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"Staff were lovely and it was a nice stay. However there was a door at the other side of our room, which led to a hallway we don’t have access to. This felt a little unsafe. I think it was a hallway for staff, but there was also a small hatch in the cupboard where you could view the entire hallway. This means someone’s could try and get in to the room through the cupboard. My suggestion is a lock on the room side of these hatches and on the door. I could not sleep because of this."

"Stayed at the Sheraton Milan Malpensa Airport Hotel & Conference Centre for one night before an early flight. Very disappointing experience due to inconsistent and unfair enforcement of their room occupancy policy. We had booked multiple rooms with two queen beds for families with young children. Despite identical family setups (2 adults + 2 kids under 10), staff applied the “3 people per room” rule inconsistently—one family was allowed to stay together, while others were either forced to pay for an extra room or split up late at night with exhausted children. One person even chose to sleep at the airport rather than pay extra. The lack of consistency and empathy made an already tiring travel day much worse. Would not recommend for families."

"Beautiful setting and building, and a 2-minute drive from the airport."

"This is a perfect one might stay hotel for an early morning flight. The staff is excellent and the room was clean and comfortable. I booked and paid for my airport shuttle the night before when i checked in so my morning departure was smooth and hassle free."

"While very trendy and new…our first room was very cold and they had to move us…after verifying that the room was, in fact, cold…really! …apparently, the temperature is somehow controlled remotely…the next morning we didn’t have any water…it took them about an hour to get it fixed…although we were sorely inconvenienced, the staff was very nice and polite…we missed breakfast and it was part of my package…"

"Check in took far too long because systems were slow, other than that staff were helpful. Breakfast they had a good selection. We used the shuttle service, which was prompt and reliable. "

"Beautiful property and the staff could not have been more friendly and accommodating. We had an amazing stay and would definitely return! "

"Noisy room, hotel is in the middle of nowhere. Everything felt cheap. The only thing that was good was the airport shuttle. Think Travelodge standards, but much more expensive. "

"The need to allow the ac to work "