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Reviews of The Royal Comfort

3 out of 5
The Royal Comfort
452/3/16 27th Cross, 4th Block, Jayanagar, Bengaluru

Reviews

7.4

Good

Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

6.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Basic accommodation in the Jayanagar area of Bangalore. If your expectations are low, then this place is for you. I requested a nonsmoking room that was quiet and away from the elevators. My booking was made 6 weeks in advance. Upon arriving, I was escorted to a room which smelled like walking into an ashtray. I reminded the staff that I requested a nonsmoking room, and then was placed in a room that was directly next to the elevators and located in the main stairwell. Please try to get the basic requests right, otherwise don't allow for requests. Unimpressed to say the least.
Stayed 1 night in Feb 2018
Response from Sachin on 14 Mar 2018
Dear Sir, I sincerely apologies for the inconvenience caused to you, we have noted your concern and i assure you that corrective measures would be taken to ensure that such lapses are not repeated in future. We request you to kindly consider this as one of incident and give us another opportunity to serve you. i certainly will ensure that you will definitely feel the difference.

8/10 Good

Kamala

Liked: Cleanliness, staff & service
Good stay and close to shopping. Some amenities in the hotel could be better - exhaust in the bathroom; more hangers in the cupboard; better pillows for a comfortable sleep; quicker service in the restaurants.
Stayed 14 nights in Nov 2017
Response from Sachin on 20 Jan 2018
Dear Kamala, Thank you for sharing your valuable feedback with us, we have noted your concerns and corrective measures would be taken to ensure that no guest is at inconvenience.

8/10 Good

B Venkata

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay
Very comfortable stay
Response from General Manager on 19 Mar 2017
Thsnk you for your valuable feedback we look forward to welcome you back