Interior

Reviews of Mantra Bathurst

3.5 out of 5
Mantra Bathurst
344 Stewart Street, Bathurst, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 132 reviews" "
Rating 8 - Good. 40 out of 132 reviews" "
Rating 6 - Okay. 17 out of 132 reviews" "
Rating 4 - Poor. 7 out of 132 reviews" "
Rating 2 - Terrible. 5 out of 132 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable with great beds and pillows.
Stayed 1 night in May 2024
Response from Kim and the Mantra team on 25 May 2024
Thanks for the great comments Bernard, greatly appreciated. We hope to see you again

10/10 Excellent

andrew

Liked: Cleanliness, amenities
Clean rooms Nice property Very convenient location
Stayed 1 night in May 2024
Response from Kim and the Mantra team on 25 May 2024
Thank you Andrew for the lovely comments and we look forward to seeing you when you next travel to Bathurst

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfortable, short drive to shops and restaurants.
Stayed 1 night in Apr 2024
Response from Kim and the Mantra team on 17 Apr 2024
Hi Jason,Thank you for taking the time to provide a review, it is greatly appreciated. We do hope to see you again soon

6/10 Okay

Bill

Liked: Cleanliness
The people in next room started to make noise from 4am
Stayed 1 night in Mar 2024
Response from Kim and the Mantra team on 31 Mar 2024
Thank you for your review. I apologise for the noise that your neighbours made so early in the morning.

8/10 Good

Cameron

Liked: Cleanliness, amenities
Clean and recently renovated, though somewhat out of the way. Beware minibar, non-premium water that was free elsewhere was charged for.
Response from Kim and The Mantra Bathurst team on 30 Mar 2024
HI Cameron,Thank you for taking the time to review the property. The property is actually only 1 km from the centre of the CBD. The rooms have minibar price lists in them and water is listed on these. The waters that we have in our mini bar comply with Accor's sustainability compliance of not being a single use plastic, these are biocane bottles. However water is provided complimentary for Accor Gold level loyalty members and higher.We hope you have an enjoyable long weekend and Easter

8/10 Good

Bradney

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Feb 2024
Response from Kim and the Mantra team on 1 Mar 2024
Hi BradneyThank you for the great score, I hope that you enjoyed your visit to Bathurst and your stay with us

2/10 Terrible

Caleb

Stayed 2 nights in Feb 2024
Response from Kim and The Mantra Bathurst team on 22 Mar 2024
Such a shame that you score so low with no details. Hard to rectify any concerns without knowing

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kim and the Mantra team on 1 Mar 2024
Hi Lyn,Thank you for taking the time to score the property, we do hope to see you when you're next in Bathurst again

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kim and the Mantra team on 1 Mar 2024
Hi Jenny,Thank you for the great score. I am pleased that you enjoyed your stay with us and look forward to seeing you again

8/10 Good

Devin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, good food at the restaurant, little bit noisy, was in a room near the road.
Stayed 1 night in Feb 2024
Response from Kim and the Mantra team on 9 Feb 2024
Hi Devin,Thank you for taking the time to provide a review on the property, we appreciate it. We do hope to see you again

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Kim and the Mantra team on 9 Feb 2024
Hi Carlo,Thank you for the great score. We hope to see you again when you next travel to Bathurst

4/10 Poor

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Glass half empty
Out of courtesy, it would have been nice if you advise your guests that they cannot use the restaurant or bar due to functions. When booking a hotel, we look at all your photos and base our decisions on where to book based on your facilities, pics and hotel descriptions. Apart from this, the hotel is very nice albeit I had to see parts of it from other side of closed glass doors.
Stayed 1 night in Jan 2024
Response from Kim and The Mantra Bathurst team on 26 Jan 2024
Hi WilliamThank you for your comments regarding your stay with us. I apologise that you did not receive a call prior to the date of your checkin as the team did make attempts to contact all of our incoming guests to advise of the Restaurant being closed for a private event. These kinds of one off events do not occur very often at the property and it was unfortunate that it corresponded with your stay with us.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best selection of gluten free at the breakfast buffet I have ever seen. Renovated. Nice central location. Restaurant on site and buffet / cooked breakfast.
Stayed 1 night in Jan 2024
Response from Kim and the Mantra team on 25 Jan 2024
HI Robert,Thank you for your great comments on the breakfast and the property. We have had a lot of requests for Dietary options so we have tried to cover a lot of bases with our offering.

10/10 Excellent

Marjan

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff
Stayed 6 nights in Jan 2024
Response from Kim and the Mantra team on 13 Jan 2024
Hi Marjan,Thank you for taking the time to provide a review and a lovely comment on the team. I will pass this on to them.We hope to see you again

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kim and the Mantra team on 13 Jan 2024
Hi D,Thanks for the great score!!

2/10 Terrible

Robert

Stayed 1 night in Dec 2023
Response from Kim and The Mantra Bathurst team on 13 Dec 2023
Thank you for the score. It would have been a bit helpful to know why such a score was given. If you encountered issues, we could have addressed these for you. I don't recall you mentioning any problems or that you were unhappy when you checked out. Have a great Christmas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Kim and the Mantra team on 13 Nov 2023
Thanks for the great score

10/10 Excellent

Parminder

Liked: Cleanliness, staff & service
Awesome
Stayed 1 night in Nov 2023
Response from Kim and The Mantra Bathurst team on 8 Nov 2023
Hi Parminder,Thank you for the great score. We hope to see you again

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kim and The Mantra Bathurst team on 27 Oct 2023
Hi David,thank you for taking the time to score the property. We hope to see you again

8/10 Good

John

Stayed 1 night in Oct 2023
Response from Kim and the Mantra team on 13 Nov 2023
Hi John,Thanks for the great score. We look forward to seeing you when you are next in Bathurst

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kim and The Mantra Bathurst team on 27 Oct 2023
HI James,Its a shame that you gave such a low score with no comments. Its very hard to fix or address concerns if we do not know what they are.

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kim and The Mantra Bathurst team on 27 Oct 2023
Thanks Jacqueline for the great score. We look forward to seeing you again

10/10 Excellent

Qaisar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained
Stayed 1 night in Oct 2023
Response from Kim and The Mantra Bathurst team on 21 Oct 2023
Hi Qaisar,Thank you for taking the time to provide your review on the property, it is greatly appreciated. We do hope to see you again in the near future

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the town. Easy parking. Quiet room.
Stayed 1 night in Oct 2023
Response from Kim and The Mantra Bathurst team on 21 Oct 2023
Hi Donna, Thank you for your comments, we appreciate you taking the time. We look forward to seeing you again when you next travel to Bathurst

8/10 Good

Sanjeev, Auckland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, neat & tidy. But quite smaller than other Mantra hotels , its a bit pricey for what it is.
Stayed 2 nights in Sep 2023
Response from Kim and The Mantra Bathurst team on 10 Oct 2023
Hi Sanjeev,Thank you for your review of the property. As you can understand not all properties are the same. Our property is an existing property that was built quite a few years ago, in its lifespan it has been under several banners. We actually have 50 rooms at our property so not really a small property. I also note that you stayed on the long weekend and rates will always be reflective of this.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kim and The Mantra Bathurst team on 10 Oct 2023
Hi Ian,Thanks so much for the awesome score :) We look forward to seeing you when you are next in Bathurst

2/10 Terrible

Thomas

Tried asking to add my Accor membership number as gold member which gives you points/benefits. Was told can not and then the receptionist made several excuses why I couldn’t- then on check out she threatened me with a late check out fee even though I asked for one with the membership. Mainly booked this in order to enjoy the compliments with the gold membership I’ve earned, but when bringing it up here was treated worse.
Stayed 1 night in Sep 2023
Response from Kim and The Mantra Bathurst team on 29 Sept 2023
Hi Thomas,Thank you for taking the time to provide your feedback. As you have booked through a third party site, you do not qualify for points or the benefits associated with your Accor Membership. For you to receive these benefits (points, soft benefits, early /late checkout) you must book through the eligible methods either through our website, the all.accor app or direct with the property. The team did not provide excuses but the correct information in regards to you being able to earn points. All of this information is available to you through the terms and conditions of the membership. I apologise that you felt you were unjustly treated but they were follow procedures and please remember to book your stays the correct way to take advantage of your membership

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has been nicely refurbished, the rooms are comfy and very modern and clean. The staff were friendly and helpful
Stayed 1 night in Sep 2023
Response from Kim and The Mantra Bathurst team on 29 Sept 2023
Hi Guy,Thank you for the great comments, we appreciate them greatly. I will pass this onto our team and we hope to see you again

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet, in a convenient location. The rooms and bathroom facilities were generous and well maintained. My wife and I travel throughout NSW a lot and our recent stay at the Mantra Bathurst was very pleasing.
Stayed 1 night in Sep 2023
Response from Kim and The Mantra Bathurst team on 24 Sept 2023
Hi John,Thank you for the lovely review, I will pass this onto our team. We look forward to seeing you when your next in Bathurst

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kim and The Mantra Bathurst team on 24 Sept 2023
Hi Catherine,Thank you for taking the time to score the property, we hope to see you again

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2023
Response from Kim and The Mantra Bathurst team on 19 Sept 2023
Hi Philip,Thank you for taking the time to comment and score the property, both are greatly appreciated. We look forward to seeing you when you are next in Bathurst

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2023
Response from Kim and The Mantra Bathurst team on 19 Sept 2023
Hi Jose,Thank you for the comments and score. We appreciate you taking the time to do both. We hope to see you again

10/10 Excellent

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was only an overnight stop on our way home travelling. The room was very clean, comfortable and spacious for 2 A 2 C. The staff were very friendly and helpful.
Stayed 1 night in Sep 2023
Response from Kim and The Mantra Bathurst team on 10 Sept 2023
HI Cassandra,Thank you for choosing to stay with us and for your great review. I will pass your feedback onto our team. We look forward to seeing you again when your next in Bathurst

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kim and The Mantra Bathurst team on 9 Sept 2023
Hi Daphne,Thank you for taking the time to score the property. We greatly appreciate the high score. We do hope to see you again when your next visiting Bathurst

10/10 Excellent

NICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very comfortable
Stayed 2 nights in Sep 2023
Response from Kim and The Mantra Bathurst team on 3 Sept 2023
HI Nick,Thank you for the great score and comments. We look forward to seeing you again when you next visit Bathurst.

6/10 Okay

Salim

Business traveller
Liked: Amenities
no microwave or toaster
Stayed 1 night in Aug 2023
Response from Kim and The Mantra Bathurst team on 3 Sept 2023
Hi Salim,Microwaves and toasters are available by request. If you required one of these and had of asked Reception, they would have happily accommodated.

8/10 Good

Nikki

Stayed 1 night in Aug 2023
Response from Kim and The Mantra Bathurst team on 24 Sept 2023
HI Nikki,Thank you for taking the time to score the property, we do hope to see you again when you next travel to Bathurst

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mantra Bathurst
Seems to have been recently renovated so was in as new condition. Was known as the James Cook International in the past. Even though the highways are out front it was reasonably quiet, we had a great overnight stay.
Stayed 1 night in Aug 2023
Response from Kim and The Mantra Bathurst team on 3 Sept 2023
Hi Steve,Thank you for taking the time to provide your comments on the property, we appreciate it. We hope to see you again.

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and comfortable room. Fantastic dining options in a beautiful dining room.
Stayed 2 nights in Aug 2023
Response from Kim and The Mantra Bathurst team on 3 Sept 2023
Hi Lynne,Thank you for the great review, I will pass this onto our team. How great are the views! We look forward to seeing you when your next in Bathurst

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kim and The Mantra Bathurst team on 24 Aug 2023
HI Nicole,Thank you for taking the time to provide a score for the property

8/10 Good

Nicole

Stayed 1 night in Aug 2023
Response from Kim and The Mantra Bathurst team on 16 Aug 2023
Hi Nicole,Thank you for taking the time to provide a score for the property.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Rooms were so clean. Restaurant had a great atmosphere and food was awesome. Thank you Kim, Tahne & Lisa for looking after us so well. Very happy would highly recommend.
Stayed 2 nights in Aug 2023
Response from Kim and The Mantra Bathurst team on 12 Aug 2023
Hi Wendy,Thank you so very much for your lovely comments, I will pass this onto both Tahnie and Lisa. We look forward to seeing you again when you next travel o Bathurst

8/10 Good

Janis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was not overpriced,the room was very clean,quiet & comfortable & the bathroom was fresh& inviting.We would have preferred to be on the northern side,no sunshine& outlook was quite dismal.The white curtain in this room has a large tear in it & needs replacing.
Stayed 3 nights in Aug 2023
Response from Kim and the Mantra Bathurst Team on 8 Aug 2023
Hi Janis,Thank you for your comments. For any future stays with us please note a request to be allocated a room on the northern side. We are currently in the process of quoting for some of the curtains to be replaced. We hopefully see you again

10/10 Excellent

Noelene

Liked: Cleanliness, staff & service
Location
Stayed 3 nights in Jul 2023
Response from Kim and the Mantra Bathurst Team on 22 Jul 2023
Hi Noelene,Thank you for the great score, we appreciate it. We hope to see you again

8/10 Good

Kelle

Stayed 2 nights in Jul 2023
Response from Kim and the Mantra Bathurst Team on 9 Jul 2023
Hi Kellie,Thank you for you great score for the property. We hope to see you again when your next in Bathurst

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful
Stayed 5 nights in Jun 2023
Response from Kim and the Mantra Bathurst Team on 30 Jun 2023
Hi Tracey,Thank you for your review, we appreciate it. I will pass your comments on to our team. We look forward to seeing you again when your next in Bathurst

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff, food, and room were excellent. Probably put it up to one of the best Mantras we have ever stayed out.
Stayed 1 night in Jun 2023
Response from Kim and the Mantra Bathurst Team on 30 Jun 2023
Hi Gary,Thank you for your great comments. We do try our very best to make it memorable. We hope to see you again

8/10 Good

Harshan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Kim and the Mantra Bathurst Team on 30 Jun 2023
Hi Harshan,Thanks for the great score, we hope to see you again soon

8/10 Good

Corin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Kim and the Mantra Bathurst Team on 30 Jun 2023
Hi Corin,Thank you for the great score. We look forward to you visiting us again when your next in Bathurst

10/10 Excellent

cherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean room with reasonable pricing for mini bar.
Stayed 1 night in Jun 2023
Response from Kim and the Mantra Bathurst Team on 30 Jun 2023
Hi Cherie,thank you for your review, I will pass your comments to our team. We hope to see you again