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"Nice place for a quick overnight trip through town."

"This was a shockingly bad experience. The door to the room was totally broken, and the desk staff totally knew and didn't care. The handle literally came off in my hand. The door frame was also rickety and we had to push a chair up against the door when we went to bed. Neiter of us slept well, unsure of our safety. Zero stars. I'd like a total refund."

"Great place, good pool, friendly staff. The only improvement would be if they opened their breakfast place back up and served breakfast again."

"The continental breakfast was the nicest that we have enjoyed at any hotel. The offerings were delicious and the fresh fruit was yummy."

"Solid room, helpful front desk staff, great for the price!"

"I checked out on Tuesday was told the “money manager” would be calling me because of the cleanliness of our room. No manager called me. I ended up calling them back several times trying to speak to someone and when I did, she was incredibly rude with me. I might as well have been talking to the wall. I told her what it happened. We pulled the sheets back and there was a used corn pad from someone’s foot in our bed, there were dead bugs all over the windowsill and there were disgusting old french fries under the desk, which tells me the floor certainly hasn’t been cleaned. I waited from Tuesday until Friday for this mysterious “manager” only to be treated beyond rude. I wasn’t asking them for anything other than trying to let them know this is what had happened & the condition of our room & she was incredibly rude. I would never stay there again. You’d be better off sleeping under a bridge. It would be cleaner. I am a Wyndham rewards member and this is the absolute worst place in Missoula, Montana that you can find to stay! To find something off of someone else’s foot in our bed only to basically be told I’m a liar by the “manager “is absolutely disturbing. I would not recommend you go there ever ever! Stay away! It is dirty, the “manager”, when you can finally get a hold of her is so rude and just absolutely treated me with little or no respect whatsoever. Stay away from Baymont Inn. Even if you think you’re getting a good deal, you’re not it’s filthy! "

"Staff was friendly and helpful."

"laundry is expensive"

"The "semi handicapped" accessible bathroom was horrible. Way small! Very unsafe, small bathtub, extremely slippery tub, my husband slipped and fell numerous times. He's 6'2" and I'm 5'3", I had to fully lift him to help him out of the shower. Very poorly designed. I've never seen such a setup. I could clearly hear everything said in the next room along with the family with kids above our room. I don't mind kids/families at all but to hear every step, conversation was again poorly designed"