COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Bay Village Tropical Retreat & Apartments

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Bay Village Tropical Retreat & Apartments

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCairns Esplanade Charles Street Parkland3 min walk
    Popular LocationCairns Esplanade13 min walk
    Popular LocationEsplanade Lagoon19 min walk
    AirportCairns, QLD (CNS-Cairns Intl.)6 min drive

Choose dates to view prices

About this area

Cairns

Located in Cairns, Bay Village Tropical Retreat & Apartments is in the city centre and by the ocean. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Cazaly's Stadium or Barlow Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and mountain biking nearby.
Popular Location

What's nearby

  • Cairns Esplanade Charles Street Parkland - 3 min walk
  • Cairns Base Hospital - 3 min walk
  • St Monica's Cathedral - 8 min walk
  • Cairns Esplanade - 13 min walk
  • Esplanade Lagoon - 19 min walk

Getting around

  • Cairns Station - 6 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • Cock & Bull - 5 min walk
  • Muddy's Cafe - 7 min walk
  • Bagus indonesian traditional cuisine - 7 min walk
  • Little Ricardo's - 8 min walk
  • Splash Seafood Restaurant - 13 min walk

About this property

Bay Village Tropical Retreat & Apartments

3.5-star Cairns hotel in Cairns North, near Cairns Esplanade
This hotel features a restaurant, an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a meeting room and concierge services. All 82 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and TVs. Other amenities available to guests include room service, free newspapers and ceiling fans.
Bay Village Tropical Retreat & Apartments offers 82 forms of accommodation which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 15 for adults and AUD 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 29.00 per night.
Cots (infant beds) are available for AUD 10.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 10 for children (approximately)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 29.00 per night
  • Credit card charges are subject to a surcharge of 1.51 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 192 out of 505 reviews
5 - Excellent 38%
Rating 4 - Good. 231 out of 505 reviews
4 - Good 46%
Rating 3 - Okay. 58 out of 505 reviews
3 - Okay 11%
Rating 2 - Poor. 14 out of 505 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 505 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the proximity to the Bayleaf restaurant.the price was very reasonable, but the only problem we had was the toilet cistern would not work, so we had to manually fill it during the night.
Stayed 1 night in Jan 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms helpful staff. nice pool. Decore tired, but fine
Stayed 13 nights in Dec 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely , room was tidy and clean. Pool area was nice. Resturaunt was closed during our stay though due to holiday.
Stayed 1 night in Dec 2020

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Very dark rooms. Not much natural light. Smell musty.
Stayed 1 night in Dec 2020

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bit disappointing - staff were lovely, place was clean but had a stale smoky odour. TV didn't work and you can hear everything people in apartments around you are doing. A bit overpriced for what it is.
Stayed 1 night in Dec 2020