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"Clean rooms, the staff was friendly and helpful.."

"We were so excited to return to Bali after many years and choose The Stones Hotel again. It did not disappoint, amazing location, service and staff. I need to call out Dyna who was absolutely amazing not only with our check-in but daily chats and an extended check out to ensure there was no gap before our flight, we hope you enjoy our gift Dyna!!! This place has always had the best breakfast in Bali and the best pool and staff, thank you. We will be back soon x"

"My husband and I loved our room. It was clean and reasonably sized. The shower was very large and fully enclosed hence no water all over the floor when you’ve finished, which is usually the case in a lot of Bali hotels! So nice to step out onto a dry floor! The breakfast was yummy, lots of choice and fresh, well presented food! Staff were so polite and friendly and very accommodating! Air conditioning worked well! The pool is well maintained and very relaxing. Located in a good area, close to lots of shops and amenities. Very close to airport. Saves long journeys to and from the airport. Our only complaint was it’s located next door to a large church. We could hear a mixture of singing & voices talking which was extremely loud due to being broadcast over a loud speaker! This happened the day we arrived and went on for about 4-5 hours non stop and on the Thursday before Easter it went from lunchtime till 11.45 pm, approx 12 hours!! It’s not the hotels fault but unfortunately it was hard to escape it. We closed our doors to the balcony but we could still hear it. We would stay there again but not on Sundays or whenever there are religious sermons happening! "

"Terrible food but good room view, good amenities, lazy river is the highlight of our trip. Beach has limited area and is quite rocky unlike other hotels on the strip; however, the cheap prices of beach activities was appreciated "

"Check in was a little protracted. I didn’t think I needed a detailed explanation of how to find things on the property using the map. Turns out I did as the map is somewhat confusing. Rooms are lovely, amenities for bath and different types of pillow options were a treat. My room came with “butler service” which is really nothin different than you’d get from any nicer hotel…turn down service etc. I was very disappointed that my room choice didn’t allow for the in room chef and breakfast did not come with my stay."

"Very comfortable and spacious rooms, staff is super friendy, there is a lot to do at the hotel, swimming pool and water park is very cool, perfect for kids. "

"They missed pickup."

"The rooms were clean, staff are do courteous. Will surely stay there again "

"Great location, room was fabulous. I didn’t like the first room offered It was ground floor, near the entrance, as a solo traveller I always prefer to be on a higher floor 2 generous sized pools, I used the family pool for my early morning swim … Lots of sun bathing options, my preferred one was on the upper terrace, above the family pool and overlooking the sea. Happy hour options were great , effectively from 4pm to 7 pm Great choice of food , reasonably priced, there was always an offer of some description I only ate once at the hotel , room service pizza, convenience after a travel day. Ate at The Duke, opposite the hotel … highly recommended "