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"There is a grocery store on the first floor but not much choice for restaurants. Silvana was amazing host with directions, recommendations and even umbrellas! Trains are next to hotel so convenient but noisy if you like the windows open."

"Clean room great location.,great guest lounge."

"From the moment that we walked in the staff on the front was very welcoming, helpful and clear about the hotel. The room was clean and spacious and all areas were pleasant. Breakfast was very good, plenty items to select and delicious, the attendant was kind . The pass for public transportation save a lot of walking. Easy to check out."

"The staff are amazing."

"The surrounding area was very nice and the room, though somewhat small, was quiet for an urban area. The breakfast was outstanding. We would stay again if we revisited Bern."

"The staffs are very friendly and helpful. Our rooms were very clean during our stay. When we asked for changing rooms because we prefer two twin beds, the staff in the front desk said there was a room available the next day without extra charge. The location of the hotel is close to the train station, so all the tourist attractions are within walking distance. Its also convenient for traveling to Interlaken for day trip. "

"The staff was helpful at check in and the water dispenser including sparkling water on each floor was a bonus. Location was good for those wanting to be away from Bern train station and Old Town, being a minute away from a bus/tram stop. A major problem is the chaos at breakfast time where there was hardly any seat."

"The location was fantastic, the room was fair, but...no ice, no fridge, no microwave, no way to keep any food from any meals or the store fresh purchases for later or reheat anything. The city shops basically shut down at 6pm so if you have not prepared for this it can be very frustrating when you have no way to save your food. Plan ahead and you will be fine, but as a traveler doing site seeing all day it was important to manage your food as restaurants in the area were very expensive and buying food from the store to save cost ment daily trips in the morning to the coop for food. The staff was amazing and helpful, the proximity to the train station makes daily travel very easy."

"The hotel had a max temp the air conditioning could be on and it was so hot in the room during the day and at night so we couldn't sleep."