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Nice place, clean, and friendly. Staff was very helpful with our needs. Manager was very accommodating as our travel plans had to be extended. Would recommend 👌
Linda M
Stayed 7 nights in May 2024
Response from Front Desk on 29 May 2024
Thanks so much for your kind words Linda! We hope to see you again!
My room was handicap accessible and very spacious. It seemed very well equipped for anyone using a wheelchair, and was located directly adjacent the reception area and the front entrance.
Laura
Stayed 1 night in May 2024
Response from Front Desk on 29 May 2024
We are glad we were able to accommodate! Thanks for your visit, we hope to see you soon :)
10/10 Excellent
Leticia
21 May 2024
Cleaness
Leticia
Stayed 1 night in May 2024
Response from JPH on 21 May 2024
Hi Leticia,Really appreciate the rating, thank you.
Elegant with crystal chandelers and statuary. The arm chair in my room (102) was not up the the standards of the rest of the property (threadbare arms). Of the 3 light bulbs above the wash basin in the bathroom, 2 were burned out. Otherwise, it is a nice place to stay.
Ian
Stayed 1 night in May 2024
Response from Front Desk on 17 May 2024
Hello Ian, I want to thank you for staying at Bristol, your feedback is duly noted and we will take it into consideration for future improvements to enhance our guest experience.
2/10 Terrible
Henry
Travelled with family, Business traveller, Travelled with pets
10 May 2024
Liked: Cleanliness, staff & service, amenities
Nice area , nice room old hard matress and an old worn out arm chair, plus they overcharged me
Henry
Stayed 1 night in May 2024
Response from Karla on 13 May 2024
Hello Henry, Thank you for your feedback. we apologize for any inconvenience caused during your stay.I check your invoice I don't see any overcharge it might be that you see the deposit authorization pending in your account it usually takes 3 to 5 business day to drop from you account depending your bank. Please feel free to contact us to address this issue promptly.
Once you pass through the chandeliers, paintings and classical sculptures, you realized this is a cool hotel. Front desk personel are courteous and helpfull.
Alejandro
Stayed 3 nights in May 2024
Response from Front Desk on 11 May 2024
Hello Alejandro,Thank you so much for the wonderful review. We are very pleased to hear you enjoyed your stay. We hope you come back soon!
Quick stay at this quirky hotel. We have stayed in a lot of motels/hotels all different in the $100-200 price range as we travel at least 1 x a month for tournaments this place was by far the most unique. It seems fancy but really still budget but dont tell my teenagers they thought it was all pretty fancy! We were there for 10 hours sleep shower eat breakfast it was clean good service & a fun novelty. I’d stay again if we play in the area.
michelle
Stayed 1 night in May 2024
Response from Karla on 8 May 2024
Hello Michelle, Thank you for choosing to stay with us during your travels! We're thrilled to hear that you found our hotel unique and enjoyed the novelty of your stay. It's great to know that despite being budget-friendly, your teenagers thought it was fancy! We're glad you found the accommodations clean, with good service, and that you were able to enjoy a quick and comfortable stay. We'd be delighted to welcome you back if your tournaments bring you to the area again!Please don’t forget to bring the full team to stay with us.
The Bristol was a very nice property, centrally located in San Jose.
michael
Stayed 5 nights in Apr 2024
Response from Front Desk on 4 May 2024
Thank you for the review Michael, we hope you come back soon!
6/10 Okay
James, Philadelphia
3 May 2024
It’s Ok but no VIP benefits were offered
James
Stayed 1 night in May 2024
Response from Jessica on 3 May 2024
Hi James, we are sorry to hear there were no VIP benefits delivered. We are taking that into much consideration. We appreciate your stay with us and hope to have you stay with us again int future!
Perfect for my assignment at a nearby hospital, it’s a little dated but always clean, comfortable and quiet
I’ve stayed there several times during my 12 week contract and it has never disappointed. They also give me a discount each time for traveling nurses with in is an additional benefit.
Sonja
Stayed 1 night in Apr 2024
Response from Front Desk on 15 Apr 2024
Hello Sonja,Thank you so much for the wonderful review. We are very pleased to hear you enjoyed your stay. We hope you come back soon!
I really like the decor. Seems very European and classy. The bathroom in our King room was huge for a hotel.
Judy
Stayed 1 night in Apr 2024
Response from Karla on 12 Apr 2024
Hello Judy, Thank you for your kind words! We're delighted you enjoyed the European-inspired decor and our spacious King room bathroom. Your feedback means a lot to us!
I checked into the room and stayed on the first floor. As a woman I check safety things first and the lock off the window was not there no screen and you could just slide the window open. Looked outside the window and there was an area with transient individuales near a wall with graffiti. Asked to be moved to another room and was told it would be a downgrade but moved rooms anyway
Lauren
Stayed 1 night in Feb 2024
Response from Front Desk on 8 Apr 2024
Hello Lauren, Thank you for sharing your feedback regarding your recent stay with us. We are genuinely sorry to hear about your experience and apologize for any inconvenience you encountered. Providing excellent service is our top priority, and we regret that we fell short of your expectations. Your feedback is invaluable to us as it allows to identify areas of improvement. Warm regards.
The rooms are large. The bathroom has double sinks and the toilet is separated with closed door. Lots of counter space in bathroom. This hotel has a quiet sanctuary feel but is tucked off of a main busy road. Our back room was very quiet. Buffet breakfast offered a nice dining room with multiple options including freshly cooked potatoes, scrambled eggs and sometimes omelettes. It has a cheap antique European vibe which I actually found cozy. Very good value.
Kerry
Stayed 4 nights in Mar 2024
Response from Front Desk on 8 Apr 2024
Hello Kerry, thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the quiet atmosphere. We look forward to welcoming you back when you return to Campbell!
Visit my daughters family several times a year in Campbell. I always stayed at the same Inn prices kept going up and room conditions kept going down. Read the reviews on the Bristol Hotel thought I'd give it a try. It far exceeded my expectations. Great service,clean rooms,and a great breakfast for a outstanding price for the area. Will be staying here from now on when we come to visit.
Derek A
Stayed 3 nights in Mar 2024
Response from Karla Ave. on 2 Apr 2024
Hello Derek, Thank you so much for your kind words and for choosing to stay with us at The Bristol! We're thrilled to hear that your experience exceeded your expectations, from our attentive service to our clean rooms and delicious breakfast offerings. It's wonderful to know that we could contribute positively to your visit with family. We truly appreciate your feedback and look forward to welcoming you back on your future visits to Campbell.
It was very quiet, bed very comfortable, enjoyed the breakfast and love the decor, felt like you were in Europe. Was so easy getting on the freeway from the hotel. If we go back to San Jose, we will stay there again definitely!
Lucretia
Response from Karla on 31 Mar 2024
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the quiet atmosphere. We look forward to welcoming you back when you return to San Jose!
Stayed here many of times. Great, comfortable, safe place. Will return.
Barry
Stayed 1 night in Mar 2024
Response from Karla Avendano on 30 Mar 2024
Hello Barry,Thank you for being a loyal guest! We're delighted to hear that you find our place great, comfortable, and safe. Looking forward to welcoming you back soon!
The Bristol Hotel was beautiful and elegant. It was spotlessly clean and very quiet. The bathroom was huge and the whole room itself was spacious. Breakfast was very good as well.
Ruth
Stayed 1 night in Mar 2024
Response from Jessica on 6 Mar 2024
Hello Ruth, thank you so much for the kind review! We hope to have you come back soon:)
Visiting my daughter at school. Great hotel alternative to downtown.
Angela
Stayed 2 nights in Feb 2024
Response from Jessica on 26 Feb 2024
Thank you for the amazing rating Angela, we hope you come back soon!
2/10 Terrible
Mohamad, MISSION VIEJO
22 Feb 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Bad service
Mohamad
Stayed 1 night in Feb 2024
Response from Karla A. on 24 Feb 2024
Hello Mohamad, Thank you for sharing your feedback regarding your recent stay with us.We are genuinely sorry to hear about your experience and apologize for any inconvenience you encountered.Providing excellent service is our top priority, and we regret that we fell short of your expectations.To address your concerns effectively, could you please provide more details about the specific issues you encountered? Your feedback is invaluable to us as it allows to identify areas of improvement. Warm regards,
I loved this hotel - so beautifully furnished, quirky, excellent service, clean, extra large room, and very cheap for the Bay Area. Would definitely recommend and stay here again.
Dale
Stayed 1 night in Feb 2024
Response from Front Desk on 24 Feb 2024
Hello Dale, thank you so much for the wonderful review. We are very pleased to hear you enjoyed your stay. We hope you come back soon!