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Reviews of Atour S Hotel Dongzhimen Beijing

4 out of 5
Atour S Hotel Dongzhimen Beijing
No. 15, Zuojiazhuang, Chaoyang District, Beijing, Beijing

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 0 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay but there was this worker who had us wait more than 7 hours in the lobby and wouldn’t let us sleep. I don’t know her name but she was very rude and had a patch on the arm.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Front Desk Service
I had 2 nights stay in Atour S with 2 young kids (2 & 5). We were all tired when we get to the hotel first night. The gentleman at the front desk saw us and quickly assisted us to check-in. He even went upstairs with us, assisting me with a luggage and provide good instructions how the key cards work. The hotel looks new, room is clean, beds are comfortable and less than 30 minutes to PKE airport without traffic (Hotel also assisted me to call a taxi and taxi arrives early which is a plus). The only drawback is WIFI was slow in the hotel. Hope that can improve with my next stay.
Stayed 2 nights in Jul 2019

10/10 Excellent

YJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,free soda and cookies. Washer and dryer in the room.
Stayed 2 nights in Jul 2019

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel, highly recommend
Very friendly staff, nice and clean room, exceptional restaurant onsite, excellent morning breakfast with low price, just wonderful!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good relationship between cost and service. The staff at the front desk was really helpful, they tried really hard to help us.
Stayed 1 night in Jun 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

4/10 Poor

HONGYU

Disliked: Staff & service, property conditions & facilities, room comfort
非常糟糕的体验，十年来我唯一给出的差评旅店
1、预订时输入家庭4人的年龄，但给的并不是可攻四人正常睡觉的房型。当我很礼貌的询问为何会这样的时候，前台女士很傲慢的说：你自己上网订的房间，网上写的很清楚，至于你要睡4个人、6个人还是10个人都可以啊，那是你自己的选择。 2、地点很糟糕，周围脏、破、乱，网约车、出租车都找不到。 3、空调很不给力，只能说勉强可以入睡。 4、预订4人入住的房间里面只有可供两人洗浴的备品，之后打电话多次才得到补充。 5、前台有一位满脸痘的女士会很神经质的突然发怒。
Stayed 1 night in Jul 2019

10/10 Excellent

Chung-Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

WEI LUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Woo, Seoul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was way smaller than the pics in the booking site. Booked for 4 people but we couldn't stay at the room. We paid more and upgraded. I saw another team(4 people) upgraded like us.
Stayed 3 nights in May 2019