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Reviews of Holiday Inn Express Cambridge, an IHG Hotel

2.5 out of 5
Holiday Inn Express Cambridge, an IHG Hotel
2715 Ocean Gtwy, Cambridge, MD

Reviews

8.8

Excellent

Rating 10 - Excellent. 312 out of 619 reviews" "
Rating 8 - Good. 236 out of 619 reviews" "
Rating 6 - Okay. 44 out of 619 reviews" "
Rating 4 - Poor. 15 out of 619 reviews" "
Rating 2 - Terrible. 12 out of 619 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Delia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and had a list of local restaurants. The list was great and we were able to find amazing seafood in the area!
Stayed 1 night in May 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good
Stayed 2 nights in May 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facility!
Stayed 2 nights in May 2024

10/10 Excellent

STANLEY

Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was very prompt and Speedy check in and efficient about the reservations
Stayed 1 night in May 2024

8/10 Good

Maureen

Business traveller
Liked: Cleanliness, staff & service, amenities
Loved the breakfast. The staff was super accommodating, and check out was a breeze
Stayed 2 nights in May 2024

8/10 Good

Steven, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, good, the shower surround looked dirty, but the room was good and the morning breakfast was hot and ready
Stayed 1 night in May 2024

10/10 Excellent

Terrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed very new. Clean. Good breakfast
Stayed 1 night in Apr 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as advertised, Got the room i wanted. Only negativity i would have is that we are over 60 would have liked to have a handicapped toiket. The tub was great with handicapped bars. Nice not needing to bring bath soap, shampoos and conditioner.
Stayed 1 night in Apr 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharon Reed

Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lobby and all staff were very friendly
Stayed 1 night in Apr 2024

8/10 Good

Scott

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Venkat Reddy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, breakfast options were amazing & very good. Very warm & welcoming. Room designs were modern & stylish. Love love that they provided soap that doesn't dry your skin out... pumpable Dove hand soap, body wash, shampoo, & conditioner that's fixated to the shower & sink. Very smart on their part. Beds were clean & comfortable. I really enjoyed my stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brinkley, Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

10/10 Excellent

qinyu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean, and spacious room. Friendly staff. Will come back.
Stayed 1 night in Mar 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ronda

Travelled with family
Liked: Room comfort
It was not too bad besides a clogged toilet. It was pretty good
Stayed 1 night in Feb 2024

10/10 Excellent

Carol

Liked: Amenities
Staff was very professional and friendly
Stayed 1 night in Feb 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean. Nice room-friendly & helpful staff. Very good value
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Stayed 2 nights in Jan 2024

8/10 Good

Lakia

Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated rooms. Good hot breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Toya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great get away, near stores and restaurants. Definitely would recommend and return again to enjoy the pool.
Stayed 1 night in Dec 2023

8/10 Good

James

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall!
The hotel is older, but has clearly been maintained. I gave one less star for cleanliness because it was clear the gym floor, which is carpeted wasn’t vacuumed at any time during my 3 days onsite. Also, there were no sanitation wipes for equipment to be wiped between uses.
Stayed 3 nights in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Good value.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Denicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Very friendly check in. Very nice stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Gabby

Stayed 2 nights in Sep 2023

10/10 Excellent

Grazia

Stayed 1 night in Sep 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt clean and safe. Staff was nice ce
Stayed 1 night in Aug 2023

8/10 Good

Celia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jaymie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second hotel i checked into and what a better experience!
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place seemed weary about late check out
Stayed 1 night in Jul 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was VERY nice!
Stayed 1 night in Jul 2023

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came to Cambridge for a family gathering - would definitely stay here again, and would recommend to anyone planning to spend a day or three in the area.
Stayed 2 nights in Jul 2023

8/10 Good

Anika Meeluwane

Stayed 1 night in Jul 2023

8/10 Good

Tammi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. Something came up and we could not stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. Bed & pillows very comfortable. Breakfast was excellent.
Stayed 5 nights in Jun 2023