Brevard County Holidays from NZ$3,621

We were pleasantly surprised by our stay. The hotel seems fairly new, and while we didn’t try the breakfast or spend time in the common areas, our room was a highlight—spacious, clean, modern, and very comfortable. A couple of things stood out, though. There’s a charge for parking, which was frustrating, especially since the lot is large and doesn’t appear to have limited space. Also, while our room was well maintained, the hallways and elevator areas didn’t feel as clean. We stayed for the entire weekend and didn’t notice those spaces being refreshed.

The hotel was clean and we had no issues, I would recommend. What I don’t like is the fact that they clean the rooms every 3 days. I was there from Tuesday to Saturday and my room was never cleaned. I keep it clean but I imagine how other guests might be like, so that questions the cleanliness of the hotel. No issues with parking on the contrary the fact that it was free parking is an advantage. TV did give us a few issues. Overall it’s a good choice if you are going to the Universal area and don’t want to spend so much in a hotel.

Property was clean and the complex was nice. This unit is not disability friendly, units are on the second floor (we knew ahead of time) and the bathtub/shower was a big step over, but we made it work. The mattress was a little soft for our liking. You can hear every step someone takes upstairs, we suggest earplugs. Kitchen was well appointed. We were not there long, so we cannot speak for the pool or gym, but the looked nice and well appointed. Overall, nice place, but we would not stay again, only for the difficulties my husband had with his mobility issues.

Continent breakfast was nice, kinda makes up for $20 per parking at many hotels in the Orlando/Kissimmee areas

The AC did not work properly. One of the hot tubs was not hot. The front desk staff inconsistent and not always helpful. Housekeeping. Room refresh - beds made, towels not replaced when 4 people staying in the room. 3 requests on text if we needed anything - no request was responded to. The carpet in the hallways had the same chips and food for the three days we stayed there. Although the spa is rated a top spa, I would not rate it anywhere near a top spa - few amenities, shower hot water did not work, anesticians ok - not great. Ordered 2 enhancements, which supposidly came with a glass of champagne, not delivered. Upon check out over charged had to go back to straighten out the bill.