Property entrance

Reviews of The Verb Hotel

3.5 out of 5
The Verb Hotel
1271 Boylston St, Boston, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1355 out of 1579 reviews" "
Rating 8 - Good. 160 out of 1579 reviews" "
Rating 6 - Okay. 37 out of 1579 reviews" "
Rating 4 - Poor. 18 out of 1579 reviews" "
Rating 2 - Terrible. 9 out of 1579 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it was less expensive. Sort of far from transit. Clean rooms with great historic vibes. Will stay there again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, added to iur event experience at fenway
Stayed 1 night in Sep 2024

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Stayed 1 night in Aug 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at The Verb for a concert in Fenway and it was incredible! The hotel is spotless and so on theme. We loved all of the little touches. The room itself was clean, comfortable, and just what we needed after a night out. We can’t wait to go back!
Stayed 1 night in Sep 2024

10/10 Excellent

MaryJane

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

10/10 Excellent

albert

Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this hotel. The breakfast, pool, and staff are wonderful!
Stayed 3 nights in Sep 2024
Response from Rosie on 17 Sept 2024
We're gonna miss you when your gone! Thanks for rockin' with us. Our pool, staff & amenities will all be waiting for your return. Until then.. dream on! Feel free to come anytime and be sure to book direct by calling 617-566-4500 or emailing our amazing front desk producers at Producers@theverbhotel.com

10/10 Excellent

Adel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great accommodations, location was convenient with what was around.
Stayed 5 nights in Sep 2024
Response from Rosie on 17 Sept 2024
Thank you for choosing The Verb, we hope to see you again!

8/10 Good

Richard

Liked: Staff & service, amenities
Cool
Stayed 2 nights in Sep 2024

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024
Response from Rosie on 18 Sept 2024
It's 5-star reviews like these that would have made Sgt. Peppers himself pretty jealous. We're thrilled that our valet services, all-star staff, unbeatable location, and overall VerbVibe was tuned to give you a rock star experience! The next time Boston sings out to you for a visit, give us a shout at 617-566-4500 or Producers@theverbhotel.com in to book direct and verify our guaranteed lowest rates!

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived the view of Fenway from our room! Listening to the games through the window at night was a treat! The staff were all amazing, fun and helpful. The record players in the bedrooms were the cherry on top of an amazing stay! We are already planning our return to this hotel!
Stayed 3 nights in Sep 2024
Response from Rosie on 16 Sept 2024
Location, Location location. Hey if we were any closer to the Fenway, we may have to get you a uniform! Our record players and staff members can't wait to give you another warm welcome. See you soon rockstar, but until then, later days

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great place to stay! Awesome staff, perfect location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth, Clifton Park

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay and love it
Stayed 1 night in Sep 2024
Response from Rosie on 17 Sept 2024
Thanks Rockstar, hope to see you soon for a vibe check!

10/10 Excellent

Kareem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Aug 2024
Response from Rosie on 18 Sept 2024
Great staff often times invites the greatest guests. Hopefully it won't be too long before we're rockin together again! When you are ready to reverberate back to Boston, feel free to give us shout at 617-566-4500 or Producers@theverbhotel.com to book direct and verify our guaranteed lowest rates! Until then, later days!

10/10 Excellent

Thomas, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky Hotel - in a good way. If you like music and you want to be close to the MGM Fenway or Fenway Park, this is the place you'll want to stay. Clean, well appointed, with breakfast included.
Stayed 1 night in Sep 2024
Response from Rosie on 18 Sept 2024
Being right next to Fenway, when the Sox are in town, you can open your window and hear some "BA BA BAAA!" and just know that good times never seemed so good! I'd have to say I surely agree with you Thomas.The next time Boston sings out to you for a visit, give us a shout at 617-566-4500 or Producers@theverbhotel.com in to book direct and verify our guaranteed lowest rates!

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel loved all the details around misic.
Stayed 1 night in Sep 2024
Response from Rosie on 18 Sept 2024
We are so happy that you enjoyed your experience at The Verb. Hopefully that energy continues to reverberate until you return.The next time you are looking to soothe your soul, , feel free to give us a shout at 617-566-4500 or Producers@theverbhotel.com to book direct and verify our guaranteed lowest rates!

10/10 Excellent

MELISSA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at The Verb Hotel in Fenway…. It was incredible!! The funky decor and musical inspired theme made it such a fun experience. I absolutely loved all the small touches like the record player in the room and the silly puns throughout the hotel. We all especially loved the memorabilia and photos of the celebrities that were all over. I loved the outside area with the yard games. It was beautiful. You can even stay in an airstream if you want to. How cool is that?! The staff was so friendly and helpful. The continental breakfast was perfect for my crew, plenty of choices for everyone! The pool area was absolutely gorgeous, I regret not bringing our bathing suits. The convenience of having Fenway so close was amazing. I would stay here again in the future. My crew can’t wait to come back!
Stayed 1 night in Sep 2024
Response from Rosie on 20 Sept 2024
Anytime the boys are back in town, we'll be here for you! Thank you so much Melissa for tuning in to us here at The Verb! Did we mention that incredible was our middle name? Hey next time make sure to bring those suits, and don't forget if you book direct you'll receive that returning Rockstar discount! The next time Boston sings out to you for a visit, give us a shout at 617-566-4500 or Producers@theverbhotel.com in to book direct and verify our guaranteed lowest rates!

10/10 Excellent

April

Liked: Property conditions & facilities
The Verb hotel was the perfect place to stay when attending a Red Sox gam. Room very clean with comfortable bed and pillows. Very quiet. Really like the music themed design of hotel. Will definitely stay here again!
Stayed 1 night in Sep 2024
Response from Rose on 20 Sept 2024
As we say around here: Check In, Tune Out! We are glad you found that out for yourself, April. For climbing the stairway to heaven with us here at the Verb, thank you so much. The next time you want to reminisce about those days of old, feel free to give us a shout at 617-566-4500 or Producers@theverbhotel.com to book direct and verify our guaranteed lowest rates!

10/10 Excellent

Krystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Fenway!
Stayed 1 night in Sep 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 9 Sept 2024
Thank you for your feedback, Krystal. Rock On!

10/10 Excellent

Denise

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the whole vibe of this place! The record player and records were awesome. Stayed here for son's college drop and was happy the hotel was pet friendly. But we were so busy we didnt get to really enjoy the pool, the area or the restaurant/bar. Breakfast was very good also. We will be back
Stayed 1 night in Sep 2024
Response from Rosie on 18 Sept 2024
We all get by with a little help from our wonderful friends like you! Thank you so much Denise for grooving with us here at The Verb! We love a good college send off, but maybe on your next trip you'll have more time to indulge. We can't wait to rock out with you again. Feel free to come anytime and be sure to book direct by calling 617-566-4500 or emailing our amazing front desk producers at Producers@theverbhotel.com

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Great staff. Awesome amenities.
Stayed 2 nights in Aug 2024
Response from Rosie on 18 Sept 2024
There ain't no doubt in no ones mind, that The Verb's the finest thing around! Brook, we hope to welcome you back soon, Rockstar! Next time you are thinking "I'd be inclined... to visit Boston", give us a shout at 617-566-4500 or Producers@theverbhotel.com to book direct and verify our guaranteed lowest rates!

10/10 Excellent

Serena

Stayed 1 night in Aug 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 9 Sept 2024
Thank you for your feedback, Serena. Rock On!

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 9 Sept 2024
Thank you for your feedback, Stephanie. Rock On!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe!
Stayed 3 nights in Aug 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 9 Sept 2024
Thank you for your feedback, John. Rock On!

10/10 Excellent

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my son, brothers and Dad.... Great location, minutes from Fenway, cool and trendy!
Stayed 2 nights in Aug 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 9 Sept 2024
Thank you for staying with us, Jeffrey! We love havin' the whole family in town to create some awesome memories while staying with us...I hope you guys got to. Rock On!

10/10 Excellent

Lisa, trumbull

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the area is a bit loud due to the location
Stayed 3 nights in Aug 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 9 Sept 2024
Thank you for your feedback, Lisa. We apologize for the noise and appreciate the feedback. We would love to have you back to make your next stay a 10/10! Rock On!

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with a fun theme and great amenities - pool, restaurant on site, and well equipped rooms. The location in Boston is excellent. I highly recommend.
Stayed 1 night in Aug 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 9 Sept 2024
Thank you so much for this review, Lindsay. Rock On!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the high “cool factor”, the staff were amazing, location convenient and the entire place was spotless. We will definitely return!
Stayed 1 night in Aug 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 9 Sept 2024
Thank you so much for this review, Jessica! We are happy to hear everything was up to your standards and cannot wait to see you again soon. Rock On!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024
Response from Chris J. on 1 Sept 2024
Thank you for this review!

10/10 Excellent

Aja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant, records for the room, and overall vibe! Customer service was amazing! Parking convienent!
Stayed 1 night in Aug 2024
Response from Chris J. on 1 Sept 2024
We are so glad you enjoyed your time with us Aja! Hope to see you again in the future!

10/10 Excellent

April, howard beach

Travelled with family
Liked: Cleanliness
Amazing atmosphere and staff. Such a cool place to stay
Stayed 1 night in Aug 2024
Response from Chris J. on 1 Sept 2024
A place is only as cool as the people in it! Thank you for rockin' out with us!

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool hotel in a convenient downtown area....with many options within walking distance. Parking absolutely sucked...didnt even bother to try to park at the hotel after we first arrived. Staff was amazing. Facility has.some really cool features....record collection was pretty amazing.
Stayed 3 nights in Jul 2024
Response from Gabriela on 8 Sept 2024
Hi Tammy! Thank you so much for taking the time to leave us your feedback! We know our parking is limited and apologize for the inconvenience! I am so glad that our staff were able to make you feel like rockstars! Please let us know next time you are in town! We would love to have you back!

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, spacious rooms, convenient location
Stayed 3 nights in Aug 2024
Response from Chris J. on 1 Sept 2024
All great things to hear! Thank you Ekaterina! We hope to see you again soon!

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, extremely accommodating. Nice clean place
Stayed 1 night in Aug 2024
Response from Chris J. on 1 Sept 2024
Thank you for these kind words Christian! We are glad everything was a rockin' good time!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! We stayed in one of the “backstage” trailers and it far exceeded our expectations. The space was cozy and well designed, with everything we needed, including plush robes and a turntable to play very cool vintage records. Dinner at the Japanese restaurant was excellent and we even sang karaoke! An extra thank you to the staff for going above and beyond to make me feel like a rock star on my birthday. We’ll definitely be back!
Stayed 1 night in Aug 2024
Response from Chris J. on 1 Sept 2024
Backstage is by far our favorite rooms on property! From the VIP walk back to the Tom Hanks trailer there is so much to do and see! We are so glad you enjoyed everything we had to offer here!

10/10 Excellent

Brianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a unique experience and very cool. Staff was extremely kind and welcoming. Stayed here for Sox game and can’t beat the location
Stayed 1 night in Aug 2024
Response from Chris J. on 1 Sept 2024
Location, Location, Location! We love being so close to so many fun attractions! Especially during fun times like a Red Sox game!

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, pool was amazing and the restaurant that was connected was great and convenient.
Stayed 3 nights in Jun 2024
Response from Chris J. on 1 Sept 2024
Thank you for rockin' with us Dennis! It is an honor to house a rockstar such as yourself!

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. Loved the idea of the record player in the rooms. Staff was super nice and helpful. Only suggestion I would make is maybe a microwave in the room, you get alot of food and can’t finish it at the restaurant. Would’ve been nice to be able to warm up my left over later at night and also maybe for breakfast a bigger variety. When we were there they only offered waffles and cereal or oatmeal. Unfortunately I can’t eat carbohydrates so I had to get breakfast at a different place. Maybe have eggs as an option as well. Other than those 2 small things, id definitely still stay here again!
Stayed 2 nights in Aug 2024
Response from Gabriela on 24 Aug 2024
Hi Samantha! Thank you for taking the time to give us a great review and share your feedback on your stay! We will be sure to take your suggestions to our management team! As for the breakfast, we do carry hard boiled eggs for our guests to request so next time you are in town, let us know so we can get you in for another great stay and get you a rockin' breakfast! Can't wait to have you back!

10/10 Excellent

Rachel, Islip Terrace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verb Hotel was a fun location super close to Fenway. We got there later and weren’t able to park but we found parking close by.
Stayed 1 night in Jul 2024
Response from Gabriela on 24 Aug 2024
Thank you for your awesome review Rachel! It is so great to hear that you loved our location and were able to find parking nearby! Our valet are always happy to help find parking alternatives and hopefully next time you are in town, we can get you parked with us!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the coolest places I have ever stayed in. I stayed in a backstage trailer, which was incredible. The staff was super gracious and the service was over the top.
Stayed 2 nights in Aug 2024
Response from Gabriela on 21 Aug 2024
John - thank you so much for such a rockin' review! We could not be happier to be the coolest place you have stayed and even happier our staff contributed to making you truly feel like a rockstar! Please let us know next time you are in town, we would love to have you back again!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fantastic and decorated perfectly. Staff were very friendly and helpful. Would definitely recommend!!
Stayed 1 night in Aug 2024
Response from Gabriela on 21 Aug 2024
Thank you, Christine, for this wonderful review! We could not be happier that our staff was able to provide you with a rockin' experience and that our decor hit the mark! We can't wait to have you back!

4/10 Poor

John, Harrison

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pros : Convenient location if you have anything related with Fenway park. Cons : Besides the location all other things are poor except staffs kindness. They charge extra extra other things such as amenity fee, overnight parking, Etc,. The room has old old carpet, very small restroom, so old noisy little refrigerator. Oh BTW they have LP player but LP record selections are very limited. Also they don't have elevator so if you have lots of luggage then be prepare to excercise.
Stayed 2 nights in Aug 2024
Response from Chris J. on 19 Aug 2024
Thank you so much for your feedback John, we completely understand the frustration of additional charges. This is why we try to be as transparent as possible with the fees we have through all aspects of the booking. We also understand that sometimes our hotel may not be the right vibe but we appreciate you staying with us and trying it out for yourself!

10/10 Excellent

Joshua Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 3 nights in Aug 2024
Response from Chris J. on 19 Aug 2024
Thank you for your kind words! We are so happy our staff was able to make your stay sing!

6/10 Okay

Lisset

Travelled with partner
Liked: Cleanliness, staff & service
The pool and bar were crowded, music was super loud all night
Stayed 2 nights in Jul 2024
Response from Chris J. on 17 Aug 2024
Thank you so much for your feedback Lisset! We are so sorry that the music levels brought down the experience for you! We may be rockin' roll but as a hotel, our quiet hours are very important to us. We will be soundchecking our speakers to make sure they are always at the right levels to inspire and not overpower. We hope you give us another shot to rock your stay(at a volume appropriate level) the next time you are in Boston!

10/10 Excellent

Shannon, Waxahachie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping, clean and unique. Would prefer to have more bathroom counter space
Stayed 2 nights in Aug 2024
Response from Chris J. on 17 Aug 2024
Thank you for this rockin' review! We hope to see you again in the future!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was most helpful.
Stayed 3 nights in Aug 2024
Response from Chris J. on 17 Aug 2024
We appreciate rockers like you! Thank you so much for your feedback! We hope that you visit us for a reunion tour through Boston!

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rock memorabilia. Record players in every room and you have your pick of records to listen to from their extensive library. Staff was great. Very personable. Steps away from Fenway Park. The only thing to keep in mind is that the Verb's parking lot is very small. We parked directly across the street in another garage however so just something to consider. Would definitely stay here again!
Stayed 1 night in Aug 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 16 Aug 2024
Thank you for your feedback, Helen. As we say around here, Check In and Tune Out, sounds like you did just that while staying with us! We appreciate your feedback and are happy to hear our property was up to your standards. Rock On!

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an AMAZING property. Close to Fenway and other amazing amenities. The rock nostalgia is great and almost museum like!! The retro rooms were also spot on with the theme and very comfortable!
Stayed 5 nights in Aug 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 15 Aug 2024
Thank you for your feedback, Sonya. Rock On!

10/10 Excellent

Nicole, Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the Verb! Perfect for a Fenway trip. It was super clean, every single staff member was incredibly nice and helpful. Free bottled water in the room, lobby, by the pool. 24 hr really good hot and cold brew. Double queen balcony had a huge balcony with view of Fenway which was basically next door.
Stayed 1 night in Aug 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 15 Aug 2024
Thank you for your feedback, Nicole. We are so happy to hear our property was up to your standards. Thank you so much for gettin' into the groove with us. Rock On!