Baldwin Holidays from NZ$4,233

The space itself was very very nice and tidy, the check-in process, however, was horrible. Communication efforts were very poor- we ended up having to wait in the rain for 2+ hours after the check in time (which was supposed to be 4 pm), due to no answers to both their office phone and cell that was listed+ email communication replies took HOURS in between each email.

The location was good but property needs proper maintenance. The Ac was not working. Sink in bathroom had a clog.

The room was clean, but extremely outdated - there were not enough outlets on both sides of the bed and one of us had to use the outlet on the other side of the room or share the same outlet on one side of the bed. The bathroom was also outdated with tiles re-fixed many times in certain areas with different color caulk and tools so it made it look badly done. The shower water sprayed everywhere but on your body and there was no other setting to change to. Also the stall door kept dripping water onto the bathroom floor so the small towel mat was always soaked. The staff was helpful, the bed was comfortable and everything else was great but there’s always details that make the stay much better if they were available.

Our room was very clean and we appreciated that it was air conditioned upon our arrival as it was a very hot weekend in the city. The staff were very kind, especially the housekeeper. There was breakfast included in our stay which we did enjoy one morning, and we also appreciated the luggage storage upon our checkout so we could continue to enjoy the city until our flight.

Staff were welcoming and the room was so comfortable. Loved the bed. And taking the bikes on the town was a great way to explore the city!