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Reviews of Margaritaville Resort Casino

4 out of 5
Margaritaville Resort Casino
777 Margaritaville Way, Bossier City, LA

Reviews

8.2

Very good

Rating 10 - Excellent. 957 out of 1844 reviews" "
Rating 8 - Good. 396 out of 1844 reviews" "
Rating 6 - Okay. 234 out of 1844 reviews" "
Rating 4 - Poor. 140 out of 1844 reviews" "
Rating 2 - Terrible. 117 out of 1844 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Beds are very comfortable. The pool was very nice and staff very attentive. Definitely will be back.
Stayed 2 nights in May 2024

10/10 Excellent

Alexandra, Palestine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in May 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Folks were quite friemdly
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 1 night in May 2024

6/10 Okay

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kinda upset no breakfast was included
Stayed 1 night in May 2024

2/10 Terrible

Kyra

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I checked in and got to my room, it was not clean. The housekeeper said she didn’t know why they checked me in with that wrong because she did not have it on. The list is ready went downstairs and they were about 20 people online. Told the girl what happened and the manager told me that I have to get to the end of the line even after I explained to her that it was their fault. Sorry not sure why I had to wait again for something they messed up on. She was not apologetic or accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Nickolas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in May 2024

4/10 Poor

Andrea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice, the casino was not, a lot of the machine were broke or missing buttons. Parking lot is unsafe! Our vehicle was broke into and was told there was nothing they could do about it that it happens all the time. Only security the parking lot has is a robot that rolls around the lot.
Stayed 1 night in May 2024

6/10 Okay

Kristi

Travelled with partner, Travelled with group
Liked: Cleanliness
Property needs to come up to current times such as having usb ports in rooms. When asked about getting a charging block to charge phones and such, front desk told me to walk to the Dollar Tree. Also hotel is located right in a very low income area of town.. had to drive thru some very shady areas to get to the resort. Sure as heck didn’t feel safe walking to the dollar tree. Also went to the coffee shop for hot tea and was severed by a very nasty employee who was extremely rude. Luckily for her, another woman working with her more than made up for her attitude. Overall, not sure I’d stay here ever again.
Stayed 1 night in May 2024

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty to do in close distance, felt safe while parking and walking in. Will definitely stay again!
Stayed 1 night in May 2024

8/10 Good

Colby

Disliked: Cleanliness
Bathroom was very dirty upon arrival
Stayed 1 night in Mar 2024

10/10 Excellent

Jenny

Travelled with family
Everyone was nice
Stayed 2 nights in May 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, staff & service
Plug in didn’t work in bathroom, bed was very uncomfortable
Stayed 1 night in May 2024

10/10 Excellent

Shea, Junction City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Front staff clean and informative. Will stay again.
Stayed 1 night in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jayne, Grand Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Ronda

Liked: Staff & service, amenities, property conditions & facilities
Great beds & pillows
Stayed 1 night in May 2024

4/10 Poor

Kara

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Strong smoke and fragrance(I guess to cover up the smoke smell) smell front entrance to upstairs. On the day of check out, they ran out of towels.
Stayed 1 night in May 2024

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
I would give this property 5 stars but there were 2 Issues. The casino was right near check in and there were people smoking. I can’t stand the smell of smoke. Then I intentionally left early with the anticipation of spending time in the jacuzzi and the first thing I was a sign stating the pool was closed due to a private event. This ruined my stay.
Stayed 1 night in May 2024

10/10 Excellent

KEN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing and the property had great access to the area around it.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Staff was super friendly
Stayed 1 night in Mar 2024

8/10 Good

Leslie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Shower handle was falling out of the wall
Stayed 1 night in Apr 2024

10/10 Excellent

Rigoberto

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Catina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find.
Stayed 1 night in May 2024

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tammye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place with great staff. No surprises.
Stayed 1 night in Apr 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Wish they had more blackjack tables with lower limits. Especially as I was there Sunday to Friday morning. They had one table at $10. I ended up spending my time (and money) at other casinos with lower limits.
Stayed 4 nights in Apr 2024

8/10 Good

Jacob

Liked: Cleanliness, property conditions & facilities
Nice and new.
Stayed 5 nights in Mar 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a no smoking room and they stuck me in a smoking room and would not make any accommodations to help. When I go to Bossier City I always stay at Margaritaville. This time it was absolutely awful. Maybe Horseshoe is in my future
Stayed 1 night in Apr 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and very clean. The restaurant was so so but we came late and they were about to close. Our server did not rush us, but drink service was slow only one bartender.
Stayed 1 night in Apr 2024

10/10 Excellent

AMANDA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay at a Margaritaviile hotel. Guest room had a beach feel which was nice. Love the room. The pool area was inviting with a bar. A few restaurants to choose from onsite at the hotel that were really good. I walked in the spa area to check it out. Should have planned better…next time. The hotel service was okay. Nothing overly exciting to mention. Walked around the boardwalk next to the hotel. They had some great shops and a few restaurant options.
Stayed 1 night in Apr 2024

8/10 Good

Thad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly
Stayed 1 night in Apr 2024

8/10 Good

Lori

Travelled with partner
Liked: Staff & service, amenities
Our room was huge and had a balcony overlooking the Red River. The views were beautiful! Upon first entering the room we were blown away by it but on closer inspection it was quite run down. Almost everything in the room needed to be repaired to some level and the bathroom wasn’t very clean. Bed was comfortable and shower had good water pressure but we did lose water pressure in the sinks a few times. Shower was small and awkward to use due to the layout but overall it was okay. I would recommend staying here but don’t go in with high expectations of a luxury experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

DeShayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff was polite! The downfall that has nothing to do with my stay, but the shopping on the boardwalk was limited!
Stayed 2 nights in Apr 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant need to stay open later on the weekends. We (large group) had gone to a concert and when we got back there was no where to eat except the sports bar ( greasy food ).
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher, Greeley

Stayed 3 nights in Apr 2024

10/10 Excellent

taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check was barely friendly. Definitely need more dining options open later. The cafe was understaffed and slow. Was more worried about cashing a register than acknowledging us.
Stayed 1 night in Apr 2024

6/10 Okay

Alisa

Business traveller
Liked: Amenities
Rooms not being cleaned even with a 2nd request.
Stayed 4 nights in Mar 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but if you've ever been to a Margaritaville, it cab can be deceiving. The pool area was nothing special. If that doesn't bother you than its a nice hotel with a casino and several dining options within and around the hotel.
Stayed 2 nights in Apr 2024

2/10 Terrible

Shelley, Carthage

Travelled with partner
Disliked: Staff & service, amenities
I paid for a deluxe king room no smoking for my son and his wife for the night after their wedding, they arrived around midnight to find out their room that I had already previously paid for had been given to someone else and all they had left was a regular smoking room, the employee told off on them by saying we had a big event this weekend so we only have a few smoking rooms left, sooooo since my son did not check in early his paid in full room had obviously been given to people who checked in earlier than him, so they sold his room out from under him. My reservation for him had cleared my credit card back in January for the deluxe king room no smoking.... I have never heard of such that they do not honor previous booking that you get whatever room is available at check in ....my son is allergic to cigarettes and was only offered a regular smoking room when I had already paid for a deluxe king non smoking room months prior ....Expedia was exceptional at promptly refunding my money since Margaritaville gave our room away, so they went to the Horseshoe which was glad to have us a customer!! This was ridiculous and unacceptable on his wedding night, what a disappointment!!! We will not be back !!!!!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
The players in the casino were rude.
Stayed 2 nights in Apr 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and atmosphere of the hotel. The room was very spacious and beds were super comfortable. Our dislike was the amount of cigarette smoke in the lobby, restaurant and elevator,
Stayed 1 night in Apr 2024

2/10 Terrible

Melissa

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This is the 2nd time I stayed there both times horrible. This time on was waiting on the front person for 20 mins while she was playing on the computer then had to get my keys exchanged 3 times because they didn’t program right. We were on the 18th floor so that is inconvenient. The staff is not friendly or helpful super rude and short. Restaurant hours were not correct and also staff was short staffed and wait service was not like we are used to in a casino. We went to eat at the restaurants that were never open per the website. Pool bar was closed as well. Just overall a waste
Stayed 4 nights in Apr 2024

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024