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"My only major issue was night staff. Young lady was not friendly. Seemed more concern about her phone. Lastly every day upon arrival back to hotel, did not work. I had to walk back to other end of hallway, down stairs, get my keys reset and walk back up stairs and down hall to let my family in. Not one staff member seemed concerned about that. "

"Property was great but had some excessive noise issues but not the hotels fault"

"Old and nasty with slow elevators! "

"Will was awesome @ front desk. Great stay"

"Room was clean and didn’t feel cramped. My spouse didn’t get to enjoy the free breakfast which was a reason for choosing this hotel so that he could eat before work. For some reason there was a delay and he had to leave for work before they opened it up."

"This is my second time staying here and it was just as clean and comfortable as it had been years ago. Glad to know their quality of service has remained above and beyond!"

"Clean room"

"Great location and tasteful decor. An oasis of luxury in Bristol."

"I did not go to the casino at all, I needed some quiet after driving for 2 days! The room was nice, the beds comfortable, the room service food was excellent and there is a good doggie rest area outside the building. "