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"Reception staff lovely and helpful, room was spacious and clean. Lovely selection of teas / coffees biscuits in the room. However, the staff in the restaurant!!! How rude!!! The one woman who seemed to be the main woman on the night was so rude, her attitude towards us all was disgusting, and she got the order wrong after us going through it with her and her having a print out of it as we had to pre book "

"Friendly value for money. "

"Noisy - Drill/construction noises began at 7am from floor above which we were not warned about. Dated room. Strand of hair in the sink. Otherwise, friendly staff and nice location. Convenient carpark nearby and right outside train station. "

"Paul was great to work with. Very informative about options for dining and local access. Views of the beach lived up to our expectations. Not your usual featureless hotel accommodations, but exactly what we wanted from Paul and the local Swansea residents."

"Tired and dated hotel. Biggest concern was our room had a door linked to the next room which was not safe. The lock on our side did not engage properly and could have been pushed open with very little force from the room next door. In the middle of the night about 2am I was wakened by the person in the adjoining room opening their door and I thought they were trying to get into our room. As a result I did not sleep well. I reported this at reception before we left so I hope the matter is resolved."

"Great staff. Decent food and drinks. Shower was cold and room needs a bit of TLC but it was clean. "

"Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area"

"Breakfast was excellent."

"Very comfortable. Staff very pleasant and helpful "