Family Hotels & Resorts in Bluffton from NZ$186

"Didn’t have breakfast. "

"The hotel staff is amazing but the pool bar and market seemed understaffed given the hotel capacity. We had a room issue arise in the middle of the night and it was handled well but still disappointing. Overall the property is beautiful and the amenities are wonderful but I think they could use some refresh on standards and an increase in staff."

"Everything in the facility was very clean and well maintained. No slow drains or broken fixtures. The pools were amazing but not heated. The water was still pretty cold at the end of March. The beach is a short walk down Pope Street. It is very nice. Wash off stations and changing rooms are provided. There is a small splash pad for the kids. There was a lifeguard present for bankers hours. The beach was clean and the clientele was well behaved and friendly. It was excellent for families. We have two younger kids and we put them on the sleeper sofa. That worked well. There was a broom and vacuum cleaner provided and those were a great help to clean up after the kids. One caveat is that the kitchen table is in a carpeted area. Without a vacuum cleaner that would have been a disaster but the vacuum was provided and we were just fine! The dishwasher is noisy and interferes with sleeping on the sleeper sofa. I recommend running it during the day instead of at night and then there is no problem. After hours check in worked just fine. This is a timeshare style place so you have to talk to the timeshare salesperson in the morning for 5 minutes to get your access code renewed. They text you once a day asking you to attend the sales pitch. I've been to places where the salespeople call you 5-10 times a day and it gets really annoying. I appreciated that they limit it to one text a day here. Overall my wife thought the place was amazing and rated it very highly. We would return."

"Room wasn't ready at check in Pool was dirty A wedding blocked from going in the pool Pool bar closed"

"fantastic location on River street, beautiful views from my room and the balcony, very well maintained hotel"

"Old building that is in desperate need of repair and remodel and along with noticeable deferred maintenance items. Staff was very nice but service was super slow. I know this is a resort but there was a lot of hidden charges that weren't brought to my attention until I arrived. I prepaid and still had to pay another $200-$300 upon checkout. Ridiculous!! "

"*"

"Decent stay but the room showed some wear and wasn’t very clean. There was dirt on the floor and shaving stubble in the sink. Location was convenient and room was otherwise comfortable."

"Staff not friendly or helpful Room was small for a premium room We asked the difference between premium and regular room and was told we got a higher floor other than that no difference I can say the location was good I cannot say I would recommend this hotel to anyone"