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"I booked this hotel mainly because it is near the station and I wanted to travel around the Ticino region by train. I wasn't expecting such a charming property that reflects the grand era of travel of a century ago. Despite its age, it has been very well upgraded and my room was very comfortable, with a balcony view of the garden and its many palm trees. The "Parkhotel" in the name is well merited -- the grounds are substantial and are like an oasis around the building. My stay was only for three nights and I was out and about during the day so I didn't have an opportunity to take advantage of this. Breakfast was well organized and a wide selection was on offer. Based on the listing in Hotels.com, I was under the impression that there was no lift, but there are in fact two lifts, and these can be accessed directly from the ground level without having to climb the stairs to reach the lobby. If I ever come back to Lugano, I would definitely stay here and I'd make time to take advantage of the "park.""

"What an amazing view! Amazing food and great staff. I will definitely recommend this marvelous hotel "

"Breakfast is great "

"I cannot say enough good things about the Grand Hotel Victoria. From the immaculately kept grounds; beautiful lush hydrangeas, wonderful pool, exceptional restaurants, to the staff. The staff is friendly, accommodating, and made me and my fiancé feel right at home. We had several hiccups with travel along to and from Como and the staff went above and beyond to make sure we got to our destinations safely and smoothly. To travelers: do check out the local gelato spot that is a 5 minute walk from the hotel (pro-tip: get the pistachio) and the restaurant “Dal Tato” for some amazing Italian food. "

"Amazingly clean room and bathroom. Very modern and really good location with substantial parking."

"Très bel hôtel récent avec piscine extérieur, bain remous, saunas très bien aménagés. Buffet déjeuner varié et bon. Excellent service."

"Great locations. Wonderful Staff. Nice rooms."

"Great property just quick 10 min walk from Varenna train station. Perfect proximity to ferries, lovers walk, shops, and food. Right next door to Villa Cipresi. Rooms were modern, clean, bed was comfortable and staff beyond helpful and friendly. Would totally stay again "

"Well placed location for our trip, staff were so friendly and helpful with any questions we had. Great amenities and activities on site. 10/10 service, could ask for more. Will happily stay again! "