2/10 Terrible
Janet
30 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff will ask what you do for a living to figure out how much to charge you for things. Rooms are bigger but not clean. I biked 9 night and was going to leave my things and come back. I was told to give them my room key check out and they would put my things somewhere safe til I come back just call them. I said no you’re not rent my room while I’m gone are you refunding me I was told no then an hour later yes they were only doing 100$ which wasn’t much but they charged me instead of a refund then turned the system offline to credit that back. I had to message for half my trip then threaten to call the police and go to the embassy because everyday was an excuse. If you are going to stay to go to the pyramids don’t say anything personal to employees especially to The own who will
buy you dinner and tell you what to write as a review on 2 websites for his business and say not to mention him. Seems like they own many properties near the pyramid in Giza it’s about 4 men that I saw so go stay see the pyramid and leave asap if you must. Always check your currency conversion before you pay they will charge last high rate they know of and check for tours other places Expedia etc before choosing them remember Uber rides are really cheap and they’re guides are just good drivers. And the church is so close it feels like it’s in the same building 4am wake up because it’s so
loud.
Janet
Stayed 9 nights in Apr 2024