Condo, 1 Bedroom (Lakeside, Non-AC) | Balcony
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Reviews of Lagonita Lodge

3 out of 5
Lagonita Lodge
183 Lagonita Ln, Big Bear Lake, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2139 out of 3276 reviews" "
Rating 8 - Good. 769 out of 3276 reviews" "
Rating 6 - Okay. 206 out of 3276 reviews" "
Rating 4 - Poor. 88 out of 3276 reviews" "
Rating 2 - Terrible. 74 out of 3276 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lathika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best location. Best viewing from my room. Lots of parking. Only bad thing bed and sofa bed both are not comfortable at all. My back was hurt.
Stayed 2 nights in Apr 2024

8/10 Good

Nader

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was full at night
Stayed 1 night in Apr 2024
Response from OD on 26 Apr 2024
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Good

IOANNA

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Norma

Disliked: Amenities
Could be cleaner, asked for towels never showed up.
Stayed 4 nights in Mar 2024
Response from SV on 24 Apr 2024
Norma, we're very sorry to hear that we did not meet your expectations. Your concerns have been noted and will be forwarded to our management team. We wish you the very best in your future travels.

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the indoor pool and hot tub. Breakfast was good. We had a great stay. Everyone was very friendly. Only thing we didn’t love was we could hear the people above us walking around all night. I’d definitely stay here again but on the second floor!
Stayed 2 nights in Apr 2024
Response from SV on 25 Apr 2024
Kristen, thanks for sharing your experience and rating. We're delighted to hear you enjoyed the breakfast and interactions with our team. We hope welcome you back in the near future.

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Beutiful lake views and friendly people!
Stayed 2 nights in Apr 2024

4/10 Poor

Mark

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lagonita Lodge is situated in a very beautiful area. It is a clean place. However, the room I was given did not have heating/air conditioning (in this day and age).
Stayed 1 night in Apr 2024

10/10 Excellent

Amin

Liked: Cleanliness, property conditions & facilities
Nice Place
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will come back
Stayed 1 night in Apr 2024
Response from SV on 25 Apr 2024
Ryan, thank you for the 5-star rating! We look forward to welcoming you back in the near future.

10/10 Excellent

Gio

Liked: Cleanliness, property conditions & facilities
Returning customer. Great complex, customer service and the price is right.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Lagunita. Staff was professional & friendly. The Room was in pristine condition. The Hotel is on the beautiful Lake front and very quiet & peaceful.
Stayed 1 night in Apr 2024

10/10 Excellent

Elham

Travelled with family and small children
The staff are friendly and the view is gorgeous. The actual place is kind of old
Stayed 2 nights in Apr 2024

10/10 Excellent

Tanya

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful staff and great amenities. We loved the hot tub and indoor swimming pool. The staff were very kind and accommodating. I'd suggest you book in advance to get one of the lakefront properties or work with a hotel directly. We went back and had a lake view with a fireplace inside and it was magical. Love the fireplace as well
Stayed 1 night in Feb 2024

10/10 Excellent

Malcolm, Escondido

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed several times during the ski season. I'm never disappointed. I am very glad that they have availability for my dates today.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Amenities
Beautiful beach front property. Wonderful staff.so quiet and peaceful. Love it so much.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, friendly staff, and beautiful views.
Stayed 6 nights in Apr 2024

8/10 Good

Hadley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with kids.
Stayed 4 nights in Apr 2024
Response from SV on 16 Apr 2024
We really appreciate you taking the time to share your review and rating with us. We look forward to seeing you again soon.

8/10 Good

Athena, Sherman Oaks

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the property but not this unit. Will make sure to avoid it in the future.
Stayed 1 night in Apr 2024
Response from SV on 16 Apr 2024
Thank you for your feedback Athena. We are sorry to hear that our property did not meet your expectations. We value our guest's experiences and will share this information with the appropriate departments.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property located on the lake.
Stayed 2 nights in Apr 2024
Response from SV on 16 Apr 2024
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

6/10 Okay

Julissa a

Travelled with family
Disliked: Cleanliness
I love to stay at lagonita we do it every time we go to big bear . This time the dishes were dirty with dry food on them the carpet look dirty and old .we had only one remote for the two tvs on separate bedrooms. The people in the upstairs sounded like they were running around early in the mornig .
Stayed 3 nights in Apr 2024
Response from SV on 16 Apr 2024
Thank you for expressing your concerns Julissa. We'll forward this to our management team to avoid a situation like this from happening again. We hope you still enjoyed your time in Big Bear.

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here! Property is starting to show it's age a bit which adds to the character. The location is a bit off the beaten path as far as walking to town and resturants. Our favorite was the outdoor hot tub overlooking the lake.
Stayed 3 nights in Apr 2024

10/10 Excellent

Grettel c

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Stayed 2 nights in Apr 2024

10/10 Excellent

Charles Sai Ping

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. First choice every time we come to Big Bear.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Erik

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the staff indoor pool game room lake view perfect place for families
Stayed 1 night in Apr 2024

10/10 Excellent

hilda

Stayed 2 nights in Mar 2024

8/10 Good

Elizabeth, San Diego

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
I’ve been coming here for a few years now, and this is the first time I was a little disappointed. I got the room I requested which was a plus. But the cleanliness was not up to par this time around. One of my pillows had fresh semi dried blood, one bathroom had soap all over the walls and was obviously not cleaned thoroughly, lastly the dishwasher was full of residue and didn’t clean the dishes until I ran it a third time. I love this place but it’s definitely gone downhill in cleanliness. I will still chose this place every time I visit. The views are beautiful and they accommodate you when you need something and request a room. All in all this place is a 4/5.
Stayed 3 nights in Mar 2024
Response from SV on 16 Apr 2024
Elizabeth, thank you for letting us know about the issues that you experienced during your recent stay. Your comments give us an opportunity to address areas of improvement as guest satisfaction is one of our top priorities. We have noted your comments and will pass them on to the appropriate departments.

10/10 Excellent

Justin

Stayed 3 nights in Mar 2024

10/10 Excellent

Jenny, Valencia

Travelled with family
Liked: Amenities
Beautiful location and friendly staff.
Stayed 1 night in Apr 2024

4/10 Poor

Lucas

Travelled with family and small children
Liked: Cleanliness
I did not appreciate hotel staff knocking on my door at 10:06am angrily telling me that check-out is 10am. I was literally walking out the door, had to deal with limited parking so loading my vehicle was very difficult. It turned a positive experience into a negative one, I haven't felt that uncomfortable in a long time. Even the cleaning lady was rude, repeating "Check out is 10 o'clock!" Not sure If I'll stay here again.
Stayed 2 nights in Mar 2024
Response from SV on 16 Apr 2024
Lucas, we sincerely appreciate your feedback, and apologize that we did not meet your expectations. We will forward your review to the appropriate managers and hope that you will consider staying with us again in the future.

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for cost.Nice view of the lake. Full kitchen with any utensils you'll need to cook and eat.
Stayed 3 nights in Mar 2024

10/10 Excellent

Massimo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and the view of the lake was fantastic. The room furniture was old but clean and well equipped including a full kitchen. From the property we had easy access to the lake and 5 mins drive to the ski slopes. Only complaint is that checkout was at 10am and that was early and non-negotiable. I will stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Mar 2024

10/10 Excellent

Claire, san DIego

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Their loaded calendar of Lodge events was fun for the whole family at all times. The staff was remarkably friendly and accommodating. Will return!
Stayed 2 nights in Mar 2024

10/10 Excellent

Malcolm, Escondido

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here a few times. It is the best.
Stayed 1 night in Mar 2024

10/10 Excellent

Rae

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice cozy place, friendly staff, well maintained facility.
Stayed 2 nights in Mar 2024

10/10 Excellent

Thao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing lakeside location. Staff very helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

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Stayed 1 night in Mar 2024

10/10 Excellent

JORGE, SIMI VALLEY

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Crystal

Stayed 2 nights in Mar 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy, anaheim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed at this property several times and I'm always happy with my stay. Things i would change would be availability for extra blankets and pillows. Also the hot water ran out pretty quickly.
Stayed 3 nights in Mar 2024
Response from SV on 16 Apr 2024
Thank you for the 5-star rating Nancy. We appreciate you sharing details about the issues that you experienced during your recent stay. Your comments give us an opportunity to address areas of improvement guest satisfaction is one of our top priorities. We hope you still enjoyed your time in the area.

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, property conditions & facilities
Lakeside beauty. Good staff too! Great spot for a great price.
Stayed 1 night in Mar 2024

10/10 Excellent

Rayo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The View was amazing and we got to see snow, just beautiful
Stayed 2 nights in Mar 2024

10/10 Excellent

Francine

Liked: Cleanliness, property conditions & facilities
Property is right in the lake. Easy check in and check out. Very clean and close to shops and dinning.
Stayed 2 nights in Mar 2024