Economy Double Room, Private Bathroom, Mountain View (019 MOTEL ROOM 1K BALCONY) | View from room
Check availability

Reviews of Bear Creek Resort

3.5 out of 5
Bear Creek Resort
40210 Big Bear Blvd, Big Bear Lake, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 238 out of 614 reviews" "
Rating 8 - Good. 215 out of 614 reviews" "
Rating 6 - Okay. 90 out of 614 reviews" "
Rating 4 - Poor. 43 out of 614 reviews" "
Rating 2 - Terrible. 28 out of 614 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Guadalupe

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the shower we had problem
Stayed 1 night in Apr 2024

10/10 Excellent

Loralyn

Stayed 1 night in Mar 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Thomas

good
Stayed 1 night in Jan 2024

6/10 Okay

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the picnic area that was only 10 minutes walking distance from the property. My daughter played and sleighed there, it was fun. Cons: The mattress in the bed is uncomfortable. It's an old spring mattress that is also hot. So I didn't get a good night's sleep.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose, Lake Elsinore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little cosy cabin. Near many restaurants and not too far from Snow summit and Bear mountain.
Stayed 1 night in Feb 2024

10/10 Excellent

yijun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
down to earth easy check in and check out no none sense.
Stayed 2 nights in Feb 2024

10/10 Excellent

Micaela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice place
Stayed 2 nights in Feb 2024

2/10 Terrible

Jaime

Stayed 1 night in Feb 2024

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service
Decent room, but extremely expensive. $300 for one night in the cabin, but overall, it felt dirty. There was writing, dirt spots, and scuffs on the wall beside the bed, and the cabin had a weird smell upon first walking in. We had told the manager about the writing and he told us it's been there before. The stained couch looks like it's been taken for free at a garage sale, covered up with a cheap cloth. I did not sit there. There were also broken blinds behind the bed. During our stay, we have tried to communicate our concerns about the room to the lobb Like I said before, it is a decent room, but not for the price. Before looking at the Bear Creek Resort, I'd recommend searching elsewhere.
Stayed 1 night in Jan 2024

10/10 Excellent

cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. I plan to stay again when visiting Big Bear.
Stayed 1 night in Dec 2023

4/10 Poor

Qiong

Stayed 2 nights in Dec 2023

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Lina

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Cherise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cutest little cabin and the property manager was so friendly! Was upgraded for free and loved the experience.
Stayed 1 night in Sep 2021

4/10 Poor

Sonja

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Julie

Stayed 1 night in Aug 2021

10/10 Excellent

ray

Stayed 1 night in Aug 2021

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Elaine

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Noisy cabin along the road, not very clean and old
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bear creeks resorts cabin was beautiful and was Private.. the only poor things was the bed but definitely i will come back .
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our cabin was very clean and private. We would most likely stay there again. Great customer service.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Couldn't find anyone in the office to check in. Had to wait over 2 hours before someone answered the phone. The unit was ok. I had to use several Lysol wipes before I felt like the kids could touch the stair rail etc. After I did the wipedown (I do this anytime I stay outside the home) the stay was comfortable.
Stayed 1 night in Mar 2021
Response from Front Office on 8 Jun 2021
You mean you couldnt check in early that is what a check in time is for.

10/10 Excellent

Ray

Liked: Cleanliness, room comfort
Beautiful weather and very friendly and helpful staff
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Tracy

Liked: Cleanliness
Loved everything except the bed was super uncomfortable
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Nestar

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful, peaceful, cozy and serene. Great place to stay for a family vacation.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and peaceful . I’m glad we stayed here
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I appreciate the the parking was easy, and each room had its own exterior door, so we had easy access to the snow and a cute little front porch. That' where the positives end. I usually choose tourist-quality/economy hotels, so I don't need the frills, but this was unacceptable. The room was visibly dirty, with hairs on the toilet and sink. The walls in the bathroom were also visibly dirty, so it was obvious they had not been wiped down in quite some time. The bathroom also had no counter space and no shelf, other than the back of the toilet tank, so this made it impossible to keep toiletries accessible. The TV would turn on, but no picture of any type came up, so we had to use my phone for entertainment in the evening. The bed had a huge depression in the middle, so it was very uncomfortable. The worst part was the decades old furnace/heater that made loud pinging and ticking noises all night long. I could live with a constant humming, like a white noise, but these noises were inconsistent and loud, making it impossible to sleep through. The office was closed from 5pm, so there was no one on site to ask for help. There are lots of options in the Big Bear area... I recommend picking one of the others!
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Room comfort
Very negative experience
The cabin was terrible with respect to the price of the stay. No ventilation in the bathroom. Poor condition. I found the hanger in the bedroom is broken. WiFi connection is very bad in the cabin and so much interruption. When working it is slow. I can clearly hear the people staying at the neighboring cabin next as if they are staying with us in the same cabin. This is completely unacceptable. I booked through hotels.com and check in time is stated from 4:00pm to 9:00pm. I got a text message at 5:30 stating that the office is closing at 6:00pm and not enough time to stop by. Had to text a copy of my ID and CC to check in before 6:00
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would like to see sound insulating panels on each side of the upstairs AC units to better sleep at night .
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
We got a cabin literally right next to the main road and two ne
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2021

2/10 Terrible

Brandon

Liked: Cleanliness, room comfort
Misleading advertising
No kitchen or spa as advertised.
Stayed 1 night in Feb 2021

6/10 Okay

Gabriela

Travelled with family
Lady spying through the window
The place looks nice and cozy in the outside. The cabin where we stayed was poorly maintained. The couch in the living room was broken and cover with bed sheets to hide the neglected furniture. The cabin was clean but not inviting. The check out was at 10am and at 9:30am we had the cleaning person spying through our window checking if we were still inside. Very unprofessional and uncomfortable. The location of the hotel is really good and close to the ski resort.
Stayed 2 nights in Feb 2021

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Heating wasn’t working and temperature was in low 20s, with no onsite staff we had to leave at midnight because the room conditions were unbearable and inhospitable.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
The room was cute, clean, and comfortable. I would definitely stay here again!
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveller

Travelled with family, Business traveller
I didn’t like is when I booked online ,I book a cabin and when I get there it was a regular room
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and cozy. Easy, no contact check in and out.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s wonderful place and safe. The inside of home make us feel welcome and very clean
Stayed 1 night in Jan 2021

10/10 Excellent

Diana-Laura

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

SENTHIL, Los Angeles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay... Wonderful place to stay... Village center is nearby.
Stayed 1 night in Jan 2021

2/10 Terrible

Nicole, Whittier, Ca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place! The home was extremely dirty.. We rented a big 3 bedroom house didn’t have enough toilet paper and towels we had to buy our own toilet paper the manger/owner was cussing at us once we addressed the issue very unprofessional.. There was exposed metal on the walls the head damage the railing on the stairs was broken and had screws sticking out I had children with me and they could of been extremely injured I do not recommend this place at all for the amount of money we paid
Stayed 3 nights in Jan 2021