Family Hotels & Resorts in Batuan from NZ$73

"We’ve stayed at several hotels in Nusa Dua, and this property has the best beach promenade by far: long, well-maintained, and with comfortable loungers that feel inviting. There are also excellent facilities for families with kids. The main downside is that the rooms and buildings are really old. If you are particular about not staying in an older hotel, this may not be for you. For the Palace Club Lounge: there was construction near the private pool, so we didn’t use it much. The dedicated beach area for club guests is a nice touch. However, the high tea and cocktail food was disappointing (I only had the nuts). Wine selection is local, while spirits are standard. Service in the lounge was good. The main buffet breakfast can get hectic, so the quieter club breakfast may suit some guests. The lobby museum area is impressive, but staff were unhelpful. On March 31 at 3:00pm, we went for the scheduled ketupat-making (2–4pm) but were told it was cancelled due to “banana leaves not being good.” This should not be listed if it cannot run. At the same time (March 31, 3:00pm, Bale Banjar), when we asked to use the PlayStation, staff said she didn’t know how to operate it. When we asked for help, she said the person was out for lunch and would only return at 5:00pm (a two-hour lunch break at 3pm, which felt unreasonable). Finally, on April 1 at 9:30pm at the open lobby bar, it was very difficult to get a waiter’s attention."

"Wouldn’t choose anything different next time"

"Clean room, superb breakfast"

"It’s my second time in the property. Staff is great. It needs new pillows and breakfast depending the time, if was a bit later you wouldn’t find many fruits. "

"Firstly, the staff are beautiful! Always so happy and ready with a smile, nothing was a problem. The breakfast buffet was amazing!! I love how everyday was something different! Our room was immaculately maintained and had everything we needed. The pool and bar had us entertained each visit and Nyepi Day was a blast! We would definitely stay again."

"Great no issues"

"This place was beautiful! The staff were so amazing the resort itself was nice! But be careful with the monkeys those little suckers will steal haha they’re all over the resort. The sunrises however are incredibly beautiful!!! "

"Beautiful location. Excellent amenities. Comfortable beds and services. Multiple restaurants to choose from."

"Great location, very clean and modern"