view. "

"Clean room, convenient and comfortable. Walkable to various tourist attractions. Few minutes away to the train station and tram stops. "

"Lovely hotel that sits in the center of Nice. Walkable to the shopping district and tons of restaurants and it’s easy access to tram and train as well. The bed is comfy (really helped us with he jet lag) and the front desk staff are super very friendly and helpful. "

"Great"

"Nice hotel!"

"Excellent good value for money only 200 meters from beach. We had a triple room with nice comfortable balcony. The lounge area of the hotel has free coffee, hot chocolate machine. The staff were very friendly and approachable. Will definitely be back"

"Front desk people were great. Location is great. Room was everything you could want. "