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"The brochure pictures are very misleading… I thought I was getting a good deal… in the end I got less value for money than I thought I was getting. If you are on a very very very tight budget, you will get a slab to sleep on and in from the cold. Although the staff were very welcoming. "

"Great stay"

"Lovely staff...clean tidy room and nice complimentary coffee and chocs. "

"Basic room very dated hotel but in a great location. "

"The hotel lobby is quite beautiful and the location is absolutely perfect. It is right in the centre of town. My complaint is mainly the service. Some of the staff went above and beyond and were super friendly and personable, and others were quite cold and unwelcoming. My father was in the bath when someone entered his room for no reason. We went and complained and were told it was simply just a member of the supervisor team checking in on the room. We think this was so strange and unacceptable. They should know who is in a room and who is not before coming in. There was no knock on the door either when they came in making it quite an embarrassing experience. We reported it to reception and they didn't seem so bothered. "

"did not use."

"Nice unique hotel, very nice room, maybe a bit small but nice, clean and well equipped. Got some complementary snacks and the breakfast was also 5 star! Will gladly come back!"

"Long delays checking in again but the staff were polite. Desks are a barrier, maybe meet customers the same side of the data consel?"

"Easy place to stay. Been here many times now and always predictably good, clean and friendly."