Dear Mark, We want to thank you for taking a few minutes of your time to share your experience with us. It is a pleasure to know that you have enjoyed your stay. We hope you choose us again for your next stay in Benidorm. Kind regards, Mariana B. Guest Experience -Department- Hotel Montesol***

Dear Joachim we are very sorry that your stay was not satisfactory.Regarding the type of room, the Hotel Montesol has interior and exterior rooms. Your reservation was in an interior room and rooms of this type have a patio view.All the best,Mariana B

Dear Thomas, thank you very much for dedicating part of your time to evaluating the Montesol Hotel. We are sorry that and the room was not to your liking. We want to mention that the Montesol hotel has several types of rooms. In your case, was reserved an interior room without a balcony. If you return to Benidorm in the future we will be happy to greet you again

Dear Daniel, we want to thank you for taking a few minutes to rate our hotel. We are pleased to know that your stay has been pleasant. We hope to have you back with us soon. Regards, Mariana B. Guest Experience -Department- Hotel Montesol***

Dear Mahe, we want to thank you for taking a few minutes to rate our hotel. We are pleased to know that your stay has been pleasant. We hope to have you back with us soon. Regards, Mariana B. Guest Experience -Department- Hotel Montesol***

Dear Wesley, we want to thank you for taking a few minutes to rate our hotel. We are pleased to know that your stay has been pleasant. We hope to have you back with us soon. Regards, Mariana B. Guest Experience -Department- Hotel Montesol***

Dear Isam, first of all, thank you for choosing us to your stay in Benidorm.We usually ask for the hotel voucher when the reservation was paid in advance, just in case the agency will a prove to the allocation.needs a proof of allocation.We're glad to read the breakfast exceeded expectations, and hope to see you again in future.Best regards.

Dear Tina,Thanks for your review. We are very sorry that your experience has not been satisfactory. Normally, when customers report an incident such as the ones you mention about the air or the support of the shower, they are transferred to the technical service department to be repaired immediately. We do not understand what could have happened on this occasion. If you wish, you can provide us with more information that we can know why the established protocols have not been complied with. Regarding the incidence of the television channels, we know that it is something that we must repair as soon as possible and the management is already aware of it.Best Regards,María P.Guest Experience -Department-Hotel Montesol***

Estimada Viviana,Muchas gracias por su valoración.Un saludo,María P.Guest Experience -Department-Hotel Montesol***

Gracias por su valoración

Muchas gracias y saludos.

Apreciado dennis, Muchas gracias por su valoración. Esperamos volver a recibirles pronto. Un cordial saludo,

Dear John, We are very pleased to know that you have enjoyed your holidays with us. We hope to see you soon. Kind regards,

Dear guest, Thank you for your review. I was very pleased to read the reception staff was helpful and attentive at all times and also that the food selection was great. We look forward to welcoming you back in the near future for another fantastic experience. Kind regards.

Dear Michael, Thank you for such a great review regarding your recent stay. We feel really satisfied that all the services were to a high standard and made your stay an unforgettable experience. We look forward to seeing you back soon. Kind regards.

Dear Jim, Thank you for communicating your feelings related to your recent stay with us. I do apologize as apparently you were given the wrong room or before it was actually clean due to an human error. We hope this did not affect your stay in overall and you give us another try in future. Rest assured we will work on it to make sure this issue is not happening again. Warmest regards.

Dear Robert, Thank you for your comment. We hope on your next visit you have more time to spend at our facilities, and look forward to see you back soon. Kind regards.