Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Family-friendly hotel with water park and free breakfast

Choose dates to view prices

Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

View from property
Interior
Premium bedding, desk, iron/ironing board, free cots/infant beds
Restaurant
Lobby
Quality Inn & Suites Palm Island Indoor Waterpark offers relaxation and adventure. Enjoy a free continental breakfast, bar, arcade/game room, and children's pool with waterslide. Multilingual staff and free WiFi ensure a comfortable stay.

Reviews

4.8 out of 10

Popular amenities

  • Room service
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NZ$132
includes taxes & fees
27 Oct - 28 Oct

Room options

Check availability for these dates

Tonight

Sept 26 - Sept 27
Check availability for tonight Sept 26 - Sept 27

Tomorrow

Sept 27 - Sept 28
Check availability for tomorrow Sept 27 - Sept 28
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Double Beds, Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Private bathroom
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
8250 Park Rd, Batavia, NY, 14020

What's nearby

  • Palm Island Indoor Waterpark - 5 min walk - 0.5 km
  • Batavia Downs Casino - 18 min walk - 1.5 km
  • United Memorial Medical Center - 4 min drive - 2.9 km
  • Rochester Regional Health - 4 min drive - 2.9 km
  • Horseshoe Lake - 9 min drive - 12.1 km

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Starbucks - ‬20 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬17 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬2 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel
You can look forward to free on-the-go breakfast, an arcade/games room and dry cleaning/laundry services at Quality Inn & Suites Palm Island Indoor Waterpark. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Free self-parking
  • An electric car charging station, a water park (surcharge) and a porter/bellboy
  • A vending machine, a water dispenser and a front desk safe
Room features
All 194 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • TVs with premium channels
  • Fridges, microwaves and free infant beds

Similar properties

Property entrance

FairBridge Inn & Suites Batavia - Darien Amusement Park

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
6.6 out of 10, 1,010 reviews
The price is NZ$146
includes taxes & fees
30 Sept - 1 Oct
FairBridge Inn & Suites Batavia - Darien Amusement Park

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 15 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Is Quality Inn & Suites Palm Island Indoor Waterpark pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn & Suites Palm Island Indoor Waterpark?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Palm Island Indoor Waterpark on 27 Oct 2025 start from NZ$131.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites Palm Island Indoor Waterpark?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in start time: 4:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Palm Island Indoor Waterpark?

Checkout is at 11 AM.

Where is Quality Inn & Suites Palm Island Indoor Waterpark located?

This family-friendly Batavia hotel is within 1 mi (2 km) of Palm Island Indoor Waterpark, Centennial Park and Batavia Downs Casino. Holland Land Office Museum and Rochester Regional Health are also within 2 miles (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Reviews

4.8
Rating 10 - Excellent. 105 out of 1018 reviews
Rating 8 - Good. 146 out of 1018 reviews
Rating 6 - Okay. 170 out of 1018 reviews
Rating 4 - Poor. 219 out of 1018 reviews
Rating 2 - Terrible. 378 out of 1018 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jeremy

Disliked: Amenities
The hotel was disgusting and terrible disrepair and filthy
Stayed 1 night in Sep 2025

4/10 Poor

Mackenzie

Disliked: Property conditions & facilities
Close to Darian lake ampitheater which is good for concerts. Place is run down but if your ok with that it is a safe spot that is not to far away.
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not sure if in transition or ownership/renovations, but evidence of active drug use(by odors and direct observation) and possible long term living arrangements for some. Nice area and better options close by. Would not stay as a single female.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff great stay
Stayed 1 night in May 2025

2/10 Terrible

Mackenzie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just a very old, outdated, and dirty hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Carol

Disliked: Amenities, property conditions & facilities
The sink was cracked, toilet seat not the right size for the toilet, lots of holes in the walls etc.
Stayed 6 nights in Sep 2025

2/10 Terrible

Katelyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures showing the hotel are not the same as a the actual hotel. The room had pubic hair on the towels, collapsing roof, stains on the bed and pillows, and only a broken flashing light in the bathroom. The place looked like a hotel for the homeless,
Stayed 1 night in Aug 2025

2/10 Terrible

Kirk

Disliked: Cleanliness, amenities, property conditions & facilities
very rundown property there are homeless people hanging out and lots of people partying and smoking pot in the parking lot. I didn’t feel safe there but if you get like a half a mile away towards town it’s actually nice. I would never stay here again. They didn’t even put toilet paper in the bathroom
Stayed 1 night in Sep 2025

8/10 Good

Yaseem

Good stay great customer service
Stayed 2 nights in Jun 2025

8/10 Good

Elliana

Liked: Cleanliness, staff & service
No internet connection after several attempts are no avail. No ice bucket and have to ask staff for a bag of ice. Overall, bed is clean and quiet areas which are helpful for a good night sleep. Staff is friendly and accommodating.
Stayed 1 night in Sep 2025

2/10 Terrible

Mabel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, had to cancel reservation due to unsafe and filthy conditions.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the indoor waterpark was good for the kids
Stayed 1 night in May 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was dirty, smelled bad, some rooms were redone but the halls and common areas were run down, and none of the elevators had worked in a long time as the signage was old and tattered. Had to walk up 4 flights.
Stayed 9 nights in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
swe did not register or stay 8/14-15 we stayed 8/16-17
Stayed 1 night in Aug 2025

6/10 Okay

Tiffany

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was not clean. There was makup on my pillows. The toilet didnt work, at least they changed our room. The 2nd room was much better and i cam tell it was actually cleaned.
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
The elevator broke but otherwise good experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing very nice people all around !
Stayed 3 nights in Apr 2025

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterpark is only open for limited hours on Saturday and Sunday. Glass doors were shattered. Building inside and outside are disgusting. Instantly checked out and asked for a refund due to the unsafe conditions for my family.
Stayed 4 nights in Aug 2025

4/10 Poor

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Could use a coat of paint all over. Door glass was smashed on side entry. Creepy people hanging around outside.
Stayed 1 night in Aug 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
The whole building is in desperate need of some TLC, probably even a renovation.
Stayed 3 nights in Jul 2025

2/10 Terrible

Liam

Disliked: Cleanliness, staff & service, property conditions & facilities
The plug in the room kept exploding and the floor was moldy lol..
Stayed 1 night in Aug 2025

2/10 Terrible

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
Restaurant and bar closed, entrance door left open, a/c not working, overall very poor and old furnishings and upkeep
Stayed 3 nights in Jul 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tv phone and clock radio did not work. Furnature including the broken lamps were a disgrace. Told front desk about it they did nothing . Room wasn't cleaned. Linens were not changed. Side entrance door had broken glass. The website said it had a restaurant bar and gift shop none of which existed Waterpark was dirty. Management doesn't care. I won't ever stay at a quality inn again
Stayed 2 nights in Sep 2025

2/10 Terrible

Andrea

Disliked: Staff & service, amenities, property conditions & facilities
Basically everything in the room was broken. Not enough lighting and felt very unsafe. The hallways smell of bleach and smoke. We went back up to the front desk and let them know we would not be staying and left.
Stayed 1 night in Aug 2025

2/10 Terrible

Nicole

Disliked: Staff & service, amenities, property conditions & facilities
It was gross people were living on the property, door is broken to get in, the facility is not secure, mismatch furniture, no cap on the vent in the bathroom, mattress are really old, all around dirty and unsafe
Stayed 1 night in Aug 2025

Expedia's Latest Trends

Hotels

Log Cabin Rental! Quiet, Peaceful & Private Lakefront. Dog Friendly!
Marram
The Hungry Trout
Lake Arrowhead Luxury Lakefront Cottage - Massive Dock- Best View on the Lake
Rod And Gun Club
Lakewood Lodge
Agua Caliente Casino Rancho Mirage
The Garden City Hotel
Sea Mountain Inn Nude Resort and Spa - Adults Only
Courtyard by Marriott Oahu North Shore
Homewood Suites by Hilton Anaheim-Main Gate Area
Hilton Grand Vacations Club Kings’ Land Waikoloa
Pillow Talk Motel
Juniper Hill Inn
The Steward, Santa Barbara, a Tribute Portfolio Hotel
Mohegan Sun
Super 8 by Wyndham Price
Milford Motel On The River
Paniolo Greens At Waikoloa
Knott's Hotel
1 Hotel Hanalei Bay
The Good House
SpringHill Suites by Marriott Moab
Big Cedar Lodge
Five Towns Inn - JFK Airport
Hyatt Regency Orange County
Hotel Zion Inn
Holiday Inn Express & Suites Price by IHG
SpringHill Suites by Marriott Ashburn Dulles North
Bally's Twin River Lincoln Casino & Hotel