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"The rooms and the property are really pretty mediocre. Marriott and Aloft are connected, rooms must be pretty similar. Staff are friendly. Place seems more suited as a local convention center. Restaurants with 0 ambience. Bizarre, sterile rooms without any decoration. Feels like it was built in a hurry in 2 weeks by a Punta Cana construction company. Building is too high for this country; not sure if I would want to be inside if there were an earthquake.... I have also stayed in Courtyard Naco and it is a bit better."

"Everything about my stay was excellent. The hotel is clean, modern, and beautifully remodeled. The rooms are very comfortable, and the staff is incredibly friendly and welcoming. The terrace and pool area are beautiful, and the gym and sauna facilities are a great added bonus. I truly enjoy staying at Holiday Inn Santo Domingo every time I travel to the Dominican Republic, especially when I’m there with the people I love. It always feels like a reliable and enjoyable experience."

"at check in they didnt give me the room I booked and gave me a two bed instead of a king bed. not what I booked. After the first night 3 water leaks in the room. horrible all over our things. we are waiting to me moved of room its been 3 hrs. the staff is not helpfull. the restaurant has the worst service almost 1 hr waiting for food. this is not a 5 star hotel its qt maot a 2 star hotel."

"The best hotel in SD and we stay on a regular basis. Amazing staff and service is unlike any other hotel on the island. "

"The staff was very courteous and friendly. Also. I received a corner suite on a very high floor, which gave an excellent view of the city. "

"Waited two hours for room service. And then when checking out, I asked three times to Gabriella if I can review the charges on my invoice and she told me I could review it in my email. Or wait for her to help the other people that were waiting in line behind me?? we won’t be returning. "

"Loved this property. "

"Slow internet Gym is not on site, it is a free entry to a gym a few mjnutes walk away. That gym was close on one day of my stay and limited hours on the others. "

"Great area with a stunning view. "