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This property is great and if you are lucky you can get a river view.
ADELE
Stayed 1 night in May 2024
6/10 Okay
Jimi
Business traveller
8 May 2024
Was not expecting to be turned away for showing up an hour and a half early but I was after explaining that I just did a 12 hour drive very inconsiderate
Jimi
Stayed 1 night in May 2024
Response from Kieran on 8 May 2024
Did you make prior arrangements of an early check in? Or did you just expect the room to be ready ?It is policy that all motels have a 10am check out and 2pm check in. That is a 4 hour break to have all rooms clean for the next guest. If a guest would like to check in early it is arranged before hand. So there is no disapointments. Hope this helps for next time you would like an early check in anywhere.
6/10 Okay
sudeep
Travelled with family
17 Mar 2024
Ok for a night stay . Room is of decent motel standard . Pool is below average . No flexibility at all with either early check in or late check out , they don’t even act like they are interested to accommodate any request .
sudeep
Stayed 1 night in Mar 2024
Response from Riverlakes Motel on 15 May 2024
Hi Sudeep, We apologise for inflexability we are improving our staff all times.
The lady at the front counter was very rude and for no reason. I've never felt so unwelcome.
For 1 adult and 2 children, the room ended up costing $200 a night which is over priced as it's 'just a motel'. It's dated, the doors are noisy, the road is noisy and requires going through 4 traffic lights and a U turn to access the driveway.
I booked a private looking garden view room but got a room that faces a carpark.. no privacy and no garden.
I was looking to book another 5 nights for the following week but definitely not here.
Megan
Stayed 2 nights in Feb 2024
Response from A on 16 Feb 2024
Thank you Megan for taking the time to write a review of the motel.You are correct when you say you booked a Superior Studio with a garden view.What you didn't state when you made your booking on line was that you had 2 children. It was only when I asked you on your arrival how many would be staying you mentioned the 2 children.The room that you had booked only had a double bed. I'm sorry that you believe I was rude to you when I had to move you to a room that could you accommodate you all and asked you to pay for your children.Unfortunately neither I or the motel can be held responsible for your having to go through 4 sets of traffic lights and a U turn to access our entryway. You would need to speak with the Dept of Transport and Main Roads to address your concerns.I can only hope in future that you book for the correct amount of guests and that access to those motels do not cause you any inconvenience.
We stayed in 103. Ground floor. Fresh clean and yeah, we heard the road, but it wasn’t unpleasant or over the top.
One thing, only minor, the pet gecko sang us a song 😂😂😂
Room nice and spacious, clean. There were 3 beds in the room, 2 single, 1 queen. The queen bed was ok, a bit on the soft side. The 2 single beds were atrocious, both noticeably well worn, maga sag. No milk, no tissues. TV right up near the ceiling, get a stiff neck just watching the news!!
Having the Caboolture river and walkway just outside our accommodation was a highlight.
The property was neat tidy and attractively furnished with high ceilings.
Plenty of room to relax but small enough to feel cozy.
Stay was great. Very nice rooms looking over the river. Mostly quite except when other guests are arriving late in the next room where there is one door to open which allows access to 2 separate rooms. The rooms are so much nicer than reflected by the signage and view from the main road.
The new managers were great, only giving the property a 4 in property conditions because the cistern broke on the first flush but it was systematic of a lack of care from previous customers. I will book here again if they'll have me.