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"Worst hotel ever no one at front desk to check you in and then they don't give refunds "

"The room was very clean and the staff has been efficient and polite. We have stayed here before and has always been a good place to stay"

"Clean rooms and courteous staff."

"We loved it, staff was excellent, food was excellent."

"Very comfortable stay."

"Beautiful hotel, nice size rooms and great location."

"Clean, modern, friendly and quiet. The food was drinks were great at the bar!"

"Loved this place and the atmosphere of the downtown area was an amazing experience "

"Rooms are clean and the staff are always friendly. It’s a great place to stay."

"Great stay and convenient location. "

"Fantastic little boutique hotel in the heart of Lowell. Very friendly staff, clean spacious rooms, all great."

"Nice facility, pool, breakfast, staff."

"Amazing stay overall"

"Nice hotel."

"The entire hotel was clean, updated and spacious. Also the staff was very personable and helpful. Would definitely highly recommend this hotel!!"

"Very nice stay"

"Staff were friendly and the property was clean and done well for the holidays ."

"We love this hotel due to its proximity to downtown Grand Rapids. Clean, quiet, great staff and nice hot tub"

"The room was good, although lots of iron in the water. This hotel needs some upgrades. The pool was not open, the restaurant and bar were closed. The staff was very friendly and upgraded my room with a view of the river. I appreciated that and I think this hotel has great potential."

"Nice room and great location. "