Cabin Ridge Estates Hotels, Austin

"Following a 3 hour drive, I checked in at 5:30p, learning I’d need to pay $45 for valet car service except the valet guy explained he’d be leaving at midnight and so if I planned to leave at 6 am, I needed to self park my car… and still pay the $45. I found this stunning at best. I parked my car… discovering the spaces are not wide enough for a car. My 2017 Jetta was the same width as the spaces that appear to have been painted to accommodate only mini coopers. If any cars parked on either side of me, I’d need to get in through the trunk. Not kidding. I worried my vehicle would be damaged. It did not feel safe either. There was trash and debris all over, and a vandalized car with windows broken out parked in the corner, the entire garage was filthy, with no safe way out. The door where the elevator signs pointed to had a giant padlock on it… so I walked up two vehicle ramps to return to the hotel with my bags, which is not safe. There was no pedestrian walkway. Once in the room, I discovered the bathroom in shambles, and I did take pictures. The toilet was broken, as well as the tub. It looks like they simply prefer to leave the space in derelict condition, perhaps for people who rent them by the hour. I have stayed in much nicer hotels for significantly less in third world countries. I did not stay. I was there to attend an event, and simply used the room to store my overnight bags and because leaving them in the car was absolutely unsafe. I retu"

"The rooms were great, the location was great, the rooms were clean, it had micro, fridge, coffee maker.. I was staying on the 3rd floor, the only bad part is the the hall way had a foul smell… but for the price this is the best hotel I’ve stayed in."

"Rooms had a lot of amenities "

"Great breakfast and bar. Room was very clean but def a bit dated. Great location to enjoy Austin!"

"The staff were great but would not help with luggage. Considering I’m disabled and am not allowed to lift anything heavy they still would not help with luggage. Room was fine and clean however air conditioner extremely noisy and blew on us the whole night. Had to go to pharmacy to get meds for neck. Toilet ran the whole night so not much sleep. For the price I believe it could have been better."

"Staff was super friendly! Very pretty views of the city and in a great location if you want to walk around downtown or to ladybird lake. "

"Front desk staff were friendly and knowledgeable about the site and surrounding areas. Really good customer service "

"Nice and clean hotel. Very "Austin" decor. Staff was friendly and helpful. Parking is free. Only inconvenience was the gate on Live Oak is locked at night so you have to enter from the freeway entrance."

"Our favorite place to stay in Austin. The most friendly staff! "