Dear Ashley,Thank you very much for taking the time to share your impressions of your stay at our hotel here.We have taken note of your comment regarding the check-in process and will discuss this internally.We would be very happy if you would give us a second chance and visit us again soon.Best regards from BER,Steffi Wisotzky General Manager

Dear Bryan,Thank you very much for your kind words on Expedia, which made us very happy. Your review shows that we are doing the right thing in focussing on the growing needs of our guests. We are already looking forward to your next visit.Kind regards,Steffi WisotzkyGeneral Manager

Dear Georgina,Thank you very much for your very nice feedback written at expedia.We feel happy that you had a pleasant stay at the Steigenberger Airport Hotel Berlin and of course we will share your compliments with our employees. We hope you will visit us again In the future and wish you a nice time until then. Kind regards from BER,Steffi WisotzkyGeneral Manager

Dear Rudolf,Thank you for posting a review of your stay at the Steigenberger Airport Hotel Berlin. Judging by your review, we are pleased that you enjoyed your stay with us. We note your comment about the view from our hotel rooms. We hope to welcome you again in the near future.Warm regards Steffi WisotzkyGeneral Manager

Dear Mary,We would like to thank you for your positive review. We are very pleased to hear that you were satisfied with our service. Your feedback is extremely important to us and motivates us to continue to provide first-class services. We hope to welcome you back soon.Warm regardsSteffi WisotzkyGeneral Manager

Dear TINO,We are extremely grateful for your favorable review. It fills us with joy to learn that you were satisfied with our service.We hope to welcome you again soon.Best regardsSteffi WisotzkyGeneral Manager

Dear Edward,Thank you for your review of our previous stay We would be very pleased if you would give us the opportunity to welcome you again. Your next visit is an opportunity for us to show you that we continue to regard your satisfaction as our top priority.Best regardsSteffi WisotzkyGeneral Manager

Dear Shelley,We are thrilled to read that you chose to stay with us for the second time and had a generally positive experience. Our team always strives to provide the best service to our guests, so your compliments are greatly appreciated.We regret to hear about the issues you encountered regarding the musty smell in the bathroom and the air conditioning. Your feedback is invaluable, and we are always looking to improve our guest's experience.Despite these issues, we are glad to know that you enjoyed your stay overall. We look forward to welcoming you back to the Steigenberger Airport Hotel Berlin for a third visit, hoping to surpass your previous experiences.Kind Regards,

Dear Heike,We are pleased to hear that you found comfort during your short stay at the Steigenberger Airport Hotel Berlin. Our team is dedicated to providing an environment that feels like a home away from home, even for brief visits such as yours. We hope that on your next stay, we can exceed your expectations and earn a higher rating from you. Your feedback is valuable to us and we look forward to welcoming you back.Kind Regards,

Dear Patrick,It's great to hear that you found our rooms fabulous and it contributed to your overall positive experience at our Hotel. It's unfortunate, however, that your interaction with our check-in kiosk didn't meet your expectations. Your input is invaluable and we will certainly take note of your feedback.We always strive to make every aspect of our guests' stay comfortable and efficient. It is through feedback like yours that we continue to improve and provide the kind of service our guests expect.Thank you again for choosing Steigenberger. We look forward to welcoming you back soon.Warm Regards,

Dear Amit,It's great to hear you had a positive experience with us at Steigenberger Airport Hotel Berlin. We strive to provide our guests with top-notch hospitality and your feedback is instrumental in helping us achieve that. We're looking forward to welcoming you back for another memorable stay in the future.Warm Regards,

Dear Evgeny,We are thrilled to know that you found our hotel to be an excellent place for a long layover. It is always our aim to provide a comfortable and enjoyable experience to all our guests, regardless of the duration of their stay. We hope to have the pleasure of welcoming you back in the near future.Warm Regards,

Dear Jan,Thank you very much for your great review and your stay with us. It is fantastic that you appreciated the good sound isolation in the hotel rooms.We would be delighted to welcome you very soon again.Best regardsSteffi WisotzkyGeneral Manager

Dear Abena,Thank you for your recent stay with us and for taking the time to rate our Steigenberger Airport Hotel Berlin here on expedia.I am sorry to learn that we did not fulfil your expectations. We will certainly work hard to do better in the future.Hopefully we will get the opportunity to welcome you back. In the meantime, I wish you all the best.Kind regardsSteffi WisotzkyGeneral Manager

Dear Brian,Thank you for your recent stay with us and for taking the time to rate our Steigenberger Airport Hotel Berlin.I am sorry to learn that we did not fulfil your expectations. We will certainly work hard to do better in the future.Hopefully we will get the opportunity to welcome you back. In the meantime, I wish you all the best.Kind regardsSteffi WisotzkyGeneral Manager

Dear Birgit,Thank you very much for your good rating and your stay with us. I am pleased that you found the hotels location so convenient, and that you enjoyed your overall experience. Hopefully you will be back very soon!Best regardsSteffi Wisotzky General Manager

Dear Andrew,Thank you very much for your good rating and your stay with us. I am pleased that you found the hotels location so convenient, and that you enjoyed your overall experience. Hopefully you will be back very soon!Best regardsSteffi Wisotzky General Manager

Dear Michael,Thank you for posting a review of your stay at the Steigenberger Airport Hotel Berlin.Hopefully you will be back very soon!Best regardsSteffi WisotzkyGeneral Manager

Dear Noel,Thank you for taking the time to share your wonderful comments with us, we thoroughly appreciate your positive feedback.I am so glad you enjoyed every aspect of your stay with us.I am looking forward to welcoming you back - hopefully very soon.Warm regardsSteffi WisotzkyGeneral Manager

Dear Erika,Thank you for your review.Please write us your concerns about the invoice: berlin-airport@steigenberger.com and we will clarify your open questions.Best regards,Steffi WisotzkyGeneral Manager

Dear Marc,It's indeed heartwarming to hear about your excellent experience at our hotel. We are constantly striving to provide our guests with top-notch service and a comfortable stay, so your positive feedback means a lot to us. Your words will certainly motivate us to maintain the high standards we have set for ourselves.If you happen to visit us again, we look forward to serving you with the same dedication and excellence.Warm Regards,

Dear Markus,Thank you for your review. We always endeavour to provide our guests with a pleasant stay. I am sorry that your room was not at the desired temperature. Our reception staff will be happy to help you adjust the air conditioning next time.We hope to welcome you again soon at the Steigenberger Airport Hotel Berlin. Kind regards, Steffi Wisotzky General Manager

Dear Mark,Thank you for your recent stay with us and for taking the time to rate our Steigenberger Airport Hotel Berlin.I am pleased that you found the hotels location so convenient, and that you enjoyed your overall experience. Hopefully we will get the opportunity to welcome you back. In the meantime, I wish you all the best.Kind regardsSteffi WisotzkyGeneral Manager

Dear Jianping,Thank you very much for your good rating and your stay with us. Hopefully you will be back very soon!Best regards from BER,Steffi Wisotzky General Manager

Dear Kelley,Thank you very much for your good rating and your stay with us. Hopefully you will be back very soon!Best regardsSteffi WisotzkyGeneral Manager

Dear Stephen,Thank you for your kind words about our hotel! We are very pleased that you had a pleasant stay at Steigenberger Airport Hotel Berlin and hope to welcome you again soon.Best regards,Steffi WisotzkyGeneral Manager

Dear Sabine, Thank you for your kind words! We really appreciate your positive review and it was nice having you as a customer. We would be happy to serve you again soon.Warm regards,Steffi WisotzkyGeneral Manager

Dear Carol,Thank you for taking the time to leave us a review! We are very pleased that you enjoyed your stay with us and we would be happy to serve you again soon.Best regards,Steffi Wisotzky General Manager

Dear Soonjin,Your feedback is very important to us and we are pleased to hear that you enjoyed your stay at the Steigenberger Airport Hotel Berlin. It is always gratifying to receive positive feedback from our guests. We hope to welcome you again soon.Kind regards,Steffi Wisotzky General Manager

Dear Ulrike,it is a pleasure to hear that you enjoyed your third stay at our hotel. Your words of praise about our quiet location and proximity to the terminal as well as the breakfast buffet are much appreciated. It is our goal to always provide you with a pleasant and comfortable experience and it is unbeatable when we can achieve this goal. We look forward to welcoming you again on your next visit.Yours sincerely,Steffi WisotzkyGeneral Manager

Dear Donald,Your words are truly heartwarming. It brings us immense joy to know that you consistently enjoy your stays at our hotel during your travels. We pride ourselves on offering a pleasant and memorable experience for each of our guests. Your continued patronage is a testament to this.We look forward to welcoming you back on your next journey. Best regards,Steffi Wisotzky General Manager

Dear Julita,Your feedback is valuable to us and we are grateful for your comments. It is heartening to hear that you appreciated the cleanliness of our rooms and enjoyed the appetizer. We're sorry to hear that the room scent and the main course did not meet your expectations.Please be informed that we strive to maintain a pleasant and allergy-friendly environment for our guests. We also take pride in serving top-notch meals, and it is regrettable if one of our dishes did not live up to that standard on this occasion.We certainly look forward to having another opportunity to welcome you back at the Steigenberger Airport Hotel Berlin. We will strive to provide you with the highest level of comfort and satisfaction.Best regards,

Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered regarding the temperature of your room and the issues with the fan. It's disappointing to hear that your stay was not as comfortable as we strive to make it for all our guests.We have taken note of your feedback regarding the fan and the temperature of the rooms. We will address these concerns with our maintenance team to ensure that such issues are promptly resolved to prevent any future inconvenience to our guests.Regarding the double charge on your credit card for the early check-in, we are actively investigating the matter with our finance team. We understand the importance of resolving this promptly, and we will provide you with feedback as soon as possible. Your patience and understanding in this matter are greatly appreciated.We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Please do not hesitate to contact us directly if there is anything else we can assist you with.Warm regards,Steigenberger Airport Hotel Berlin

Dear Guest,Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. I want to express my sincerest apologies for the inconvenience you experienced during your check-in and check-out process, as well as the challenges you faced with charging your phone.Your feedback is incredibly important to us as it helps us identify areas where we can improve our services. Rest assured, we take your comments seriously, and we will be addressing these issues with our team to ensure that similar situations do not occur in the future.If there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards,Steigenberger Airport Hotel Berlin

Sehr geehrter Peter, es freut uns sehr zu hören, dass Sie einen ausgezeichneten Aufenthalt im Steigenberger Airport Hotel Berlin hatten. Unser oberstes Ziel ist es, unseren Gästen ein unvergessliches Erlebnis zu bieten und wir sind stolz darauf, dass wir Ihre Erwartungen erfüllen konnten. Wir freuen uns darauf, Sie in naher Zukunft erneut zu begrüßen.Herzliche Grüße,Steffi WisotzkyGeneral Manager

Dear Aric, It's wonderful to hear that you found value in our pricing and appreciated our convenient location near transportation services. We strive to provide ideal conditions for our guests, and your feedback confirms we're achieving this goal. We look forward to welcoming you back to the Steigenberger Airport Hotel Berlin in the future. Warm regards,

Dear Jacek,We appreciate your valuable feedback regarding your recent stay at the Steigenberger Airport Hotel Berlin. It's regrettable to learn about the inconvenience you experienced with the room temperature and the coffee maker. Our primary focus is to ensure our guests' utmost comfort and we are constantly striving to better our services. We take note of your feedback as it helps us understand areas we can improve on.We hope you will consider staying with us again for a more pleasant experience.Warm regards,Steffi Wisotzky General Manager

Dear Amanullah,We see that you've rated our hotel as a 6 out of 10. We are always striving for excellence and your rating shows that there is room for improvement. We would be very grateful if you could provide more specific feedback.Your insights can greatly assist us in our continuous effort to enhance our services and provide a superior experience to all our guests. Warm regards,Steffi Wisotzky General Manager

Lieber Steven,Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt im Steigenberger Airport Hotel Berlin zufrieden waren. Ihr positives Feedback ist eine wunderbare Bestätigung für unser Bemühen, unseren Gästen einen angenehmen Aufenthalt zu bieten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Steffi Wisotzky General Manager

Sehr geehrte Leonie,Es ist uns eine Freude zu lesen, dass Sie Ihren Aufenthalt in unserem Steigenberger Airport Hotel Berlin als hervorragend bewertet haben. Es macht uns stolz, dass wir Ihre Erwartungen erfüllen und sogar übertreffen konnten.Ihre Zufriedenheit ist das schönste Lob für unser gesamtes Team, das jeden Tag mit Leidenschaft daran arbeitet, unseren Gästen ein unvergessliches Erlebnis zu bieten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut einen erstklassigen Service zu bieten.Herzliche Grüße, Steffi Wisotzky General Manager

Dear Mariusz,We are delighted to hear that you had a great stay at Hotel Steigenberger Airport Hotel Berlin. It's always heartening to know that our guests have enjoyed their time with us. Our team is dedicated in providing top-notch service and we are thrilled that we were able to meet your expectations. Your positive comments are deeply appreciated and will inspire us to strive even more for excellence.We hope to welcome you back soon.Best regards,Steffi Wisotzky General Manager

Dear James,We are delighted to hear about your excellent experience at Steigenberger Airport Hotel Berlin. Your satisfaction is our ultimate goal and hearing such positive feedback is truly rewarding.It is indeed a pleasure to have you as our guest and we look forward to welcoming you back for another exceptional stay.Best regards,Steffi WisotzkyGeneral Manager

Dear Heiko,We are pleased to know that you appreciated our convenient location near the airport and found our rooms to be satisfactory. At Hotel Steigenberger Airport Hotel Berlin, we strive to provide our guests with comfortable and enjoyable stays. Your rating is important to us and we are committed to continuously improving our services. We look forward to welcoming you back on your next visit.Warm regards,Steffi Wisotzky General Manager

Dear Enrique,It is a pleasure to hear that you appreciated our amenities and found our staff to be kind. It's important to us that all our guests feel welcomed and well-looked after. Regarding your inquiry about the room upgrade, we would like to sincerely apologize if this aspect of your visit was not made clear. We value your loyalty as a VIP member of Expedia and we aim to ensure that all benefits associated with this membership are communicated effectively.Please accept our apologies for any confusion and rest assured that we will take note of this for future reference. We hope that this did not detract from your overall experience and that we will have the opportunity to serve you again in the future.Warm regards,Steffi Wisotzky General Manager

Sehr geehrter Michael, Wir freuen uns, dass Sie Ihren Aufenthalt im Steigenberger Airport Hotel Berlin genossen haben. Unser oberstes Ziel ist es, unseren Gästen den exzellenten Service und die Qualitätserfahrung zu bieten, die sie verdienen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße, Steffi Wisotzky General Manager

Sehr geehrte Bianca, Es freut uns zu hören, dass Sie Ihren Aufenthalt in unserem Hotel Steigenberger Airport Hotel Berlin genossen haben. Wir bemühen uns, unseren Gästen einen komfortablen und angenehmen Aufenthalt zu bieten und freuen uns, dass Ihre Erwartungen erfüllt wurden. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Herzliche Grüße, Steffi Wisotzky General Manager

Dear Jinyong,It's wonderful to hear that your experience at the Steigenberger Airport Hotel Berlin was satisfactory. Your positive feedback is truly uplifting and motivates us to continue providing excellent services.We strive to ensure that our guests have an enjoyable stay and your rating indicates that we are on the right track. We look forward to welcoming you back in the future.Warm regards,

Dear Sean,We are very pleased that you appreciated our cleanliness and comfort. Your praise means a lot to us and motivates us to continue to maintain our high standards.For your next stay with us, perhaps plan a little more time to enjoy our hotel to the full. We would be very pleased to welcome you again at the Steigenberger Airport Hotel Berlin.

Dear Russell,we are very pleased to hear that you enjoyed your stay with us at the Steigenberger Airport Hotel Berlin. We very much appreciate your words of praise regarding our location, the rooms and our breakfast. We are particularly pleased with your praise of our staff, who always endeavor to make our guests stay a pleasant one. We are already looking forward to welcoming you again next time. Best regards,

Dear Shelley, we are very pleased to hear that you enjoyed your stay with us at the Steigenberger Airport Hotel Berlin and especially praised our culinary offerings and the friendliness of our staff. We are sorry that you found the noise in your room disturbing. Our aim is to make every guest feel completely at ease and we take your feedback very seriously. We thank you for your visit and hope to welcome you back soon. Best regards,