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Reviews of Inn America - Boise

2.5 out of 5
Inn America - Boise
2275 Airport Way, Boise, ID

Reviews

8.4

Very good

Rating 10 - Excellent. 1061 out of 2067 reviews" "
Rating 8 - Good. 628 out of 2067 reviews" "
Rating 6 - Okay. 187 out of 2067 reviews" "
Rating 4 - Poor. 104 out of 2067 reviews" "
Rating 2 - Terrible. 87 out of 2067 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chelsea

Liked: Staff & service
Disliked: Cleanliness
The staff was very friendly and helpful, the only issue was the lack of cleanliness in the rooms.
Stayed 3 nights in May 2024

2/10 Terrible

Norma

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was refused check in after a 7 hour drive because this "pet friendly" hotel would not allow my cat. Nothing on the website indicated cats were not allowed. and BONUS! the clerk told me she would refund my money because they would not let me check in. to date, my money has not been refunded and I had to challenge it with my credit card company.
Stayed 1 night in May 2024
Response from ct on 26 May 2024
Thank you for your feedback. Have a wonderful day.

8/10 Good

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Convenient to freeway and downtown. Nice breakfast. Clean and comfortable.
Stayed 2 nights in May 2024
Response from ct on 26 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed before
Stayed 1 night in May 2024
Response from ct on 26 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
$25 per night charge for dog not disclosed, after “dog friendly” advertisement. Ran out of eggs prior to 9am breakfast closing.
Stayed 1 night in May 2024
Response from ct on 25 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very uncomfortable beds. Asked for a couple more pillows and they only had one extra
Stayed 1 night in May 2024
Response from ct on 25 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

B Clytie, Nassau

Stayed 1 night in May 2024
Response from ct on 26 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Guy, Englewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and good amenities.
Stayed 1 night in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Guy, Englewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and good amenities.
Stayed 1 night in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfortable. No frills but it was perfect for a good night's sleep.i would recommend it.
Stayed 1 night in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Kevin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 1 night in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was as expected: clean, comfortable and quiet. Thanks for another good night.
Stayed 1 night in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to airport but they did not have a business office..would have liked to print something
Stayed 1 night in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Nicholas

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So I swore if had the chance to stay again. I did. My two pups. Thanks to the staff Your professionalism is very appreciated. 20/10 would stay here again
Stayed 3 nights in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Nicholas

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Richard

Liked: Staff & service
You need to get new mattresses. They are
Stayed 1 night in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Wendi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Room clean. Everything we needed for a quick overnight stay.
Stayed 1 night in May 2024
Response from ct on 22 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Anne

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Italian Restaurant. Did not care for the shower head.
Stayed 1 night in May 2024
Response from ct on 22 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

6/10 Okay

Joy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly and helpful. Room was not clean - used towels in bathroom, unemptied trash. Smoke odor throughout the facility.
Stayed 1 night in May 2024
Response from ct on 22 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and positive.
Stayed 1 night in May 2024
Response from ct on 22 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Sherry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here passing through. Great breakfast.
Stayed 1 night in May 2024
Response from ct on 19 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked closeness to airport. Nice staff. Clean. Did not like rough towels and closed pool.
Stayed 1 night in May 2024
Response from ct on 16 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed and is very small.
Stayed 1 night in May 2024
Response from ct on 16 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Donald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great as soon as we arrived, checked us in and and room looked amazing smelled good , clean conveniently located for access to the parking lot
Stayed 2 nights in May 2024
Response from ct on 15 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Sherry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so helpful - even got me a shuttle to the rental car and helped me with my bag when the shuttle got there. I always stay her when visiting.
Stayed 1 night in May 2024
Response from ct on 15 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Wesley

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ct on 15 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at the cleanliness and comfort.
Stayed 1 night in May 2024
Response from ct on 11 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Jack

Travelled with family
Liked: Amenities
The property was clean, staff were friendly, totally impressed with the experience. We’ve been driving across the country and based on price, exceptional value!
Stayed 1 night in May 2024
Response from ct on 11 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

James, Tigard

Liked: Cleanliness, staff & service, amenities
It was good for a night's stay as we were passing through town. Easy check-in and everything was as advertised.
Stayed 1 night in May 2024
Response from c t on 9 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh baked chocolate cup cookies! Staff were amazing. Rooms clean. Beds comfortable. Will definitely stay here in the future.
Stayed 1 night in May 2024
Response from ct on 9 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ct on 9 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to airport ! Was a great value :)
Stayed 1 night in May 2024
Response from ct on 8 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ct on 8 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from ct on 8 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

Dent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet, and very nice. The breakfast was very good and plentiful. The staff was friendly and courteous. The rate was very affordable.
Stayed 1 night in Apr 2024
Response from ct on 8 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

nikia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable beds. A tad outdated but for the price could not beat it. The breakfast in the morning was great! The staff was super friendly
Stayed 2 nights in Apr 2024
Response from ct on 8 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

6/10 Okay

Joseph, Portland

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The modest room rate is the attraction. But you don't get what you don't pay for. In all, Inn America Boise is fine for a place to get a shower and sack out at a modest price.It's a bit dated and thats ok. Their complementary breakfast is ok but uninspiring. Being close to the airport, it has a bit of noise, which is not surprising. The biggest challenge I had is being able to use light switches on lamps and the drain plug on the sink, owing to poor design. I have trouble with my hands and had to struggle. Electrical outlets are old and worn and what is plugged in is not always getting a solid electrical contact.Hence,my CPAP was not usable.
Stayed 1 night in May 2024
Response from ct on 5 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ct on 5 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Kelsie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ct on 4 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value clean room great shower good breakfast!
Stayed 1 night in May 2024
Response from ct on 3 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

6/10 Okay

Corinne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from ct on 4 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Dan

Stayed 1 night in May 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

10/10 Excellent

Cheryl

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in May 2024
Response from ct on 4 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

Maria

Stayed 1 night in Apr 2024
Response from ct on 24 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

Maria

Travelled with partner
Room was clean. Bed mattress was comfortable and hot food breakfast the following morning was good.
Stayed 1 night in Apr 2024

4/10 Poor

Joel

Stayed 1 night in May 2024
Response from ct on 22 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for a budget-friendly hotel. Breakfast was good. The rooms were nice and clean. The staff was fantastic.
Stayed 1 night in Apr 2024
Response from ct on 2 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.

8/10 Good

Mark

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from ct on 3 May 2024
Thank you for staying with us and for your feedback. Have a wonderful day.