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Reviews of Pangu 7 Star Hotel

3.5 out of 5
Pangu 7 Star Hotel
27 Central North 4th Ring Road, Chaoyao District, Beijing, Beijing

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 52 reviews" "
Rating 8 - Good. 17 out of 52 reviews" "
Rating 6 - Okay. 3 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel...
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi Problems
This hotel is quite nice in terms of amenities, service, location, and most everything else. The reason my overall assessment of the hotel is so poor is because the WiFi was effectively useless for me. My employer requires me to connect to a VPN to use most online services. The hotel WiFi was filtering VPN traffic, thus I was not able to use it for even basic things (e.g., checking email). Instead, I was forced to tether my laptop to my phone, through which I could connect to my employer's VPN. This of course left me with a very slow internet connection. Although the hotel is quite nice overall, the lack of functional WiFi was a real detriment for me. I would say that if internet access is not important, this hotel is great. Otherwise, if internet access is, I could not recommend it (and would not stay here myself).
Stayed 6 nights in Jul 2019

10/10 Excellent

Leo, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of best hotel in Beijing . Very friendly staff and very clean . Perfect location. Manager ,Johnny Wang did help us to book touring ticket with very patience. Will stay this hotel in next trip in Beijing for sure
Stayed 3 nights in Jun 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pangu: the place to be near the Convention Center
The Pangu Seven Star Hotel is by far the place to stay if you're in town for an event at the Convention Center. Way nicer than the Convention Center hotel and an easy 10-15 minute walk. A very nice free buffet breakfast in the morning and beautiful lounges for tea and dining on the 21st floor. I highly recommend Tammy, who was incredibly helpful during my stay and speaks excellent English.
Stayed 5 nights in Jun 2019

4/10 Poor

Xiao

Liked: Staff & service
Disliked: Room comfort
No heating
No heating in the winter. Same temperature as outside.
Stayed 3 nights in Dec 2018

10/10 Excellent

Ho Ching

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Michael J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place to stay in the olympic green area
the staff with whom we interacted over a 10-day stay were terrific; our room was large, the king bed comfortable, the bathroom/rain shower terrific; housekeeping did a great job, cheerfully accommodating our late morning sleep-ins -- keeping us well-supplied with fruit and water; the AC was turned off (early Nov.), but the front desk sent up a portable fan to make the room less stuffy; breakfast was an incredible spread: four chefs take custom orders and provide cappuccinos on demand; the seafood buffet dinner on 2 was so-so -- 3 might have been better; dinner at the Chinese restaurant on 6 was very good -- without reservations we only got a table on 1/3 attempts; we regret not trying the Italian or Japanese restaurants (there's a $700/person omakase menu); ordering room service in English was a slight challenge, but the food was quickly delivered and well prepared; the lobby was just OK (cold fries!); there are many restaurants in the Xin'ao mall, about 20 mins. away: Xiaodiao Pear Soup was definitely worth our 70 min. wait for a table (note: waiting list numbers are only announced in Mandarin); taxis were ~$16 to/from PEK and took ~40 mins. in light traffic, front desk staff scheduled our return trip; #82 bus stops right outside the hotel and took us to many of the top tourist areas in about 50-70 mins.; #8 subway was a 20-25 min. walk, depending on whether we went S or N, but we also got the #8 without walking by going 4 stops S on the bus; this hotel is highly recommended
Stayed 9 nights in Nov 2018
Response from Sarah Hu on 22 Nov 2018
Thank you so much for your comments ! We will continue to work hard to give every guests the most comfortable and extreme experience ! Looking forward your visit again !

10/10 Excellent

Fay, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property shows a nice combination of modern technologies and ancient Chinese culture.
Stayed 1 night in Oct 2018

8/10 Good

Calvin Xiong Bin

Liked: Staff & service
Overrated
Did not make my expectation.
Stayed 3 nights in Oct 2018

8/10 Good

Ben, Tokyo, Japan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to Olympic Park. While the staff was polite, the front desk staff were not as friendly as one would expect in a top hotel.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel next to Olympic Park
Overall, the hotel was comfortable and classy. My original room was poorly airconditioned, but was upgraded to a nicer , better air conditioned room right away. The restaurants were horribly overpriced and I would recommend eating at more local restaurants which will cost you 1/4 of the hotels prices.
Stayed 3 nights in Jul 2018

10/10 Excellent

liu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Polly on 12 Apr 2018
尊敬的客人您好，感谢您的点评，期待您的再次光临！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and nice hotel, will back when I travel to BJ next time.
Response from Polly on 4 Apr 2018
尊敬的客人您好，感谢您的点评，期待您的再次光临！ Dear guests, thank you for your comments and look forward to your visit again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Polly on 4 Apr 2018
Dear guests, thank you for your comments and look forward to your visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top location in dragon shaped building
very close to Olympic venue and CNCC

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

FT 5-4 star hot

Liked: Staff & service, room comfort
Location has nothing to offer
Needs upkeeping - best of times during Olympics. Plumbing does not work. Cleanliness substandard.

10/10 Excellent

xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Really great view from the window, the bird nest and water cube is all in your eyes.and the bed is comfortable, service is good, overall it was a great stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class facilities, too expensive food
First class facilities, too expensive food. Location wise it not great. a little far away from the city and biz centers.

8/10 Good

Lai Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there for a business trip, area is spacious and no traffic. Right next to the Olympic venue, and room is very comfortable. The down side is its far from any local convenience stores.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Edward, Los Angeles.

Liked: Room comfort
Does not worth the money.
He floor stink. We have two people stay and only one peeskn offered breakfast. The food sucks. Other than Swimming pool is great, he hotel worth nothing

10/10 Excellent

Yohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful hotel with large rooms

8/10 Good

Kojo

Liked: Staff & service, property conditions & facilities
Nice hotel but far from general restaurants to go and eat and far from lively areas in town.

6/10 Okay

KARL S, New York NY

Liked: Cleanliness
Disliked: Staff & service
Not a seven star hotel give back four stars.
It was worth staying for a night or two to say you were at a hotel with a view to the Olympic Stadium. Service was below average and inconsistent. Prices at the restaurants were too high and not a value for what it was. for this standard the service was really poor. I had to argue about the bill and there were no accommodations made. The hotel service was so disappointing. Nothing seven stars other than the view.

10/10 Excellent

Sunyoung, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Services
I was so impressed of your hotel's service.

10/10 Excellent

Jun, Toronto, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Beijing
Stayed there for 7 days and have nothing to complain, everything is perfect! Will stay there again when I visit Beijing next year!

10/10 Excellent

patrick, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru 7 star luxury...
This is a truly luxurious hotel; New; just opened and right accros the road from the new Olympic centre; water cube etc. enormous room, beautiful decor and sumptuous finishes. Gorgeous grand afternoon tea salon... Resturnt can be pricey but choose local dishes and it is a steal. Location good for convention centre but too far from tourist sights

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 20 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

4/10 Poor

日本遊牧, 東京

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
7星レベルはまだまだです。
Stayed 2 nights in May 2019

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
비싼거빼곤 단점없음 ㅋㅋ룸 업그레이드해줘서 뷰가 굿 조식도 좋았어요
Stayed 1 night in Feb 2019

10/10 Excellent

David, Taipei

Liked: Cleanliness, property conditions & facilities, room comfort
飯店硬體設備高檔，泳池，健身房設施都很棒，早餐種類不多，屬於好吃的，近水立方鳥巢，服務人員熱情度待加強。
Stayed 3 nights in Oct 2018
Response from Sarah Hu on 24 Nov 2018
感谢您对我们诚恳的建议，我们会继续努力。提高自身服务质量，让每一位顾客体验到最极致的服务！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great service
Very clean and the service was great!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

10/10 Excellent

jingbiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, trouble in communicating!!!
It is a great hotel, the only trouble is to communicate with the staff...
Stayed 4 nights in Jun 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Fantastiskt hotell och service! Inte mycket att göra i området tyvärr.
Stayed 5 nights in Jun 2017

8/10 Good

I Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience

10/10 Excellent

JINGJING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体还不错
房间比想象的小，里面各种设施很赞！客房服务也很好。就是没有想象中那样的惊喜。

8/10 Good

BIN, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, nice swimming pool.

10/10 Excellent

YA HUI, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得體驗的七星級飯店
整體而言還不錯，服務人員很週到，但早餐樣式可以再豐富些，建議房間應該放置整棟建築的介紹，包括龍頭、龍身、龍尾，以及如何走到隔壁的購物中心..等等，還有美中不足的是少了自動沖洗馬桶，即然是七星建議應該要加裝

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jeff, 盘古酒店

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高标准的服务
在中国属于高标准的服务。之前查看评论呢说位置偏僻出租车不好打，我出门后门童在30秒之内就给我找了辆，应该是通过耳麦跟外面的工作人员协调。12点回来后女朋友想吃 冰淇淋，在21楼酒吧订到。总体而言是一家高标准的饭店

8/10 Good

karlson, Beijing

Liked: Cleanliness, property conditions & facilities, room comfort
一切都很好，就是很土，从服务员到酒店的某些细节。
这个酒店真是在中国见到过的硬件最好的酒店，所有东西都用最贵的，但服务员实在太土了，培训也不到位，虽然都挺努力的。

10/10 Excellent

Chi, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很舒適
房內設計很棒，床組很舒適，衛浴設備也很好用，wifi相當快速且穩定。 早餐樣式雖然沒有非常多，但都好吃。 飯店位置離地鐵比較遠，且周邊沒甚麼商店。