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"Such a great hotel "

"This is a perfect place to disconnect and recharge, does have wi-fi if you can't live without it. The staff extremely cordial and attentive from the moment I stepped into the property,the restaurant staff was just as attentive prompt. The Hacienda has a rustic touch with a modern aproach, only five minutes outside of Izamal which makes it a perfect location. The Spa massage was phenomenal, will definitely stay here again when in the area."

"Highly recommend"

"The hotel is conveniently located across from the Star Medica Hospital where I had an appointment. It is in a good area with lots of shopping and restaurants nearby. The room we stayed was clean however the amenities were lacking. The bathroom leaked whenever we showered and wet the entire bathroom floor. The towels were worn and faded. We got a balcony but had no tables and chairs on it and our room (we paid for the upgraded room btw) had no couch and table as advertised and one single chair. Luckily we did not spend a lot of time in the room."

"Mal estado del colchón y el aire acondicionado hace mucho ruido "

"Excelente y tranquilo"

"Lovely, clean, Mayan-inspired rooms and a helpful team! The location is a bit out of town and I don’t recommend walking there at night due to a few reactive dogs in the neighborhood, but that’s not the hotel’s fault, just something to be aware of!"

"Great place "

"Shambalanté staff is extraordinary and wonderful. They kept track of our arrival since the airport until we got there. They explained everything, they offered us natural lemonade, pecans and natural made cookies. The place is absolutely wonderful. Breakfast is supreme. "