Family Hotels & Resorts in Black Isle from NZ$138

"Breakfast was generally very good but strange to have only sliced bread despite menu stating bread from local bakery. Not even croisssants. "

"The hotel is well situated for getting about seeing the sights. It is in need of some TLC but having said that, the rooms are all clean. The staff are extremely friendly and can’t do enough to help. "

"Would have liked to have seen a better menu for gluten and dairy free options for both breakfast and dinner "

"Clean and very convenient to the train and town"

"Very enjoyable and relaxing stay. When we arrived we thought our room was a little small. When we spoke with the manager about this, she helped in finding us a bigger room at no extra cost. The food was of good quality, but a little limited. Overall I really enjoyed my stay "

"No"

"I stayed in a compact room. The room was cold, radiator wouldn't turn up. The door to the bathroom needs replaced, looked like it had been kicked in at some point. There ws "

"The room was very comfortable and clean with all the amenities you needed for your stay. We had a twin bed room and the beds were comfortable with extra blankets and pillows in the room. The bathroom was nice with a towel warmer and soft towels. My only complaint, but this is common throughout, no wash cloth... The front desk staff were very friendly and professional, we checked in quickly and given our room key. All of the staff we met were very friendly. The breakfast was very good with a nice selection of cold items as well hot menu items. I really appreciated the little pot of coffee you got at your table instead of having to go to the buffet to get more. The bar was nice, it was not as "cozy" as others we stayed in during our trip."

"I have stayed many times at this hotel and this will probably be the last time. I paid good money for a totally sleepless night and a very basic breakfast. When booking, I specifically asked for a room at the front of the hotel. I do so regularly, as I know from past experience that rooms, particularly the low even numbers can be noisy, so I was disappointed when arrived and was told that I was allocated Room 102. I told reception that I had bad memories of room 102 as I had stayed there in the past and it is the noisiest room in the hotel; which was why I had requested a room at the front. Reception was very unhelpful, completely unsympathetic and simply said there was nothing they could do. Room 102 lived up to my expectations, with unbearable loud noises from extractor fans and other machinery operating not far from the room window. I couldn't do any work because concentrating was impossible. I am a light sleeper - hence my request which was made when booking - and I couldn't get any sleep because of the constant racket from outside, which went on throughout the entire night. Breakfast next morning was a lacklustre affair. No fruit salad, no fresh fruit, no fried eggs on offer and the other breakfast items were fewer than is usually available and they were very slow to be replenished when they ran down. Check in the night before had been painfully slow and staff on reception were not helpful. I wouldn't want to go through this again and I wouldn't wish it on anyone. "