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Reviews of Barons Court Hotel

3 out of 5
Barons Court Hotel
Walsall Road, Walsall, England

Reviews

6.8
Rating 10 - Excellent. 182 out of 810 reviews" "
Rating 8 - Good. 251 out of 810 reviews" "
Rating 6 - Okay. 164 out of 810 reviews" "
Rating 4 - Poor. 93 out of 810 reviews" "
Rating 2 - Terrible. 120 out of 810 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 1 night in May 2024
Response from management on 21 May 2024
Hi.Thanks for your great feedback, we hope to see you again soon

8/10 Good

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good and bad points, but I would stay again. The entrance to the hotel is unkempt and we weren’t sure if it was even open and hadn’t been closed down. Once you go around the corner to where the reception is, it’s better. There is plenty of parking. We were given a room on the second floor, there’s no lift, but we were offered help with our bags. The decor is tired and needs to be freshly decorated etc. The room itself was clean, toiletries were included, with windows that opened to let in fresh air was lovely (unlike chain hotels that tend to not open). There were tea and coffee making facilities. You could feel some of the springs in the mattress, but to be honest I slept like a log. We missed wherever it said they do breakfast, and didn’t see the bar etc until check out when people were sat in there. The staff at check in and check out were friendly, I left my phone charger in our room, and the man in reception went back up to fetch it for me which I was grateful for. I’d stay there again for the price we paid.
Stayed 1 night in May 2024
Response from management on 10 May 2024
Thanks for your feedback.We are glad to hear your stay was pleasant and will feed back your compliments to the team.We hope to see you again soon

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t be put off by the front of the hotel as the entrance is at the side and when I was there staff were busy painting the outside woodwork in side the staff are friendly and helpful breakfast is great and my room was spacious clean quiet all the thing a hotel should be
Stayed 3 nights in Apr 2024
Response from management on 17 May 2024
Thanks for your recent feedback.We are very glad you enjoyed your stay and can assure you we are continuing with our efforts to improve the general appearance of the building.

10/10 Excellent

Fiona

Response from rach on 8 May 2024
many thanks for taking the time to leave a review. Your feedback is important to us as it helps us to keep approving our services.

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, pleasant stay
Stayed 1 night in Apr 2024
Response from rach on 22 Apr 2024
Many thanks for the review. We are glad you enjoyed your stay and hope to welcome you back soon.

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and comfortable
Stayed 2 nights in Mar 2024
Response from Rachael on 23 Mar 2024
Many thanks for taking the time to review us.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT GO HERE
Smelled damp, rooms were dirty, and TV didn't have any signal. It was nothing like the photos. Can't recommend the hotel to anyone.
Stayed 1 night in Feb 2024

10/10 Excellent

Shaun

Stayed 1 night in Feb 2024
Response from rachael on 23 Mar 2024
hello Shaun, Many thanks for your 10 out of 10 rating, we are pleased that you enjoyed your stay with us. Hope to see you again soon.

4/10 Poor

Kimbilyn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Zahida

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jason

Stayed 1 night in Jan 2024

4/10 Poor

Aaliyah

Stayed 1 night in Jan 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kamali

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property has a smoking smell and there is a working in the building at morning 6 AM and can't even sleep. They don't even have to use and throw toothbrushes or even mouthwash which is necessary in all the hotels.
Stayed 1 night in Jan 2024

6/10 Okay

Gary

Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Stayed 1 night in Jan 2024

10/10 Excellent

DALE

Stayed 1 night in Dec 2023

10/10 Excellent

Sandie

Stayed 1 night in Dec 2023

2/10 Terrible

Paul

Bed bugs infested
I woke up around 5 am with bed bugs walking over me
Stayed 1 night in Dec 2023

10/10 Excellent

Shelley

Stayed 1 night in Dec 2023

10/10 Excellent

mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ryan

Stayed 1 night in Dec 2023

10/10 Excellent

Shelley

Stayed 1 night in Dec 2023

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always very friendly, rooms are great too.
Stayed 1 night in Dec 2023

4/10 Poor

Annette

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Darryl

Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Great location, free on site parking with cctv. Reception staff brilliant and friendly. Room huge, bed mega comfy and no problems. Room also loverly and warm
Stayed 1 night in Dec 2023

8/10 Good

Gavin

Stayed 1 night in Nov 2023

4/10 Poor

Alistair

Stayed 1 night in Nov 2023

2/10 Terrible

Tracy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mould in the bathroom, blood and other bodily fluids on the walls. Not safe for women on their own. No food.
Stayed 1 night in Nov 2023

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable for price charge and staff were livening complaints not FUVE star but clean and nice enough and good people
Stayed 1 night in Nov 2023

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
TV didn’t work on ITV. Place was a bit tired and quite noisy at times
Stayed 1 night in Nov 2023

4/10 Poor

Hitesh

Travelled with family
Disliked: Property conditions & facilities
There was lack of heating in the room and no heating in the bathroom, I dont think the heating in our room has been switched on for days as the thermostat on the radiator was turned to Zero, other Hotels I have stopped at ensure the room temperature is set before the guest arrive.
Stayed 1 night in Nov 2023

2/10 Terrible

Julie

Stayed 4 nights in Oct 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wan't sure if there was an elevator, would be nice.
Stayed 1 night in Sep 2023

8/10 Good

Jason

Stayed 1 night in Oct 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Ticked every box - and especially at the price they charge. Cleanliness, comfortable bed, an excellent bathroom, Wi-Fi, TV, a very good breakfast (hot & cold) but most of all the service level. The staff here are good, however, truly 'above and beyond', in particularly (I hope I've got this right) is Barry? The most obliging, welcoming, helpful member of hotel staff I've encountered in any hotel in 30 years of business travel. This guy is an absolute key asset, and I do hope that the owners not only appreciate/recognise what he brings to their business, but that they look after him accordingly.
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Stayed 1 night in Oct 2023

6/10 Okay

Charles

Liked: Cleanliness
Old building
Old biding converted to hotel. Some of the rooms may be out dated. I have to request another rooms The hotel signage is not visible at night. Facility need general façade update.
Stayed 4 nights in Oct 2023

8/10 Good

Mohammad umar

Stayed 1 night in Oct 2023

2/10 Terrible

Jay

Business traveller
Disliked: Property conditions & facilities
Back to the 60s
It is so outdated it's unbelievable, You can't even stand in the bath, the shower is not hanging on the wall. It's all green, huge amounts of silicone to hold everything together. Not worth anything.
Stayed 1 night in Oct 2023

2/10 Terrible

Swerve

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Looked at pics on app not what you see at hotel old shabby
Stayed 2 nights in Oct 2023

4/10 Poor

Russell

Stayed 1 night in Sep 2023

6/10 Okay

Paul

Stayed 1 night in Sep 2023

10/10 Excellent

Victoria

Stayed 2 nights in Sep 2023

4/10 Poor

Karen

Stayed 1 night in Sep 2023

2/10 Terrible

Steven

Stayed 1 night in Sep 2023

8/10 Good

Les

Liked: Cleanliness
Served a purpose when let down by the hotel I had booked. Probably unfortunate that I needed to be in Lichfield not Walsall.
Stayed 1 night in Sep 2023