Greene King in Billingham from NZ$123

"Exellent Superior room, spacious and clean room, superking size bed, on the hard side but suited us, lovely foyer and bar area, very friendly and helpful staff. Location suited us with plenty parking ( you have to pay but this is getting normal these days), lovely to walk along the riverbank into Durham, We only used the Restaurant for breakfast ( which was included) nice selection for breakfast which we enjoyed..We would definitely use again if in Durham.."

"It is the nature of reviews to find fault, but almost everything was just right about this hotel. The location, the amenities, the condition of hotel and cleanliness were all excellent. I have specific needs and the hotel allocated me a room which fitted them exactly. The room was spotless and damage-free. The staff were all friendly and efficient although I didn't need to interact with them all that much as everything was just fine. A couple of minor observations. There is a "shop" near reception which is mostly overpriced, although water not overly so. It is, however, convenient as the nearest shop must be some way away - I never saw one nearby. Breakfast was as good as you'll get in most hotels nowadays and one both mornings I was impressed to see that, despite coming down at quite different times, the cooked food was hot and not suffering from exhaustion from being out too long. On neither day was the restaurant overrun at breakfast so that was quite a trick! I was very pleased to find the fruit salad was fresh and didn't seem to contain any tinned fruit, a cheat employed by a lot of hotels with buffets. I ate in the restaurant on one evening. The burger I had was so-so, but served the purpose as did the fries. Having largely eschewed booze for several years now, I was disappointed to find no alcohol-free beer available. The young lady who served me was very apologetic but she shouldn't need to be. I heartily recommend this hotel and will go back if in the area. "

"We had a problem with our second day: the room had been double booked and two older ladies entered my sons room and scared them to death"

"Ideal location for visiting Durham etc & good Internet. Rooms outside a little tired but superb bathroom with lovely hot water and good lighting especially good for ladies applying makeup. Bed comfortable and bedding lovely. Room very clean. Staff were good at conversing with customers. Although only stayed one night would have no hesitation in booking again and would book direct."

"Not clean Pet hotel Not suitable for anyone with animal allergies When we arrived at the hotel at 11:30pm we then found out that the room was a room used for owners with pets We were not offered a room pet free. As it was so late and been driving for over 6hrs we looked at the room - but the room had a really strong cleaning product smell - probably trying to mask the animal smells, and looking closely on the floor you could see animal hair. So we left the room as it was not suitable for us. The animal smell etc is a problem as we both suffer from Asthma and dog / cat smell / hair can give us an asthma attack So after driving 6hrs to the hotel we could not stay and had to decline the room. As it was now after midnight it was too late to book anywhere online so we had to sleep in the car. At no time during the booking for this hotel did it state all rooms would be used by animals - if I had known this I would not had booked this room. The staff member at the desk could not deal with the booking issue so she wrote down my mobile number for the manager to give me a call. It’s now Monday and I still have not received a call. I would like a refund for the distress this has caused, maybe highlight in the booking that this hotel is a pet hotel for future guests"

"It’s a maze of a building. "

"Great location, have stayed here twice now with no issues."

"Lovely hotel, beautiful grounds, nice deluxe spa room, comfy bed, friendly, courteous staff, all across the hotel departments. The only negative is the evening meal. The restaurant had a nice ambience. The starters were nice then we both went for the Wagu cheeseburger which made your mouth water when you read the description on the menu. It arrived and was dry, no taste, in not the toasted sesame seeded brioche bun as described but a dry catering type bun, a lettuce leaf and a slice of tomato, it was served with about 12 dry fries, really disappointing to say you were allocated £32 each towards the evening meal. We would stay again but not eat at the hotel. "

"Very happy with this stay.."