Brasside Hotels, Durham

"Lovely room"

"Nice room, lovely breakfast"

"was a lovely stay"

"Great hotels "

"Lovely hotel"

"On the whole it was ok , wasn’t overly impressed with the room it was basic and for over £200 for 1 night I’ve had better in the city before so won’t be back. The room was at the end of an extremely long hall giving The shining vibes ha ha. No plugs or usb ports beside the bed an the room also had connecting doors on both sides which I feel we should have been made aware of at check in not a big deal for some but I personally don’t like it prefer only one door to access the room. The bathroom was very dated and in need of modernisation shower over the bath with a shower curtain fixed shower head which isn’t the best especially when it was so low I had to duck under it an the rubber bath mat kept slipping. All that is manageable but we only got one hand towel and bath towel between 2 we never noticed until half hour before checkout as we got up late. The reception staff were very chatty on check in but failed to mention there was a run going on the next day and we couldn’t leave until 3pm due to road closures we parked in their car park. Raised my concerns when checking out to a very uninterested an unhelpful receptionist. So definitely won’t be back here to stay!!!"

"Great breakfast selection from cooked English, eggs cooked fresh to order. Along with a really well freshly stocked continental breakfast choices. Great location for travelling into the centre of town or out of town. Rooms really comfy and free complementary drinks in the mini fridge. "

"Very friendly and helpful staff, a nice casual not stuffy place to stay with great breakfasts . A feature room is well worth the upgrade."

"Clean room, helpful and friendly staff, easy parking."