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Reviews of Cairns City Backpackers Hostel

2 out of 5
Cairns City Backpackers Hostel
274 Draper Street, Parramatta Park, QLD

Reviews

6.6
Rating 10 - Excellent. 5 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 6 out of 34 reviews" "
Rating 2 - Terrible. 5 out of 34 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Liberty

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Roz on 14 Mar 2024
Thanks for staying with us Liberty and we look forward to seeing you again.

10/10 Excellent

Gøril Iren

Stayed 5 nights in Jan 2024
Response from Roz on 14 Mar 2024
Thanks for staying Goril. We really loved having you here and appreciate your great feedback.

8/10 Good

Susin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Roz on 14 Mar 2024
Thanks for staying with us and for your feedback Susin. We look forward to seeing you again one day.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, happy staff. Ill be back.
Stayed 1 night in May 2023
Response from Roz on 19 May 2023
Thanks Rebecca. We're glad you enjoyed your stay and look forward to your return.

2/10 Terrible

David

Stayed 4 nights in Jul 2022

8/10 Good

greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay
was a great stay a fridge in the room would have made it much better but was good anyway
Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Do not book through lastminute as there was no accommodation and they still have not replied there is no number to call do not use this web site
Stayed 1 night in Jun 2021

10/10 Excellent

Garry, Sheffield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good value for money and the ground staff were superb
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
All was good, except the Room smelled as if someone urinated in the sink.
Stayed 1 night in Jan 2020
Response from Roz on 14 Mar 2024
Sorry your experience was not so good. A couple of our rooms do have basins in and I always check the rooms once they are cleaned. Had I noticed such a smell, I would have closed the room and had it cleaned again. Don't hesitate to let us, or any management at any hotel or hostel, know of any problem you have at the time you are staying. We would have made every effort to rectify the problem.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked our room, it was spacious and we have own shower in the room. Kitchen was okay and all machines worked. Staff was super kind and helpful!
Stayed 3 nights in Dec 2019

10/10 Excellent

Graham, Mission Beach, Qld

Travelled with partner
Close to town, great location, great staff and nice atmosphere
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cairns city backpackers was the most welcomed and comfortable I felt in any backpackers in cairns. One of the guys who works there, Tripp, was so welcoming, helpful and knowledgeable about the area and overall a great guy to chat to. With two shared kitchens and plenty of shared bathrooms and shower rooms dotted around, I never found myself waiting to grab a shower or use kitchen facilities. Met the loveliest travellers here too and have lots of fond memories playing board games and having a few beers with other travelling folk. Would come back in a heartbeat. Five minute walk into town, 15 minute walk to esplanade and lovely lagoon swimming area. Also check out down under pool bar for great beer, free pool and a good laugh.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Close to shops and city. Staff friendly and helpful. Rooms were clean. Shared toilet was always clean. I have stayed here twice the communal areas (tv room, kitchen, laundry, outside area) cleanliness all depends on the backpackers there at the time
Stayed 8 nights in Jul 2019
Response from Roz on 14 Mar 2024
Thanks for staying with us and for the feedback. We look forward to having you back here again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Atmosphere great. Property cleaned every morning great. Loved the rooms and access to amenities.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2019

4/10 Poor

Rocky

Disliked: Property conditions & facilities, room comfort
Ok but needs some entertainment like a tv ot some sort of games room eg pool table
Stayed 2 nights in Dec 2018

6/10 Okay

Anni, Germany

Liked: Staff & service
Disliked: Cleanliness
The pool is very small, but clean. We had a double room which had just a bed in it. The room was hot, dirty and we were glad moving out again. Staff is very nice.
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hostel was in desperate need of repair.I could not recommend this hostel to anyone
Stayed 14 nights in Dec 2017
Response from Management on 2 Feb 2018
Hello Anonymous, We are sorry to hear you didn't enjoy your stay. We are starting repairs soon and would like your feedback on what you think is most important to start with? What affected your stay the most? Kind Regards

8/10 Good

shanda

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
get what you pay for
we enjoyed
Stayed 4 nights in Dec 2017
Response from Management on 2 Feb 2018
Thank you for your review. We look forward to seeing you on your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hostel, close to town excellent price clean kitchen and showers lots of nice places to sit outside

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff and other guests were friendly. Unfortunately the blind did not fully cover the window and there was no curtain, so it was not possible to shut out the outside light. It was not possible either to shut out the noise of the air conditioning unit from the building next door. Overall though, value for money.

2/10 Terrible

Frank, cairns

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived to find no one at office.Phoned number on
Worst place I have ever stayed in.Towels smelt disgusting.pillows were mouldy.bottles and rubbish under bed.sink had shaven facial hair and mould.would not sty there if they paid me.Do yourself a favour and stay well clear of this health hazard!

4/10 Poor

Cari, S

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrorshock
The restrooms were dirty and just one shower for many people. Everything was small. And the toiletts...i dont wanna talk about that. It was horrible to stay there. The room was realy small. Only place for the bed. I dont know how the other rooms are but it was not good. For this money I had different better hostels. But it was quiet, because it is not close to the city.

8/10 Good

Peter, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Economical; Service: Friendly and helpful;

8/10 Good

Scott, Australia - QLD - Regional QLD

2/10 Terrible

Kazuhito

Stayed 1 night in Jan 2024

8/10 Good

Shotaro

Travelled with partner
Liked: Staff & service
Stayed 6 nights in Jan 2024
Response from Roz on 14 Mar 2024
Thanks for staying and for your feedback Shotaro. We hope to see you again one day.

4/10 Poor

Verified traveller

Stayed 5 nights in Aug 2018

8/10 Good

Shih Ya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便宜又物超所值，不過空調要另外付費

2/10 Terrible

francesca, mn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'asl non si avvicinerebbe nemmeno
Se fosse tenuto bene sarebbe un alloggio bellissimo, peccato per le tarme sul bancone della reception. Insetti che ti invadono i mobili e girano sul letto, in altre camere presenza di scarafaggi di 6cm (dei piccoli mostri che ti girano intorno) i bagni e le docce sono sporchi e lo stesso vale per la cucina (si salvano solo gli utensili perché i ragazzi li lavano col DETERSIVO). Possibilità di lavare i panni per 4 dollari, ottima cosa. Internet gratis, piscina dove ti prendi tutte le malattie possibili e giardino. Ho usato mezzo flacone di ammoniaca pura per pulire la camera dagli insetti e il bagno dallo schifo..dopo ciò si può dormire. Prezzo ottimo per lo scarso servizio che offre. Siamo sopravvissuti :D

6/10 Okay

Lauri

Disliked: Property conditions & facilities
Ok but nothing more
Room was ok, bed wasn't so good and the room was full of ants though. Beware of ants! They will find they way to the sweet things, even you haven't open the bag yet. It wasn't nice we you wanted to eat your gigner candy, but find out all of the ants. Kitchen was dirty all the time and people didn't wash their dishes. Suhar jar was full of ants about tree days... VERY NOISY at night because people are drinking and no one is not telling them to be quite. Reception wasn't open all the time, not good. Older man was cleaning outside and use the same brush on ground and tables aswell (where you eat!), gross...

4/10 Poor

yang, taiwan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
位置離市區一段路，房間蠻髒的
我們住雙人房，洗手台水槽整夜漏水，浴室在房間，但只有門簾，洗完澡門口就淹水了。 房間沒有很乾淨，位置離市區走路25分鐘左右，不算很近。 店員很棒，服務真的很好，也很和善。
房內水槽

6/10 Okay

Alex, Norway

Liked: Staff & service
Villa Villekulla "house of Pippi longstocking"
Very good service. The rooms are simple and the the is air-con loud, so earplugs come in handy. Mostly backpackers. Met a lot of nice people there. I would stay there again.