All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The overall quality is good but it will be perfect if staff at frontline can be more friendly.
Wai Yuen
Stayed 2 nights in May 2024
Response from Reception, Zander K on 14 May 2024
It sounds like you had an overall positive stay, but friendlier reception staff could make the experience even better. It is always nice to be greeted with friendliness and professionalism at check-in. Thank you for your feedback!
Great hotel in a great location. Everyone was super nice.
Valerie
Stayed 4 nights in Apr 2024
Response from Reception, Hotel Zander K on 9 May 2024
It sounds like you had a pleasant experience at the hotel, especially appreciating its great location and the friendly staff. Thank you for your nice feedback!
Response from Reception, Hotel Zander K on 9 May 2024
It sounds like the hotel's location was very convenient for you, being right next to the train station. Being close to transportation hubs can make travel much easier. Thank you for your feedback!
Beautiful hotel, the beds are very comfortable, the rooms are clean and the staff is very attentive.
Lisa
Stayed 1 night in Apr 2024
Response from Zander K on 27 Apr 2024
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us, including our comfortable beds, clean rooms, and attentive staff. We hope to welcome you back again soon!
The location, near the train station was good, they had a better than average hotel breakfast, the gym was better than the average hotel gym.
The rooms lighting was a bit dark, the room was a bit smaller than most hotels, I stayed at for the same price. For the price, it ranks an average rating.
Gord
Stayed 1 night in Apr 2024
Response from Zander K on 27 Apr 2024
Thank you for sharing your experience with us! We're glad to hear that you appreciated our convenient location, breakfast offerings, and the quality of our gym facilities.
Highlight was the excellent breakfast!!! So many varieties and lots of healthy options. In contrast the breakfast in most hotels in the United States are pretty bad! We all enjoyed every bite of the breakfast!!
Renganathan
Stayed 1 night in Mar 2024
Response from Zander K on 27 Apr 2024
It's wonderful to hear that you enjoyed the breakfast so much! A delicious and diverse breakfast can really set the tone for the day. It sounds like we did a great job providing a wide range of options to suit everyone's tastes. Thanks for sharing your positive experience!
Quiet cosy little room, with food so expensive in Bergen, we really appreciated the breakfast buffet included in room cost, we even made take-away lunches from the buffet, just ask staff for a box, :)
Dave
Stayed 5 nights in Mar 2024
Response from Zander K on 27 Apr 2024
It's great to hear that you found the room cozy and enjoyed the breakfast buffet! Making take-away lunches is a clever idea to save on food costs while exploring Bergen.
I stayed here for one night . Arriving late and leaving early onward to my final destination. This hotel is ideal as it’s close to train station and central bus and tram station . Check in was quick , breakfast good
Ian
Stayed 1 night in Mar 2024
Response from Zander K on 28 Apr 2024
It sounds like you found the hotel convenient for your short stay, especially with its proximity to the train station and central bus and tram station. Quick check-in and a good breakfast can make all the difference, especially when you're on the move. Thanks for sharing your experience!
Everything was perfect until the last day. We were leaving very early for a train, so I asked for a box so I could grab our already paid for breakfast, being diabetic I needed to eat breakfast. The kitchen lady tried to charge us around £7.50 per box even though we had already paid for breakfast she was really rude and aggressive and stood directly over saying I had to pay! Not a way to treat guests. I realise people may abuse this, but we hadn’t had the breakfast we had paid for as we wanted to take it with us.
Ideally situated to visit this beautiful city. Very comfortable room and good breakfast. Can’t fault the staff.
Neil
Stayed 2 nights in Feb 2024
Response from Resepsjonen, Hotel Zander K on 13 Feb 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our location convenient for exploring the city. We're also pleased to hear that you were satisfied with the comfort of your room, the quality of our breakfast, and the service provided by our staff.
The room is clean and big enough for 2 people. Location is good. Take a 45 minutes Light Train from Airport to Hotel (Nor $44 each Adult). Close to popular attractions like Bryggen, Fløibanen Funicular and the famous Fish Market etc.
Julia
Stayed 1 night in Feb 2024
Response from Zander K on 8 Feb 2024
Thank you for sharing your experience! We're delighted to hear that you found the room clean and spacious enough for two people, and that you enjoyed the hotel's convenient location near popular attractions such as Bryggen, Fløibanen Funicular, and the Fish Market. Your feedback is greatly appreciated, and we hope you had a wonderful time exploring Bergen.
Thank you for your feedback! We're glad to hear that you found your stay warm, quiet, and comfortable, and that you enjoyed the lovely shower. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay in the future.
Just everything. Great hotel good position. Very clean. Great breakfast
Jayne
Stayed 1 night in Feb 2024
Response from Even on 7 Feb 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us, including the hotel's location, cleanliness, and breakfast. We strive to provide excellent service to all our guests, and we're glad to know that we met your expectations.
I'm glad to hear that you had a great stay and found the staff polite and helpful.Thank you for this feedback.
6/10 Okay
Shahzad Raza
Travelled with family
29 Jan 2024
Liked: Cleanliness, staff & service, amenities
Upon arrival wasnt told they only clean the rooms every 3 days. So throughout the stay our room wasn't cleaned!
Staff were great, breakfast quality was disappointing.
You can't order any food or drink past 10pm. So when we arrived at 1030 nothing was available.
The rooms are much smaller than pictures on website & expedia.
Satisfactory experience, would stay again.
Shahzad Raza
Stayed 3 nights in Jan 2024
Response from Zander K on 1 Feb 2024
Thank you for providing details about your experience. It's unfortunate to hear that you weren't informed about the room cleaning schedule upon arrival and that it impacted your stay. I appreciate your positive comments about the staff and your consideration to stay again.
6/10 Okay
Emma
Travelled with family
28 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was small with nowhere to store items. We we're unable to turn the heating down so the room was very hot at night, it was too loud to leave the window open at night. The breakfast was good and the location was great. We stayed 3 nights and the room wasn't cleaned once
Emma
Stayed 3 nights in Jan 2024
Response from Zander K on 1 Feb 2024
Thank you for sharing your feedback about your stay. It's unfortunate to hear about the challenges you faced with the room size, temperature control, and housekeeping service. I appreciate your positive note about the breakfast and the great location.
It was a joyful stay at Zander K. Area tourist attractions are within walking distance.
We need to wait for our cruise check in at 4pm. Hotel only charged NOK50 per hour for late check out.
Highly recommended.
benjamin
Stayed 2 nights in Jan 2024
Response from Zander K on 1 Feb 2024
I'm delighted to hear that you had a joyful stay at Zander K and that the hotel accommodated your needs, especially with the late check-out option. It's great that the location allowed you to explore nearby tourist attractions easily.Thank you for this feedback.
10/10 Excellent
Janyce
24 Jan 2024
Janyce
Stayed 1 night in Jan 2024
Response from Resepsjonen, Hotel Zander K on 26 Jan 2024
Takk for tilbakemeldingen
10/10 Excellent
Harry D
22 Jan 2024
Harry D
Stayed 1 night in Jan 2024
Response from Reception, Hotel Zander K on 26 Jan 2024
Lovely New Year’s Eve stay. Good value for money. Good breakfast. Convenient location.
Rachel
Stayed 3 nights in Dec 2023
Response from Zander K on 9 Jan 2024
I'm glad to hear that you had a lovely New Year's Eve stay and found good value for money, enjoyed the breakfast, and appreciated the convenient location.Tahnk you for the feedback.
8/10 Good
Jan
5 Jan 2024
Jan
Stayed 1 night in Jan 2024
10/10 Excellent
krystyna
5 Jan 2024
krystyna
Stayed 1 night in Jan 2024
Response from Reception, Hotel Zander K on 14 Jan 2024
Thank you for the kind review! We're glad you enjoyed your stay. Our team appreciates your feedback, and we look forward to hosting you again.
It is a nice, cozy hotel right next to the train station. Friendly staff, I’m very welcoming, and an excellent array of breakfast was provided with the reservation. Many western favorites or normal European favorites for breakfast, including some Norwegian fair to include pickled herring in three varieties also some liver pate.
I would say this is very convenient, quant and cozy hotel.
Bernadette
Stayed 1 night in Dec 2023
Response from Zander K on 9 Jan 2024
I'm glad to hear that you had a positive experience at the hotel! It sounds like the convenient location, friendly staff, and diverse breakfast options, including some Norwegian specialties, contributed to your pleasant stay. Thank you for the feedback
Spacious and clean. Conveniently beside train station. Attractions were within walking distance.
Hui Ling
Response from Zander K on 6 Feb 2024
It's wonderful to hear that you found the hotel spacious and clean, and that its proximity to the train station made it convenient for your travels. Additionally, I'm glad to know that you found the nearby attractions easily accessible on foot.Thank you for your feedback.
very good location and good breakfast. room and toilet could be warmer
Chin Pin
Stayed 2 nights in Nov 2023
Response from Resepsjonen, Hotel Zander K on 20 Nov 2023
Thank you for sharing your feedback about your stay. We're pleased to hear that you found the location very good and enjoyed the breakfast. Your input about the room and toilet temperature is valuable, and we'll take that into consideration as we strive to improve the overall experience for our guests.
Great location very relaxing and enjoyable stay and would book and recommend again.
Luke
Stayed 4 nights in Oct 2023
Response from Reception, Hotel Zander K on 3 Nov 2023
Hi Luke. Thank you so much for the nice review! We're glad to hear that you enjoyed your stay and would like to stay with us again!Kind regards,Reception, Hotel Zander K