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Crystal Palace Hotel

4.0 star property
Hotel connected to a shopping centre in Sector 1 with free parking
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Crystal Palace Hotel

Interior entrance
Exterior
Executive Queen | View from room
Restaurant
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

7.8 out of 10
Guests liked the amenities.
  • Bar
    Bar
  • Parking included
    Parking included
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is NZ$188
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Standard Queen

Standard Queen

Standard Queen

Highlights

Air conditioning
LCD TV
Renovated in 2012
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin

Minibar, in-room safe, desk, blackout curtains

Executive Twin

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
Minibar
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin

Minibar, in-room safe, desk, blackout curtains

Standard Twin

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
29 Sept - 30 Sept
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About the area

Map
18-20 Alexandru Serbanescu, 1st District, Bucharest, 014292

What's nearby

  • Herastrau Park - 3 min drive
  • Piata Romana - 7 min drive
  • RomExpo - 7 min drive
  • Romanian Athenaeum - 7 min drive
  • Palace of the Parliament - 12 min drive

Getting around

  • Bucharest Baneasa Station - 9 min drive
  • Obor - 14 min drive
  • Bucharest (OTP-Henri Coanda Intl.) - 11 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Nikos - ‬13 min walk
  • ‪Turkish Kitchen - ‬11 min walk
  • ‪Mandaloun - ‬6 min walk
  • ‪The Makers Coffee Shop - ‬7 min walk

About this property

Crystal Palace Hotel

Upscale hotel located in Sector 1
Take advantage of a corner/local shop, a terrace and dry cleaning/laundry services at Crystal Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Concierge services, a lift and free newspapers
Room features
All 74 rooms feature comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: RON 70 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Building
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately RON 70 per person
  • Airport shuttle fee: RON 115 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Crystal Palace Bucharest
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel Bucharest

Frequently asked questions

Is Crystal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crystal Palace Hotel?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Crystal Palace Hotel on 29 Sept 2024 start from NZ$187.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crystal Palace Hotel?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Crystal Palace Hotel?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Crystal Palace Hotel?

Checkout is at noon.

Does Crystal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of RON 115 per vehicle applies.

Where is Crystal Palace Hotel located?

Located in Sector 1, this hotel is within a 15-minute walk of Floreasca Business Park and Promenada. The Lakeview and Herastrau Park are also within 1 mile (2 km). Bucharest Baneasa Station is 28 minutes by foot.

Crystal Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 48 out of 114 reviews" "
Rating 8 - Good. 42 out of 114 reviews" "
Rating 6 - Okay. 19 out of 114 reviews" "
Rating 4 - Poor. 4 out of 114 reviews" "
Rating 2 - Terrible. 1 out of 114 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nikolay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Faris

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Poor value for money
Stayed 2 nights in Mar 2024

10/10 Excellent

Elena

Stayed 2 nights in Jul 2023

4/10 Poor

Alan

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Decent location
Stayed 1 night in Dec 2021

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, staff and services were very nice.
Stayed 4 nights in Jun 2021

10/10 Excellent

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As ever, great service and cleanness. Great attention to the customer
Stayed 2 nights in Jan 2021

8/10 Good

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The hotel is very nice. Pleasant place. I really enjoyed the breakfast. You can choose whatever you like from the menu and even if it is not. The manager has been very kind and professional and very customer focused.
Stayed 1 night in Jan 2021

8/10 Good

Menachem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
Met my initial expectations from a Business hotel.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location for business
The hotel was very nice, tidy and clean. The evening restaurant served very nice food. There was only a couple of things which were not so great: 1/ No Airconditioning during winter as heating is on. The room was 26 degrees which was too hot to sleep. I was told to open the window but its quite a busy road outside and lots of cars tooting their horns 2/ Breakfast was limited in relation to options of cold food.
Stayed 3 nights in Feb 2020

10/10 Excellent

Andrei Alexandru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend 100% is you have business in Aurel Vlaic
Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Hotel is ok for position but has to improve rooms
Hotel has good position for offices around, but we had a hard time booking the rooms because the prices spiked up a month before, although after some days they went dramatically down and hotel refused to reimburse the difference or apply benefits. The breakfast was excellent, although with little variety, and I have to say that service was really at top, with reception and waiters at complete disposal. When arrived I found the heating broken, the day after I was sent a reparation, which did not fix the issue completely, but temperatures overall were still ok. The rooms are a bit tired, bed are definitely not comfortable and sheets are really messy, it is impossible to sleep well in all these folds and covers which are none of the right size. For the price you can find something better around or in the center.
Stayed 3 nights in Nov 2019

10/10 Excellent

Virginie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
Helpful fast service. The breakfast staff was also very efficient and attentive. The room was of good standard and well equipped. Would go again. Perhaps a bit far out of out.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my third time at the Crystal Palace, and I've got nothing to say that is bad about either the staff or the rooms. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Joshua

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is Rude and No Air Conditioning
This hotel DOES NOT have air conditioning!!!! Beware!! The front desk staff are rude and I am pretty sure they just don’t like foreigners.. We complained about the A/C and finally they moved us to another room that had windows in separate rooms so we could have a “draft”. Lady at the front desk had the audacity to tell us that the entire hotel switches to only heat in the winter time. It might have been the end of October but it was prob 80 degrees outside. We almost walked across the street to another hotel and would’ve just forfeited the money but we had way too much luggage & were exhausted after spending 2 weeks road tripping through Romania. The bed was actually pretty comfortable but the bathroom was dirty and the sink was so clogged I had to rush when brushing my teeth. Overall the absolute worst experience we have EVER had in any Hotel. Period.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, beautiful building. Walking distance from the city centre (about 15-20 minutes). Helpful staff, big rooms, quiet area no noise coming from outside, free parking.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, modern hotel
Hotel staff had me a to-go breakfast for my early flight out. White glove checkin service. Hotel lobby is gorgeous and modern by any standard.
Stayed 1 night in Jun 2018

10/10 Excellent

Ashvini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great service
Great hotel and service
Stayed 1 night in Jun 2018

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for your money.
Decent hotel close to a nice mall (Promenada) and relatively close to the airport. The area is not bad, or good, just meh... Friendly staff and better than average breakfast!
Stayed 1 night in Jun 2018

8/10 Good

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff bend over backwards to be helpful
The hotel is generally neat and tidy. Aircon seemed a little lacking. The rooms are on the small side, but well presented. There was a slight confusion about my booking, which the staff bent over backwards to sort out. The staff generally are a real credit to the hotel, and make the stay so much more enjoyable. A good hotel to use if you need to stay in Sector 1.
Stayed 1 night in May 2018

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort
great stay outside bucharest
It was good overall, room looks older inside, and some issue with the bathroom