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Reviews of Hotel Astrid Caen centre

2 out of 5
Hotel Astrid Caen centre
39 Rue De Bernières, Caen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 93 reviews" "
Rating 8 - Good. 28 out of 93 reviews" "
Rating 6 - Okay. 5 out of 93 reviews" "
Rating 4 - Poor. 2 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean. Wifi not great on 2nd floor would be my only negative.
Stayed 4 nights in May 2024
Response from Franck on 27 May 2024
Thank you and sorry to gave you a room on 2nd floor.

10/10 Excellent

MARK R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Hotel Astrid Caen Centre on 13 May 2024
Thanks a lot

2/10 Terrible

Yoram

Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel. Very central. Host was amazing. Breakfast was lovely with quality products. Could not fault. Would 100percemt recommend
Stayed 1 night in Sep 2023
Response from Sophie et Franck on 29 Sept 2023
so thank you

8/10 Good

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owners of the hotel are lovely and it is in an awesome location. I would advise paying for parking in a garage as we had our tire slashed on the street.
Stayed 2 nights in Aug 2023
Response from Sophie et Franck on 11 Aug 2023
Thank you for your comment and I'm sorry for the inconvenience.Thanks again for your reservation.

8/10 Good

Caroline

Liked: Cleanliness, staff & service
This is a good simple hotel, in a central location in Caen. There isn't a lift.
Stayed 2 nights in Jul 2023
Response from Sophie et Franck on 25 Jul 2023
thanks for your comment. ;)

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but exceptionally kind and friendly staff and wonderful breakfast and location near direct tram to the train station.
Stayed 4 nights in Jun 2023
Response from Sophie & Franck on 10 Jul 2023
Merci pour votre commentaire

8/10 Good

carl

Stayed 2 nights in Jun 2023
Response from Sophie & Franck on 15 Jul 2023
Merci pour votre réservation

10/10 Excellent

Annika

Stayed 3 nights in May 2023
Response from Sophie & Franck on 24 Jun 2023
Merci, nous vous remercions encore pour votre réservation. Au plaisir de vous recevoir à nouveau.

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Manager/owner was very kind. Room was very clean and spacious. Would definitely stay again!
Stayed 1 night in Apr 2023
Response from Sophie & Franck on 21 Apr 2023
Thank you Hotel Astrid Caen Centre Ville

10/10 Excellent

Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, close to the center of Caen and good recomendations for places to visit
Stayed 2 nights in Apr 2023
Response from Sophie & Franck on 15 Apr 2023
Many thanksHotel Astrid Caen Centre ville

8/10 Good

Maxim

Liked: Cleanliness, staff & service
Nice hotel with some inconveniences
The hotel is located a few minutes walk from the marina, the castle, and the restaurant area. There is paid on-street parking around the hotel, which is free at night. The hotel is simple but nice. The gentleman at reception was nice and welcoming. The room itself was OK, but not super comfortable. The hotel is located on a somewhat busy street and if you open the window to get fresh air, the noise can be disturbing. Another problem was the bathroom. The shower is very small and if don't keep the curtain inside (which makes it even smaller), the water flows outside. There is no space to put the shower gel and shampoo. There are only 2 towel hooks, one of which is inside the shower cubicle, so you can't use it, which leaves only a single hook. Just really bad design of the bathroom. You need a code to enter the hotel at night, so if you forget it, you might get stuck outside.
Stayed 1 night in Aug 2022
Response from Sophie & Franck on 30 Aug 2022
We take good note of your remarks and we thank you for them. I just allow myself to specify that if you forget your code, we answer the phone 24 hours a day (the phone number is displayed on the door of the hotel).

6/10 Okay

Maria, Calgary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The mattress was extremely uncomfortable.
Stayed 2 nights in Aug 2022
Response from Sophie & Franck on 30 Aug 2022
We are sincerely sorry for the bad night spent in our establishment.

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Sophie & Franck on 30 Aug 2022
Merci d'avoir pris le temps de nous noter.

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convinient location.
Stayed 4 nights in May 2022
Response from Sophie & Franck on 9 Aug 2022
Thank a lot for your comment

4/10 Poor

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very Disappointing
We were very disappointed with this hotel. Rooms were tiny. No lifts, so luggage had to be carried up stairs although manager was very helpful. There was no central area. no salle for anything not even breakfast. Breakfast was only available delivered to the room!!
Stayed 1 night in Oct 2021

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have like a Kettle and some tea bags and coffee. Everything else was great.
Stayed 3 nights in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caen
Very welcoming host, well located, comfortable and good value for money.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the money
A successful hotel to spend the night with parking available (for a fee)
Stayed 1 night in Sep 2018

8/10 Good

Lynda

Liked: Cleanliness, staff & service, room comfort
The location was perfect for exploring Caen and getting to and from the ferry.
Stayed 1 night in Sep 2018

8/10 Good

Virgilio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hôtel simple mais très bien tenu. C'est propre, confortable, en plein centre ville. Excellent accueil avec une vraie relation humaine. Petit déjeuner en chambre avec viennoiseries et pain frais.
Stayed 1 night in Mar 2024
Response from Franck on 24 Mar 2024
Merci!!!

10/10 Excellent

Stéphane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Franck on 8 Mar 2024
Merci pour votre note.Au plaisir de vous recevoir à nouveau.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophie et Franck on 12 Dec 2023
Merci :)

6/10 Okay

Marc

Business traveller
Liked: Cleanliness, staff & service
Positif:Très bon accueil. Propre. Nombreux restos à proximité. Négatif : difficulté pour trouver une place de parking dans la rue et à proximité de l'hôtel. Chambre pas très bien insonorisée. Pas fan du pdj en chambre
Stayed 2 nights in Nov 2023
Response from Sophie et Franck on 12 Dec 2023
Merci pour votre commentaire.

8/10 Good

Monica

Stayed 2 nights in Aug 2023

10/10 Excellent

Éric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon standing pour un deux étoiles 🌟 🌟, situé en plein centre-ville de Caen. Hôtel parfaitement bien géré, extrêmement propre jusqu'à même avoir son petit déjeuner servi en chambre. Merci encore à Franck patron de l'établissement, de son accueil et de son dévouement. Que du bonheur... 😉
Stayed 1 night in Aug 2023
Response from Sophie et Franck on 7 Aug 2023
Merci beaucoup

8/10 Good

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Sophie et Franck on 11 Aug 2023
Merci pour votre note

4/10 Poor

GOKOU PELAGIE

Liked: Cleanliness, staff & service, property conditions & facilities
Magnifique
Stayed 2 nights in Jul 2023
Response from Sophie et Franck on 20 Jul 2023
Bonjour,Je pense que vous avez dû faire une faute de frappe au moment de la notation. Ce n'est pas grave du tout.En vous remerciant encore pour votre réservation.

10/10 Excellent

Philippe

Stayed 1 night in Jul 2023
Response from Sophie & Franck on 17 Jul 2023
Merci ;)

10/10 Excellent

poret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel à recommander
Hôtel très bien situé, accueil particulièrement agréable, petit déjeuner en chambre, chambre spacieuse et calcme avec un balcon. Excellent rapport qualité prix.
Stayed 2 nights in Jul 2023
Response from Sophie & Franck on 10 Jul 2023
Merci beaucoup

10/10 Excellent

Gunilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt med hög kvalitet i centrala Caen
Mycket trevligt hotell centralt i Caen. Perfekt service och riklig fransk frukost. Kan verkligen rekommendera!
Stayed 1 night in Jun 2023
Response from Sophie & Franck on 2 Jul 2023
Thank you for your comment

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Perfect. Nice room, cozy and very clean, comfortable. The owner welcoming and ready to help and accomplish any request. We had breakfast in room, that I would warmly recommend!
Stayed 1 night in Jun 2023
Response from Sophie & Franck on 2 Jul 2023
Thank you for your comment

10/10 Excellent

Anne Trine

Stayed 1 night in Jun 2023
Response from Sophie & Franck on 24 Jun 2023
Merci, nous vous remercions encore pour votre réservation. Au plaisir de vous recevoir à nouveau.

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très bien placé dans Caen (visites, transports, restaurants...) et surtout un excellent accueil suivi d'échanges toujours aussi utiles, agréables et personnalisés (tout en restant discrets) pendant tout le séjour.
Stayed 3 nights in Jun 2023
Response from Sophie & Franck on 22 Jun 2023
Touché! Merci. Hotel Astrid Caen Centre

8/10 Good

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sophie & Franck on 24 Jun 2023
Merci, nous vous remercions encore pour votre réservation. Au plaisir de vous recevoir à nouveau.

6/10 Okay

Ragnar

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Rimelig og greit, uten høy komfort.
Veldig hyggelig mann i resepsjonen, hjelpsom og blid. Hotellet er enkelt, rent, men ligger i ei veldig travel gate i sentrum. Dårlig ventilasjon og lite varmt vann, men veldig god seng. Totalt sett rimelig og greit hvis du ikke krever høy komfort.
Stayed 5 nights in May 2023
Response from Sophie & Franck on 24 Jun 2023
Merci, nous vous remercions encore pour votre réservation.

8/10 Good

HELGE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Sophie & Franck on 24 Jun 2023
Merci, nous vous remercions encore pour votre réservation. Au plaisir de vous recevoir à nouveau.

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À placer dans les favoris ! ;-)
Hôtel très sympa et, avec une situation en centre-ville, il est très bien placé pour découvrir Caen, la ville, son château, les restos, le port de plaisance animé le soir, etc. Accueil très cordial, propreté impeccable, confort : rien à redire. J'y retournerais si j'ai de nouveau l'occasion de séjourner à Caen.
Stayed 5 nights in May 2023
Response from Sophie et Franck on 30 May 2023
Merci d'avoir pris le temps de nous laisser un avis positif sur notre établissement. Cela nous aide grandement.Au plaisir de vous revoir!Hôtel Astrid Caen Centre

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons vraiment apprécié l'accueil chaleureux et la disponibilité. Mais également la chambre, vraiment spacieuse ainsi que le petit déjeuner très copieux et servi en chambre (le top !!). L'emplacement est également un point fort, car situer au coeur de la ville. Très bon rapport qualité-prix Nous le conseillons fortement !!
Stayed 1 night in May 2023
Response from Sophie et Franck on 30 May 2023
Merci beaucoup pour votre commentaire.Hotel Astrid Caen Centre

10/10 Excellent

Jonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour professionnel. Hôtelier très à l'écoute. Hôtel bien situé. Bon rapport qualité prix
Stayed 5 nights in Apr 2023
Response from Sophie & Franck on 4 May 2023
Merci.Hotel Astrid Caen Centre Ville

10/10 Excellent

Guillaume

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER
très bon accueil. très propre. parfait ! petit déjeuner en chambre copieux et bon.
Stayed 1 night in Apr 2023
Response from Sophie & Franck on 21 Apr 2023
MerciHotel Astrid Caen Centre Ville

6/10 Okay

françois

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allez y les yeux fermés
Très bon séjour dans ce petit hôtel. Le gérant est sympathique, disponible, de bons conseils et se plie en 4 pour ses clients. Chambre et salle de bain très propres, nuits calme, super wifi pour les travailleurs en visio. Emplacement idéal en centre ville. Je recommande !
Stayed 1 night in Apr 2023
Response from Sophie & Franck on 15 Apr 2023
Merci beaucoup pour votre commentaire. Nous espérons vous recevoir prochainement.Hotel Astrid Caen Centre Ville

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Très bon accueil du gérant de l'hôtel, qui nous a immédiatement surclassé à l'arrivée, faute de chambre standard libre. L'hôtel est bien situé en centre-ville, tout en étant à proximité de la gare à pied (15 min). Petit-déjeuner copieux et servi en chambre. Nous reviendrons avec plaisir.
Stayed 2 nights in Dec 2022
Response from Sophie & Franck on 10 Jan 2023
Merci pour votre commentaire et nous espérons vous revoir prochainement

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Sophie & Franck on 21 Nov 2022
Merci pour votre note

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Sophie et Franck on 5 Nov 2022
Nous vous remercions pour votre séjour.;)

8/10 Good

Claude

Stayed 1 night in Oct 2022
Response from Sophie & Franck on 5 Nov 2022
Nous vous remercions pour votre séjour.;)

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait et bien situé
Accueil très agréable calme et chambre confortable
Stayed 2 nights in Oct 2022
Response from Sophie & Franck on 4 Nov 2022
Merci bcp