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"Well trained staff Great attention to detail and service What you would expect from a 5 star hotel"

"I tried to contact the hotel several times to know where to pick up the shuttle at the airport and nobody ever replied leaving me to scramble when I arrived . Interestingly once I tracked it down it was a very well run an efficient process. The need to explain how to find the bus when you land if you not going to respond to email."

"Our reservation for two nights was mismanaged and it took hours to resolve the issue. Front desk should have asked for a CC upon check in and did not causing several issues with the restaurant. Great location and clean. "

"The hotel is perfectly acceptable with spacious rooms, but the decor is of the most ordinary kind. The corridors were straight out of The Shining – quite alarmingly long and alienating."

"I did not have the beakfast but the dining area looked inviting. The shuttle was easily accessed. Alrhough I think the hotel is old it has been nicely renovated. I would stay there again."

"Love Proud Mary, love the staff’s attention to detail. The decor is uniquely beautiful. It’s my second time staying here. And highly recommended! Especially, if you’re traveling from outside the country. The standards are very high and it’s right by the mall with great restaurants nearby. "

"The rooms are clean, spacious, and very comfortable. We enjoyed the breakfast. Lunch was okay. Our 20% food and beverage discount through Expedia was not automatically recognised and we had to ask for it each time. "

"Good bed and breakfast. Also very convenient because of close proximity to the airport. "

"Our stay at the hotel was truly exceptional from start to finish. From the moment we arrived, we were welcomed with such warmth and genuine friendliness that immediately set the tone for the rest of our visit. A special thank you to Zama from Guest Relations, who went above and beyond to make our experience memorable. Her attention to detail, professionalism, and kindness truly stood out — she is an absolute asset to the hotel. We were also incredibly grateful that the hotel accommodated our early check-in request, which made our travel day so much smoother and more comfortable. It’s these thoughtful touches that really elevate a stay from good to unforgettable. Overall, the service was outstanding, the atmosphere was inviting, and the team made us feel genuinely cared for. We would absolutely return and highly recommend this hotel to anyone looking for a warm, welcoming, and seamless experience."