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"Food was delicious Bed was not comfortable at all Pillows too hard and so sad the mattress. "

"We had a great experience. We opted for some balloons as a surprise for a birthday, which we’re waiting in one of the rooms upon check-in. Our check-in experience was personalised, with staff referencing what we’d done during the day, as it was noted on the pre check-in competed online, as we were arriving late. Nice to have a city hotel with a pool, sauna and steam room, which made for a nice start to the following day. Breakfast was great, with hot food made to order, along with honey from the hives on the roof of the hotel - a great touch. "

"Lovely hotel "

"Bath is gorgeous and we had a lovely time. These were the best beds and pillows of our whole 2-week trip around the UK! The family suite is in the basement, and consequently a little basement-like. "

"Great "

"Room needs air-conditioning "

"The Gainsborough Bath Spa Hotel…Spa Girl Heaven As a spa girl, I had to come to Bath, and this hotel spoke to me. The spa is absolutely adorable, and my massage? 👩‍🍳💋 Pure perfection. The front desk was delightful, and our room was super cute. Bath as a town winds down early (around 8 PM), so if I came back, I’d do it like this: spa in the morning, explore in the afternoon, spa again, dinner, then bed. Highly recommend for a blissful, relaxing getaway. "

"Everything this hotel said it would offer, was. Very happy. "

"Nice hotel. Helpful staff, however a little busy. Parking was tough and had to street park first night. Breakfast was a bit basic and takes a long time when busy. Would stay again. Nice Indian restaurant next door with 10% discount for hotel guests"