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"Upon our arrival day one front desk girl on her personal phone. Hot water for shower was not there barely warm. This was at around 11:00 am the next day after check in. Husband ask lthe front desk about the lounge area outback and was told the propane pump for the heater did not work. Key card did not allow him to enter back into hotel once he walked out there had to walk around hotel to re enter. My husband told the lady at front desk he was not able to re enter with key card she said sorry that’s to bad. Woke up wanting to make coffee in our room old coffee filter left in coffee maker. If left in coffee machine it will grow mold gross!!!! Still no hot water only late at night. You should be able to facilitate hot water in the morning I don’t care how may people are staying at your facility. Also the very first night the smell of marijuana was awful. And connecting rooms the people next to us were loud and singing at like 1100 at night unacceptable we try to be very quiet and respectful when we stay away from home. Housekeeper was very nice gave us towels daily and toilet paper. "

"Environment felt safe and breakfast was fresh and had a lot of options"

"Food fresh but cold. Nice variety. Room clean parking easy to access. Friendly staff. "

"No breakfast just fruits. "

"We stayed for four nights in order to visit the Monogahela Forest. Hotel has been completely made over. Definitely would stay again!"

"The staff were very nice and they were also very helpful with recommendations for restaurants. Hotel location is good, parking feels safe. Breakfast was well stocked. Room was clean and beds were comfortable. "

"Plenty of parking, friendly staff"

"Spotless, cozy cabin with everything you needed. Fire pit, Grill, covered hot tub, store, laundry, picnic table all within steps of the cabin. Super quiet at night with nothing but the beautiful sound of the river just a stone’s throw away. The windowed porch at the entrance was very convenient as well. And whatever you needed that you didn’t have, the town of Elkins was just up the road less than 15 minutes away while still giving you the enjoyment of a remote river canyon. Can’t say enough good things about this place. So well located near so many amazingly beautiful places that we took advantage of."

"The restaurant and lounge are great. Overall I would have enjoyed something of a view from the room but a nice stay nonetheless. "