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"The staff was great, the hotel was clean, but there were some basic amenities missing. Location was great for accessing the metro. The rooms were quiet. The bagels and coffee in the lobby were good. Important note* There are no reading lights at the bedside, There was no accessible source of ice or ice bucket in the room"

"Great location, friendly staff. Would stay again for a short trip."

"My friends and I stayed here for a quick weekend trip to NYC and were only in our rooms to sleep and change daily. I’ve def stayed in nicer hotels but this hotel was located close to the Brooklyn bridge which is why we essentially picked it and it was clean and overall a comfortable accommodation."

"It was a very relaxed visit for us. The front desk and the room service / housekeeping folks were extremely patient, helpful, and showed great humanity in meeting our personal needs. In addition to the comfortable bedding, shower, room essentials made for a very pleasant visit for us. Thanks guys. We appreciate you."

"Location is as good as it gets for a Brooklyn stay. So many options a short walk away and a great onsite restaurant with friendly staff."

"Me and my boyfriend enjoyed our stay here. Staff was very friendly and helpful. They were kind enough to give us some food recommendations. There is a great Peruvian spot right across the street from the hotel that the staff recommended. I’d stay here again"

"Overall I had a great stay at the Ace. This is my second time staying there and would go back again."

"Room was small but we only needed a bed and a shower for one night. Lots of street noise but it is NYC and some is expected. I think the window was not fully closed and we shut off the noisy fan which would have blocked some street noise. The single panel on the shower resulted in a wet floor. Only 2 sets of towels provided and they were small. We ended up using them to wipe up the floor when we were done. TV was damaged; I reported it to the Front Desk after check out. Parking was difficult to find but fortunately we only ended up about a block away. It was really all we needed for the night - a comfortable bed close to our destination."

"Lovely smart room. Can get a little noisy at night as seems to be a rooftop nightclub going on over weekend, take earplugs! Room did not get cleaned as the cleaners seem to come early evening when tend to be back to room freshening up! Friendly helpful staff! "