Top Hotels Near Belgian-Congo Occupations Relief in Richmond from NZ$118

"Not clean. In the middle of the night all the plumbing sounded."

"PROS: The area is cute, walkable to buses, and there’s a sweet lobby kitty. The building is historic, with nice architecture. One front desk staff member was awesome, but the others during our stay were a bit less friendly. None were rude or unprofessional. They gave us fresh washcloths when they weren’t able to clean the room. CONS: The walls are so thin, we could hear all of our neighbors’ conversations, even though they were speaking in a normal voice. Our upstairs neighbors dropped their luggage (presumably) on the floor late at night and it was so loud my partner and I both jumped. We could hear their conversations clearly as well. The furniture, wallpaper, and carpet were well past their prime, and were perhaps last updated decades ago. The sink was cracked, and it took several minutes for the hot water to get warm enough to shower each time. The room ceiling had a crack across it. The old wooden baseboards, doors, and molding appeared as though they had been painted over dozens and dozens of times and still seemed to be aging poorly underneath. One day we asked if we could get our room cleaned even though it was around 1pm; they told us it was probably too late, and indeed, they were not able to get to it. The TV had live channels but no streaming. There’s no gym, pool, or onsite parking. The only amenities were Wi-Fi, a hairdryer, and Keurig. It’s definitely not up to par with other similarly priced accommodations. I suspect it gets by mainly on the historic charm."

"Clean hotel inside and out. Valet team was professional, polite and prompt. Late checkout was easy. The room was clean and the bathroom was modern. "

"Very strong cigarette smoke smell in hallways, dark rooms, but very nice staff"

"Amazing location. Very cute and comfortable rooms. "

"Beautiful location. Great staff. Wonderful food. Best coffee I have ever had. "

"This property looked and felt tired. Kind of like a hotel that wants to be a luxury hotel ... but hasn't figured it out or shared that with their employees. The bathroom was dirty with scuff marks on the door and shower and literal dirt in the corners. Peeling wallpaper. The bed's top sheet had a foot-long tear right at the top. That was fun. Housekeeping was hit or miss. We finally had to ask for our room to be serviced. And they were the stingiest hotel I've ever seen for leaving towels and washcloths. One per guest, which is problematic if you spend the day sweaty outdoors and want to refresh before dinner. (I will not re-use a washcloth.) Plus, there was very little place to put your clothes. My wife and I were there for a week and there weren't enough hangers for even her clothes. I had to spread my shirts out of the couch. Plus, there was no bureau or chest of drawers to put your other clothes in so we had stuff in our suitcases all week. There was a neat electric tea pot in the room ... but not once during the week did they leave any cups. They have a rec area with a pool table but ... and this is kind of indicative of the rest of the property ... the table felt was coming loose and the three cues were useless: two didn't have tips and the remaining cue was split in the shaft. Do you need a pool table at a hotel? No. Not at all. But if they do offer one, it should at least be in decent shape. Bottom line: There are definitely cleaner, more modern hotel in RVA. "

"My experience at this hotel was extremely disappointing. The room door would not close properly unless it was slammed, and the trim around the door was dirty and visibly falling apart. The $20+ buffet breakfast was completely unacceptable — poor quality and not worth the price. More concerning was the ongoing construction noise coming from the adjacent room, including drilling, grinding, and loud music. When I raised this with the front desk, I was repeatedly given inaccurate and dismissive explanations (cleaning staff, outside traffic, nearby construction), none of which aligned with what was clearly audible from within my room. I even asked staff to come to the room to verify the issue themselves, and no one ever showed up. Despite all of this, I was not offered a room change or any resolution. This level of service and lack of accountability is unacceptable. "

"Fantastic stay. The house was clean and well equipped, check in and out was easy and well communicated, and the location worked great for us. We were in town for a conference at the greater Richmond convention center and enjoyed scootering about 10 minutes to the conference each morning. The hosts were very communicative and kept a very nice house. Would recommend highly!"