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Reviews of Hotel Augusta

3 out of 5
Hotel Augusta
Fasanenstraße 22, Berlin, BE

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 265 reviews" "
Rating 8 - Good. 121 out of 265 reviews" "
Rating 6 - Okay. 34 out of 265 reviews" "
Rating 4 - Poor. 7 out of 265 reviews" "
Rating 2 - Terrible. 8 out of 265 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

HUSSAM

Stayed 3 nights in Mar 2024

8/10 Good

Jukka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice hotel. Only negative is the rather unusual layout. Stairs and elevators. Not ideal for people of limited mobility
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem of Berlin
Outstanding, friendly and helpful staff, delightful and delicious buffet breakfast, great location, best ever stay in Berlin.
Stayed 8 nights in Dec 2022

10/10 Excellent

Erica M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
An ideal location to explore Berlin. Very friendly and comfortable.
Stayed 6 nights in Oct 2022

6/10 Okay

desmond

Business traveller
Would not stay again
Old hotel, musty smell throughout. Bedrooms spread over a couple of buildings. No restaurants, bars apart from the small breakfast room. No foyets or common lounge areas. Very expensive hotel for room only (>€325 per night).
Stayed 2 nights in Sep 2022

10/10 Excellent

Westley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel with charm!
Beautiful boutique hotel centrally located to a lot of great sites. helpful stsff an very comfortable beds!
Stayed 1 night in Aug 2022

10/10 Excellent

Jakob

Stayed 1 night in May 2022

10/10 Excellent

Ersn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the only real trouble with this otherwise fine establishment is its accessibility. Shlepping a suitcase up and down 3 flights of stairs is not something anyone can do. Breakfast is great and the location is perfect. I have known this hotel for more than 15 years and will happily return.
Stayed 2 nights in Oct 2021

10/10 Excellent

jens steen

Travelled with family
Cool hotel
We really enjoyed staying in this small cosy hotel. Located next to the mainshopping street lots of things to do and see
Stayed 1 night in Oct 2021

10/10 Excellent

Graham, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
This is a reasonably priced hotel on one of the most exclusive streets in Berlin. And because it is among a group of buildings that survived the war, it has lots of character. Far preferable to a chain-hotel any day!
Stayed 9 nights in Nov 2019

10/10 Excellent

Wolfgang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Augusta is a wonderful small Hotel in the Center of Berlin. Easy access to U-Bahn and buses. Just of the Kurfuerstendamm. I first had a double room which was excellent, the last two nights I stayed in a single room. the room was small but nice, however the bed was uncomfortable. Too bed. However, this could easily improved. I would stay again at the Hotel Augusta.
Stayed 2 nights in Sep 2019

6/10 Okay

Tooba

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was centrally located and near most facilities. Our room was spotlessly clean. We didn't have breakfast so I can't comment on the food. Staff were helpful printing me out a time table for the S Bann trains when I asked for advice on returning to the airport.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pleeasant staff, comfortable hotel, the fridge was excellent but sadly none of the TV channels corresponded with the printed channel guide. I didn't mind a break from TV but other people might have been annoyed.
Stayed 3 nights in Aug 2019

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotal and friendly staff,
Stayed 4 nights in Aug 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2019

4/10 Poor

raid

Disliked: Property conditions & facilities, room comfort
Hotel needs climate control units. Hot.
The location was great. We were lucky to get an air conditioned room on the third floor. It was very hot last week, and the corridors and the elevators were then very hot and stuffy and like saunas. Some rooms on the 4th floor had no working A/C, making them extremely warm. There was no real lobby in the hotel, so no visitors could drop by the hotel to meet with us there. We had to use two separate elevators to reach our rooms.
Stayed 4 nights in Jun 2019

10/10 Excellent

Ramunas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel August - April Stay
The location is perfect and the price is quite reasonable. Staff is very helpful and friendly - a huge asset to the hotel! Overall, I would definitely recommend to stay there
Stayed 2 nights in Apr 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location in a lovely area. We arrived early and left our luggage until the room was ready at 2pm. Stayed in a quadruple room which was always going to be a little bit of a squeeze but it wasn’t a problem. The rooms could do with another mirror outside the bathroom, all the other mirrors seem to be outside the room in the corridor. Happy with our stay and would recommend.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Noga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable place
The Hotel was great, in a very good area, close to the U (less than 1 minute walk) and on the main shopping street. The only uncomfort is that you have 15 stairs to the entrance (not an issue but for your attention).
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, the room and the staff. Very helpful staff.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Dec 2018

8/10 Good

Ann, ACT, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location around corner from Kurfürstendamm
Large room for single occupancy overlooking Kurfürstendamm. Handy to several great eating places, literature club and Reinhardt. Very close to U bahn. Close to several museums.
Stayed 3 nights in Sep 2018

10/10 Excellent

Olga, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, interesting but beautiful historical building and great location.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
nice hotel in the middle of the town with a helpful and friendly staff.
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hot in Berlin
Odd floor plan. Needed to take two sets of stairs and two elevators to get to room. No AC in the room and only one window (do no draft) led to a very uncomfortable 80 degree night with no sleep. Hotel also had sewage issues, with sewage and sewer gas coming up out of sink. Great location and good breakfast.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely appointed room. No washcloths available. Quiet and in nice neighborhood.
Stayed 3 nights in May 2018

10/10 Excellent

Brandi, Bamako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Beauty in Berlin
We enjoyed our stay at Hotel Augusta. We were slightly worried after reading previous reviews about having to lug suitcases up the stairs but this was not an issue. There is a nice man, Joseph I believe, who escorted us to our room and took care of our luggage. All of the staff was very welcoming and friendly. The room was clean and spacious with plenty of in-room amenities. Very close access to public transportation, restaurants and shopping. We stayed here with our 2 children and all of us were satisfied and happy with our stay. We would not hesitate to stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean, lovely breakfast, near public transport links, lots of shops bars and restaurants nearby. Friendly and helpful people.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The Augusta is just a few minutes walk from the Zoological train stop making it ideally placed to gain access to all parts of Berlin. Staff were helpful and the room was comfortable. Although the hotel as the benefit of a lift it wasn't always working and it doesn't reach all floors. This means you will have to negotiate some stairs including a flight of stairs as you enter the hotel. The all you can eat buffet style continental breakfast was of a good standard, plentiful and varied. I didn't include breakfast on my booking and instead paid €12 for it at the hotel. This seemed to represent good value especially when considering what you would get for the same money at a local cafe.
Stayed 2 nights in Jan 2018

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to visit Quasimodo Gig
Stayed 2 nights in Jan 2018

8/10 Good

Devon couple, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel and location
Hotel was clean, comfy, staff helpful and near restaurants, shops and metro. The hotel has a lot of character, high ceilings etc and we had a lovely balcony. The room also was warm and the heating was controllable. There was also a heated towel rail in the bathroom that we could switch on when having a shower. Even though there is a lift there are plenty of stairs, which did'nt bother us as we'd asked for a high floor. If not too mobile a lower floor should be requested. I would have liked coffee making facilities.
Stayed 4 nights in Dec 2017

8/10 Good

Graham, Omaha, NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice traditional hotel
I stayed here for a week in late November. I hate franchise hotels - I always look for smaller traditional hotels with historical charm. Augusta fit the bill perfectly. The building (and the immediate neighborhood) looks pre-war war, which makes one wonder what it must have been like during that tumultuous period. Because the elevators were obviously added more recently, they don't line up with the floors; you have to lug your luggage up or down a half-story regardless of where you get off. But no worries if you're fit - that's part of Augusta's charm.
Stayed 7 nights in Nov 2017

4/10 Poor

Justin

Disliked: Staff & service, room comfort
Wish I would have known.
The smallest room I have ever stayed in. Be prepared to use the stairs cause the first two floors have no elevator. No view and not comfotable bedding. The area is fine if you want Gucci and Michael Kors. I would not stay again.
Stayed 2 nights in Oct 2017

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy with Choice in Berlin
Good location; easy to get to main sights via subway which was located very nearby. Staff was wonderful! Room was super clean and very cute (a pleasant surprise as they were much better than photos online - newly renovated). Common areas don't look like they have been renovated yet, but are still fine and clean. Restaurant next door is a must.
Stayed 2 nights in Aug 2017

8/10 Good

vivien, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location for walking to the sites
Very attentive staff. Beds super comfortable. Amazing breakfast with a lot of variety.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the most difficult part about this hotel was the elevator. it didn't go to any of the floors properly, so bringing luggage was a bit of a challenge. otherwise, it's a fantastic hotel.

8/10 Good

ILIDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location, quaint hotel, good paying break
Nice hotel But shower water changed from hot to cold randomly Wifi not very good

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Yours Very Disappointed
Byzantine room arrangement e..g , two separate lifts to negotiate, lots of doors and stairs, very difficult to manage with heavy luggage. No instructions given as to the workings of heating, coffee machines etc. not aware that there was a telephone until the last day due to clutter. No replenishment of shower gels et. Banged my head due to the sloping ceiling directly above the bed

8/10 Good

Sabine, Sacramento CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caring neighborhood caring staff great room.
We had a charming room ovelooking the coutyard. It was quiet enough that we were able to sleep off our jetlag. The location is stellar...close to public transportation and shopping. The staff made the stay. They were all charming and helpful. Breakfast was wonderful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We loved our stay at Hotel Augusta.The room was very comfortable and clean. The location was in the city centre, the train line was a walk across the road and within 15-20 mins of travel to all tourist attractions. As a plus, if you like shopping, the streets around had most of the branded stores that you hear of. Overall - nothing to complain.

8/10 Good

Emma, London

Liked: Cleanliness, staff & service, room comfort
Great location
Old fashioned, but clean hotel in a fantastic location. Two minutes walk from the Ubahn station, and right next to a major shopping street and tons of restaurants. Staff was polite and spoke good English. My only faults were that the coffee machine in my room didn't work and there were no tea making facilities - but there's a Starbucks across the road so I survived.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but not recommended
The room was not clean. The Wi-fi was terrible. On the way to the room you had to climb 3 stair cases. The breakfast was good. The open sofa blocked the access to the other bed.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Augusta
Wonderfully located hotel with small,but charming and clean rooms. Three notes: 1)Anticipate having to carry your luggage up stairs. 2)Although Internet access is provided, speed is slow and I kept getting dropped and had to re-login every time I got dropped. 3) I had a problem at checkout with a clerk. It may have been a combination of her lack of knowledge of hotel procedures and language, but it delayed my getting to the airport and was an unpleasant end to my four-day stay.

8/10 Good

SHEILA, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CONVENIENT AND COMFORTABLE
PERFECT LOCATION FOR MY WORK AND IN THE NICEST STREET.

8/10 Good

Zenon, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience and comfort
very cosy and roomy great service at breakfast. Very friendly and helpful staff great location in Charlottenburg close to great dining and shopping plus public tr