Search Inns in Betws-Y-Coed

"Staff weren't warm or welcoming at all during breakfast, felt like I was a hinderance more than a welcomed and paying guest. Someone from the staff let themselves into my room whilst I was in bed. The room was okay and I had parking at the back when I arrived although it was rammed when I got back after being out. Friendlier and warmer staff would make all the difference."

"Clean and comfortable rooms but breakfast was probably one of the worst I’ve had in a hotel stay. "

"We stayed for one night. The staff were fantastic and juliet checked us in and was very welcoming. Unfortunately it was really busy. They had little to offer for a vegetarian meal in the bar. They had a function on and the noise from people shouting etc late into the night meant we had no sleep. "

"Overall a good and comfortable stay for a night or 2 as you would just use the hotel to sleep."

"Amazing place, lovely staff. Located in a quiet area close to nature. Highly recommended. "

"This hotel is super convenient- fantastic in fact. HOWEVER, the walls are paper thin, the heating comes on all through the night and is loud, and the bed and pillows are pretty uncomfortable. The food is great. So, take ear plugs and your own pillow and you may get some sleep."

"Room (junior double) was ok if a bit rough around the edges, and could do with a refresh though we had a lovely sea view. Good job we are on the smaller side as the bathroom was a bit of a squeeze. Didn't use any facilities of the hotel apart from the breakfast room, and have to say what a good breakfast it was - we didn't need to eat again until the evening! Hotel is well placed for Llandudno Town, pier and the Great Orme. Staff were friendly and welcoming, and we would consider staying here again."

"Nice hotel rooms were clean and tidy, good shower. Staff we found one member of staff quite rude to my wife when we arrived so wasn’t a good start. The bar staff on the Saturday evening were excellent 2 lads and a girl behind the bar really did shine, and won us back. Breakfast was poor on the Sunday morning. We didn’t really know how breakfast and would stop to help. No side plates no glasses for your orange juice , the bread box was empty for too long. The breakfast was warm and that’s about it. Nice hotel few faults, we won’t go back."

"Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!"