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Overview of Novotel Brisbane

Photo gallery

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationBrisbane Private Hospital7 min walk
    Popular LocationEagle Street Pier10 min walk
    Popular LocationQueen Street Mall11 min walk
    AirportBrisbane, QLD (BNE)15 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Premier Double Room, 2 Double Beds

    3.8/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsPremier Double Room, 2 Double Beds
  • Standard Double Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds
  • Premier Room, 1 King Bed, Balcony

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Room, 1 King Bed, Balcony
  • Executive Suite, 1 King Bed, Balcony

    5/5 guest room rating

    Room amenities

    • 67 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Balcony
  • Premier Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Room, 1 King Bed

About this area

Brisbane

Novotel Brisbane is located near the beach and in a walkable area with good shopping. Cathedral Square and ANZAC Square War Memorial are notable landmarks, and the area's natural beauty can be seen at Brisbane Botanic Gardens and Roma Street Parkland. Consider Riverstage for a night out, and don't miss South Bank Parklands if you're travelling with kids.
Visit our Brisbane travel guide
Popular Location

What's nearby

  • Brisbane Private Hospital - 7 min walk
  • Eagle Street Pier - 10 min walk
  • Queen Street Mall - 11 min walk
  • St. Andrew's War Memorial Hospital - 11 min walk
  • Howard Smith Wharves - 12 min walk

Getting around

  • Brisbane Central Station - 4 min walk
  • AirportBrisbane, QLD (BNE) - 15 min drive

Restaurants

  • The Pantry — 1 min walk
  • GourmetBar — 1 min walk
  • Emjays Coffee - 3 min walk
  • Jak + Hill - 4 min walk
  • Happy Boy - 4 min walk

About this property

Novotel Brisbane

Family-friendly Brisbane hotel in Spring Hill, walk to Eagle Street Pier
A restaurant, an outdoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 296 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Other amenities available to guests include minibars, coffee/tea makers and pillow menu.
Novotel Brisbane offers 296 forms of accommodation with minibars and a safe. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking: AUD 35 per night

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: AUD 24-32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Indonesian
  • Italian
  • Portuguese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 13 October 2020 to 31 January 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 24 and AUD 32 per person (approximately)
  • Covered self-parking fee: AUD 35 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brisbane Novotel
Novotel Brisbane
Novotel Hotel Brisbane
Novotel Brisbane Hotel
Novotel Brisbane Hotel
Novotel Brisbane Spring Hill
Novotel Brisbane Hotel Spring Hill

Frequently asked questions

Can I cancel my reservation for free at Novotel Brisbane and receive a full refund?
Yes, Novotel Brisbane offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Brisbane cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Brisbane have a pool?
Yes, this property has an outdoor pool.
Is Novotel Brisbane pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Brisbane?
Self-parking is available for AUD 35 per night.
What time is check-in at Novotel Brisbane?
Check-in is from 2:00 PM - anytime.
What time is check-out at Novotel Brisbane?
Checkout is at 11 AM.
Where is Novotel Brisbane located?
This family-friendly Brisbane hotel is located near the airport, within a 10-minute walk of Cathedral Square, Brisbane Customs House and ANZAC Square War Memorial. Eagle Street Pier and Queen Street Mall are also within 15 minutes. Brisbane Central Station is only a 4-minute walk and Brisbane Roma Street Station is 12 minutes.
4.2
Very good
5 - Excellent
408
4 - Good
423
3 - Okay
109
2 - Poor
36
1 - Terrible
14

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Standard room at the Novotel Brisbane.
A standard room has no coffee machine, no slippers. no bathrobes and parking is extra. Otherwise it is exactly the same as premium room. They did find us some robes. Covid 19 made it very quiet. Restaurants closed.
Stayed 2 nights in Jul 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities
Clean but basic
Was very clean . Quite central location to valley and city .
Stayed 1 night in Jul 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Great location. Handy parking. Comfy beds.
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and a very handy location to Brisbane CBD
Stayed 3 nights in Jun 2020

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